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City Express Plus by Marriott Tijuana

3.0 star property

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Photo gallery for City Express Plus by Marriott Tijuana

Lobby
Free daily continental breakfast
Superior Room, 1 King Bed with Sofa bed | Premium bedding, down comforters, pillowtop beds, in-room safe
Property amenity
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$105
includes taxes & fees
Dec 28 - Dec 29

Explore the area

View in a map
Blvd. Agua Caliente 9985, Tijuana, BC, 22024
  • Place, Plaza Landmark Tijuana Shopping Center
    ‪5 min walk‬
  • Place, CAS Visa USA
    ‪7 min walk‬
  • Place, Centro Cultural Tijuana
    ‪17 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪11 min drive‬

Room options

View all photos for Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Room

8.8 out of 10
Excellent
(19 reviews)
  • 285 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

8.6 out of 10
Excellent
(30 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed

8.4 out of 10
Very good
(6 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 1 King Bed with Sofa bed

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
Hyatt Place Tijuana
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  • Parking included
  • Free WiFi
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About this property

City Express Plus by Marriott Tijuana

3-star Tijuana hotel, connected to a shopping center in Downtown Tijuana
Along with a restaurant, this smoke-free hotel has a fitness center and a 24-hour business center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a conference center, a business center, and conference space.
City Express Plus by Marriott Tijuana offers 156 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. Business amenities at this 3-star property consist of a 24-hour business center, 4 meeting rooms, and coworking spaces. Event facilities measuring 10764 square feet (1000 square meters) include a conference center. A complimentary area shuttle within 10 kilometers is available for guests. This business-friendly hotel also offers a fitness center, a vending machine, and dry cleaning/laundry services. Complimentary self parking is available on site.

City Express Plus by Marriott Tijuana is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Café Plus - Onsite family restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 10 km
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Café Plus

Things to do

  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Gym
  • Shopping mall
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (10,764 square feet of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways
  • Hardwood flooring in room
  • Sign language-capable staff
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

City Express Plus Tijuana Hotel
City Express Plus Hotel
City Express Plus

City Express Plus by Marriott Tijuana Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 583 out of 1001 reviews
Rating 8 - Good. 199 out of 1001 reviews
Rating 6 - Okay. 98 out of 1001 reviews
Rating 4 - Poor. 59 out of 1001 reviews
Rating 2 - Terrible. 62 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

nancy

Stayed 1 night in Sep 2025

2/10 Terrible

Juan Luis, chula vista

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel needs training in how to treat people. They are rude and just not good people. If you want to be treated like a dog then this is the place to be. There are hundreds of better options in Tijuana. Do not make a mistake and stay here.
Stayed 3 nights in Sep 2025

4/10 Poor

Samuel

Liked: Cleanliness
I’m
Stayed 1 night in Sep 2025

10/10 Excellent

Fabiola

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient ✨
Stayed 1 night in Sep 2025

4/10 Poor

Paloma

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort

Hmmm I’d think twice about staying here again

Floor was not cleaned prior to our arrival. There was also smeared “something” on bathroom walls that we asked be cleaned along with the floors which were not done. Our door didn’t lock when we closed it and could easily be opened without a room key. We asked to have it fixed and the following day had to ask that it be fixed again because it was never done. Staff was friendly and helpful but our concerns were never addressed.
Stayed 2 nights in Sep 2025

10/10 Excellent

Francisco

Business traveler
Liked: Amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2025

10/10 Excellent

ildiko

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent couple days in this hotel..it was amazing. Hotel interiors fantastic. Staff was helpful and kind. Room was comfortable and clean. I really recommend this hotel.
Stayed 1 night in Sep 2025

8/10 Good

Laura

Traveled with partner, Traveled with pets
Liked: Staff & service, amenities
There was a bad odor in the bathrooms. Little privacy in bathrooms and showers (problem if sharing a room with someone)
Stayed 2 nights in Aug 2025

8/10 Good

rosario lizzbeth

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Alex

Traveled with family
Liked: Cleanliness, staff & service
The property is in a great location clsoe to most amenities new and upcoming high rises near by .The reason for my 3 star rating is there showers leak onto the floor needing alot of floor towles to keep the water goin over to the sink area floor you feel limited when asking for extras guys everything is counted if theu give you 2 towels they expect 2 back i guess they have had theft issues there people walking away with towels,toiletries, shampoo over pleasant stay .
Stayed 3 nights in Sep 2025

4/10 Poor

martin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The building is new. Great! It up in a newly developed area. All of walking destinations to eat. However, two things that you should know before booking. There is no door to the restrooms. It’s all one open space. Second the staff will coming into your room at anytime. Not the showers are right near the doors and there are no doors for the shower. The staffed walked in on me while I was in the shower. They said they go from room to room opening doors just to check on guest. But had no real explanation. Left a bad taste in my mouth. Especially since an employee saw my partner walk out of the room seconds prior to walking in.
Stayed 2 nights in Aug 2025

2/10 Terrible

Yesenia

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
They didn’t respect my prize from Being
Stayed 1 night in Aug 2025

10/10 Excellent

Oscar, Las Vegas

Liked: Cleanliness, amenities
Great place
Stayed 1 night in Aug 2025

10/10 Excellent

Luis A.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Hyo Jin

Liked: Cleanliness
Stayed 4 nights in Jul 2025

4/10 Poor

SATHYA

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
My room had a horrible swer smell and i called the front desk and they apologized
Stayed 1 night in Aug 2025

10/10 Excellent

sarai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

joseph

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We scheduled transportation with the front desk for an early AM pickup go to to the airport, the quote was $540 pesos to go 2 miles and they charged us $700 pesos. The hotel would not let our cat in the hotel without showing them a rabies card, what a joke, thank god we had it for the flight. Staff not friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

josue

Stayed 1 night in Aug 2025

10/10 Excellent

cesar alarcon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Manuel

Stayed 1 night in Aug 2025

6/10 Okay

Ricardo

Liked: Staff & service
Really strong amonia smell in the main lobby. Room was semi clean. They can do better.
Stayed 2 nights in Aug 2025

10/10 Excellent

Isabel

Stayed 1 night in Aug 2025

2/10 Terrible

Jessica

Traveled with family
Disliked: Staff & service, room comfort

Find a different hotel

Internet access was easy. When we booked our hotel we were told breakfast was included. When we arrived it took a while for the man to check us in and he wasn’t too friendly. He was just like let’s get this over with. He was actually the one that explained what breakfast was included. Basically the breakfast that was included was juice, milk, yogurt and cereal. If you wanted eggs and waffles that would be an extra cost. We tried going up to our rooms but needed something to help transport our luggage. That thing barely fit in the elevator. We get to our room and there was a bad smell. Tried figuring out the AC but it wasn’t strong at all. There was no conditioner provided. We called and asked for tooth brushes and toothpaste but we had to pay for the tooth paste. I’ve stayed at many different hotels and when they say breakfast is included it is actual breakfast and they include toiletries. We also had baby food for my baby that needed to be refrigerated but there was no fridge. Two things I did like about this hotel was the security staff. They are always out at night helping guests get to the lobby to check in. The lobby is actually on the second floor I believe. Which I thought was weird. The second is the amount of parking spaces they have. There have been times were other hotels have ran out of parking spaces for their guests. S
Stayed 2 nights in Aug 2025