Hotel West Plaza

3.0 star property

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Photo gallery for Hotel West Plaza

Terrace/patio
Reception
Front of property
Reception
Deluxe Triple Room | Minibar, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
$89
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
8025 Calle Emiliano Zapata Zona Centro, Tijuana, BC, 22000
  • Place, Av Revolución
    ‪3 min walk‬
  • Place, Fronton Jai Alai Palace
    ‪5 min walk‬
  • Place, Tijuana Arch
    ‪8 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪10 min drive‬

Room options

Deluxe Room

8.6 out of 10
Excellent
(38 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

9.2 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

Deluxe Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 3 Queen Beds

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About this property

Hotel West Plaza

3-star hotel in Tijuana Centro
This smoke-free hotel features a restaurant, a bar/lounge, and a business center. WiFi in public areas is free. Other amenities include a 24-hour front desk. Change of towels is available on request.
Hotel West Plaza offers 78 air-conditioned accommodations with minibars and safes. 60-inch Smart televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access.

Hotel West Plaza is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 1:00 PM.
Hotel West Plaza has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: MXN 150 to 300 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (63 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 60-inch smart TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: MXN 400
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 300 per person
  • Early check-in fee: MXN 400 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Hotel West Plaza Hotel
Hotel West Plaza Tijuana
Hotel West Plaza Hotel Tijuana

Hotel West Plaza Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 952 reviews
Rating 8 - Good. 124 out of 952 reviews
Rating 6 - Okay. 60 out of 952 reviews
Rating 4 - Poor. 24 out of 952 reviews
Rating 2 - Terrible. 23 out of 952 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Clean
Stayed 4 nights in Aug 2025

6/10 Okay

Armando

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Overall, my stay was good, but there were a few issues. The bedsheets had some stains, and the sink didn’t drain properly. The staff in general was nice — the night bellboy helped me a lot and was very kind. However, the front desk lady at check-out, named Mary, was quite rude. I asked if I could store my luggage (which most hotels usually offer), but she refused. I also asked her a question about nearby places, and she said she didn’t know, in a very dismissive way. Other than that, everything was fine. I only used the hotel to rest a bit between flights.
Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Stayed 2 nights in Sep 2025

10/10 Excellent

Eduardo

Stayed 1 night in Sep 2025

10/10 Excellent

cesar

Stayed 1 night in Oct 2025

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was ok, but, everything else was immaculate. My wife had to find us a taxi to Tecate, and, the front desk were so helpful, and, we were not late to a meeting! Slept well also, very quiet!
Stayed 1 night in Sep 2025

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
We had an inconvenience and we couldn’t arrive on the date we thought we did. So we asked if we could change our one night stay and they said no. We had to rebook the night, they were not willing to help us out.
Stayed 1 night in Sep 2025

10/10 Excellent

Ana Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, even the Revu famous street was under construction was very good to walk to restaurants and to the party street
Great roof top having great time 
And great service
Closest to Revu street
Stayed 3 nights in Sep 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vary nice and modern room clean plenty towels.. Don’t forget to visit the four floor nice view and bar
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All very good
Stayed 1 night in Sep 2025

10/10 Excellent

Grace

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Place is in a great place the service was great only thing that I didn’t like was the towels had stains other than this will be staying here often.
Stayed 1 night in Sep 2025

4/10 Poor

IGNACIO SARMIENTO

Liked: Staff & service
No me gustó
Stayed 1 night in Sep 2025

8/10 Good

Ines

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes, it was clean, and people was friendly
Stayed 2 nights in Sep 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2025

10/10 Excellent

Brenda

Stayed 2 nights in Sep 2025

10/10 Excellent

Dominick

Stayed 3 nights in Aug 2025

10/10 Excellent

OMAR

Stayed 2 nights in Sep 2025

8/10 Good

Genaro

Stayed 2 nights in Sep 2025

10/10 Excellent

Alison

Stayed 1 night in Sep 2025

10/10 Excellent

Alison

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and clean
Stayed 1 night in Sep 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Stayed 2 nights in Aug 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

jose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel are clean and good maintenance personnel are friendly and professional
Stayed 2 nights in Sep 2025