Hampton Inn by Hilton Tijuana

3.5 star property

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Photo gallery for Hampton Inn by Hilton Tijuana

Relax by the pool surrounded by comfortable lounge chairs and lush greenery.
Relax in a serene space with a comfortable bed, walk-in closet, and large window.
Welcome to our reception area, where guests can check in and relax in a comfortable, contemporary space.
Welcome to Hampton, where a warm entrance awaits with a glass facade and a bright, inviting sign.
Enjoy a delicious breakfast spread with a variety of pastries, fresh fruits, and hot dishes.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included

Explore the area

Map
Av. Universidad 1951-133, Col. Otay, Tijuana, BC, 22427
  • Autonomous University of Baja California
    ‪3 min walk‬
  • Alameda Otay
    ‪7 min walk‬
  • U.S. Consulate General Tijuana
    ‪13 min walk‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪5 min drive‬

Room options

Suite, 1 King Bed, Refrigerator

  • 323 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Premium King Room with Sofa Bed and Bath

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Refrigerator

8.4 out of 10
Very good
(7 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 King Bed, Refrigerator

8.2 out of 10
Very good
(35 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(48 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Hampton Inn by Hilton Tijuana

3.5-star hotel in Mesa de Otay
This hotel features an indoor pool, a restaurant, and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and free airport drop-off. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hampton Inn by Hilton Tijuana offers 132 air-conditioned accommodations with fireplaces and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Tijuana hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hampton Inn by Hilton Tijuana features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a library, multilingual staff, and tour/ticket assistance. An area shuttle within 10 kilometers and a shuttle from the hotel to the airport (available on request) are complimentary for guests. Complimentary self parking is available on site.

Hampton Inn by Hilton Tijuana has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
Hampton Inn by Hilton Tijuana has a restaurant on site.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free airport drop-off shuttle from 5:00 AM to 9:00 PM on request
  • Free area shuttle up to 10 km
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Indoor pool
  • Library

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hilton Tijuana Hotel
Hampton Inn Hilton Tijuana
Hampton Inn by Hilton Tijuana Hotel
Hampton Inn by Hilton Tijuana Tijuana
Hampton Inn by Hilton Tijuana Hotel Tijuana

Hampton Inn by Hilton Tijuana Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 654 out of 1005 reviews
Rating 8 - Good. 200 out of 1005 reviews
Rating 6 - Okay. 68 out of 1005 reviews
Rating 4 - Poor. 31 out of 1005 reviews
Rating 2 - Terrible. 52 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jesus

Stayed 1 night in Apr 2025

10/10 Excellent

Susana

Stayed 3 nights in Apr 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great at all the time Breakfast was excellent
Stayed 2 nights in Apr 2025

10/10 Excellent

Carlos Hernandez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really quite
Stayed 2 nights in Mar 2025

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Service
Stayed 1 night in Apr 2025

10/10 Excellent

Betzabel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Hyunsoo

Stayed 1 night in Mar 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and very quiet
Stayed 2 nights in Mar 2025

6/10 Okay

Jaime

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

felipe j

Stayed 1 night in Mar 2025

8/10 Good

Mayra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

azniv, burbank,

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here at least once a month excellent service
Stayed 2 nights in Mar 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
This places was great good service breakfast was good
Stayed 1 night in Mar 2025

6/10 Okay

Janette

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Decent stay although its 20 minutes away from downtown. The hotel is pretty outdated. The mini fridge didn’t work and there was issues with the hot water.
Stayed 1 night in Mar 2025

10/10 Excellent

Apolinar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ponciana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great customer service Especially Alvaro the one that helps out with the breakfast wonderful service great attitude
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Good customer service. Room and bathroom was clean. Breakfast was good except for coffee. Water and candies at the front desk was very expensive. The front desk and maintenance staff could not fix the heating the room was very cold all night.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees above & beyond service
Stayed 1 night in Mar 2025

8/10 Good

Yoan

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio
Stayed 1 night in Mar 2025

10/10 Excellent

Joslyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very safe, we will be back again.
Stayed 1 night in Mar 2025

10/10 Excellent

Samuel

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean nice
Stayed 1 night in Mar 2025

10/10 Excellent

Patricio Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente todo el personal

Muy bien muchas gracias personal muy amable. El sr Patricio nos atendió en el desayuno y excelente persona. Todo excelente
Stayed 2 nights in Feb 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to airport.
Stayed 1 night in Feb 2025

4/10 Poor

Leonard

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sewer gas smell in the room so we had to move to another room. Not much for a restaurant or bar, however there was a nice restaurant next door. Breakfast was okay. The 24 hour shuttle service to the airport is a joke, it only runs every 2 hours.
Stayed 1 night in Feb 2025