The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
In addition to a full-service spa, Jetwing Yala features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.
This luxury hotel also offers a children's pool, a rooftop terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary valet parking is available on site.
Jetwing Yala has designated areas for smoking.
Jetwing Yala offers 80 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Each accommodation is individually furnished. Memory foam beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Free valet parking , Free parking nearby
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
The Dining Room - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
The Living Room - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.
The onsite spa has massage/treatment rooms. Services include Swedish massages and Thai massages.
The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property:
The charges below are included in your overall room price:
We have included all charges provided to us by the property.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 2:00 PM
Check-in time ends at 5:30 AM
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children for meals. Children ages 5-11 are charged 50% of the meal rate when sharing existing bedding.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Noise-free rooms not guaranteed
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Number of children who can stay free - 2
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
Pool access available from 7 AM to 7 PM.
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.