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Get an overview of this hotel
3.5-star Tijuana hotel, connected to a shopping center in Zona Rio

Popular property highlights

Free self parking
Free WiFi
Outdoor pool
Laundry facilities
Smoke-free property

Location

Located in Zona Rio, this hotel is within 1 mi (2 km) of Plaza Rio Commercial Center, Hidalgo Market, and Club Campestre Golf Course. Centro Cultural Tijuana and Caliente Racetrack Casino are also within 2 mi (3 km).

Hotel Features

This smoke-free hotel features 3 restaurants, an outdoor pool, and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite.

Room Amenities

All 130 rooms feature modern comforts like flat-screen TVs with cable channels, along with free WiFi. Other amenities available to guests include room service, rainfall showerheads, and coffee makers. Change of towels is available on request.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 200.00 and MXN 400.00 for adults, MXN 200.00 and MXN 400.00 for children (approximately)
  • Airport shuttle fee: MXN 500.00 per person
  • Airport shuttle fee per child: MXN 500.00 (up to 11 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards and cash

Onsite parties or group events are strictly prohibited

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts credit cards and cash. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Noise-free rooms not guaranteed

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Car not required

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Events/parties not allowed

No rollaway/extra beds available

No cribs (infant beds) available

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Parking height restrictions apply

Individually-wrapped food options are not available

Number of children who can stay free - 2

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

Pool access available from 9:00 AM to 9:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

A car is not required for transportation to and from this property.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Hotel Names

  • Hacienda del Rio Hotel
  • Hacienda del Rio Hotel Tijuana
  • Hacienda del Rio Tijuana
  • Hacienda Rio Hotel Tijuana
  • Hacienda Rio Hotel
  • Hacienda Rio Tijuana
  • Hacienda Rio
  • Hacienda del Rio Hotel
  • Hacienda del Rio Tijuana
  • Hacienda del Rio Hotel Tijuana

Hotel Amenities

Property Features

Hacienda del Rio features an outdoor pool and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

2 meeting rooms are available. This Baroque hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, the property provides an area shuttle within 2 kilometers and a shuttle from the hotel to the airport (available on request). Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in August 2016.

Hacienda del Rio is a smoke-free property.

  • Bar/lounge
  • Shopping center shuttle (surcharge)
  • Elevator
  • Beach shuttle (surcharge)
  • 24-hour front desk
  • Uncovered parking
  • Porter/bellhop
  • Secured parking
  • Tours/ticket assistance
  • Year Built - 1989
  • Coffee shop or café
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Outdoor pool
  • Health club
  • Limo or Town Car service available
  • Smoke-free property
  • Swimming pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Area shuttle (surcharge)
  • Number of meeting rooms - 2
  • Terrace
  • Luggage storage
  • Free RV, bus, truck parking
  • Airport transportation - drop-off (surcharge)
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Concierge services
  • Fully fenced
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Bus station shuttle (surcharge)
  • Banquet hall
  • Pool umbrellas
  • Laundry facilities
  • Limited onsite parking
  • Total number of rooms - 130
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Outdoor furniture
  • Casino shuttle (surcharge)

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Room Amenities

Hacienda del Rio offers 130 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Tijuana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • Desk
  • Iron/ironing board (on request)
  • Free bottled water
  • Access via exterior corridors
  • Blackout drapes/curtains
  • In-room massage available
  • Shower only
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Rainfall showerhead
  • Heating
  • Towels provided
  • Bed sheets provided
  • Window screens
  • Laptop-friendly workspace
  • Ice maker
  • Change of towels (on request)
  • Change of bed sheets (on request)

Parking

Free self parking , Free RV, bus, truck parking , Limited onsite parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.

ARBORIO - This poolside family restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

MACHACO - This poolside seafood restaurant specializes in seafood and serves breakfast, lunch, and dinner. Open daily.

THE SPOT - This theme restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

LA BARRA - This poolside cocktail bar specializes in local cuisine and serves breakfast, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a health club.

Children under 11 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Casino nearby
  • Health or beauty spa nearby

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