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Staff were really friendly and helpful. Beautiful setting.

All so wonderful!

Most beautiful hotel I have ever stayed.

I am happy that I chose Beatenberg Resort & Spa for my first trip to Switzerland. Being up in the mountains, the hotel has incredible views. The bus is free as long as your a guest, and the bus stop is right in front of the hotel. I got the panoramic room with the balcony, every morning is like waking up in the heavens. The free breakfast has a wide variety of options and the dining room area has great views. You can eat outside on the terrace too. Gym and sauna have everything (steam and cold bath also). The staff are friendly and have excellent manners and graciousness. Everything is clean. Melina and Gelson provided first-class service. I’m already looking to book again for next year, but it’s too early.

I stayed multiple days and they would not allow me to stay in my same room without paying an extra CHf 40. Not the best customer service. The restaurant is good but understaffed.