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Casa Ndomi Tepoz

3.0 star property

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Lounge
Property amenity
Deluxe Room, Jetted Tub | Individually decorated, desk, blackout drapes, free WiFi
Master Suite, 2 bedrooms, Mountain View and jacuzzi | Private kitchen | Coffee/tea maker, eco-friendly cleaning products
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Spa
  • Pool
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

View in a map
PRIVADA DE TEJERIA, San Jose, Tepoztlán, 26520
  • Place, El Tepozteco National Park
    ‪1 min walk‬
  • Place, Artisan Market of Tepoztlán
    ‪15 min walk‬
  • Place, Experiencia Tepoztlan Language School
    ‪15 min walk‬

Room options

View all photos for Deluxe Room

Deluxe Room | Individually decorated, desk, blackout drapes, free WiFi

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Jetted Tub

Deluxe Room, Jetted Tub | Individually decorated, desk, blackout drapes, free WiFi

Deluxe Room, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Individually decorated, desk, blackout drapes, free WiFi

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury studio with Jacuzzi and Terrace

Luxury studio with Jacuzzi and Terrace | Terrace/patio

Luxury studio with Jacuzzi and Terrace

  • 775 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite with Jacuzzi, Terrace and Mountain View

Junior Suite with Jacuzzi, Terrace and Mountain View | Terrace/patio

Junior Suite with Jacuzzi, Terrace and Mountain View

  • 775 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite, 2 bedrooms, Mountain View and jacuzzi

Master Suite, 2 bedrooms, Mountain View and jacuzzi | Terrace/patio

Master Suite, 2 bedrooms, Mountain View and jacuzzi

  • 775 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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Exterior
Hotel Real del Valle Tepoztlan
  • Pool
  • Spa
  • Kids pool
  • Parking included
4.0 out of 5, Very Good, 212 reviews
Hotel Real del Valle Tepoztlan

About this property

Casa Ndomi Tepoz

3-star hotel in Santa Cecilia
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, massage/treatment rooms, and a garden are onsite.
Casa Ndomi Tepoz offers 16 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually decorated. 42-inch flat-screen televisions come with satellite channels.

This Tepoztlán hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool.
The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a hot tub and a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Dining options at the hotel include a restaurant and a snack bar/deli. Wireless Internet access is complimentary. Casa Ndomi Tepoz features a full-service spa and an outdoor pool. This Tepoztlán hotel also offers a terrace, a vending machine, and a garden. Onsite uncovered self parking is complimentary.

Casa Ndomi Tepoz has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge between 8:30 AM and 11:00 AM on weekends.
Casa Ndomi Tepoz has a restaurant serving breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend cooked-to-order breakfast available 8:30 AM to 11:00 AM for a fee: MXN 125 for adults and MXN 100 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible shuttle
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (30 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 500 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 125.00 for adults and MXN 100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

CASA NDOMI TEPOZ Hotel
CASA NDOMI TEPOZ Tepoztlán
CASA NDOMI TEPOZ Hotel Tepoztlán

Casa Ndomi Tepoz Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 71 out of 145 reviews
Rating 8 - Good. 43 out of 145 reviews
Rating 6 - Okay. 19 out of 145 reviews
Rating 4 - Poor. 4 out of 145 reviews
Rating 2 - Terrible. 8 out of 145 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juana

Traveled with group, Traveled with family
Place was very comfortable, clean and provide an amazing customer service
Stayed 2 nights in Apr 2025

8/10 Good

Nayeli Enedina

Liked: Cleanliness, staff & service, property conditions & facilities
Está un poco difícil de llegar.
Stayed 1 night in Feb 2025

6/10 Okay

Roberto Antonio

Traveled with partner
Liked: Staff & service
It was ok for just one night stay on a wedding, but would not recommend it otherwise
Stayed 1 night in Jan 2025

10/10 Excellent

Fernando, Plainfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Demasiada paz y hermosa alberca infinita, se los recomiendo
Stayed 1 night in Jan 2025

6/10 Okay

Robert

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Most of Tepoz consists of winding roads that werent designed for cars. This property is a bumpy 10 minute drive to the main downtown, despite how close it looks on a map. The property itself is clean outside. Inside our room, the floor seemed clean but our feet were filthy after walking barefoot on it. The hot tub/shower did not fill quickly enough to be anything more than a warm tub, not hot. Also, the barrier between the hot tub and the rest of the room is very wide and difficult to step over. Lastly, the shampoo/conditioner/body wash smelled like the stuff you get at a hospital, not really neutral like the normal stuff from hotels. Staff is very friendly and helpful, but not English-fluent (not a huge surprise in this part of MX). The staff is the best thing about this hotel. With that said, if you're just looking for a place to stay in Tepoz, and you just need an affordable base of operations while you explore the area, this is a good place to stay. Just take care to not slip getting out of the tub, and bring your own shampoo.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nadir

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! Super clean, great atmosphere, you'll feel in Santorini!
Stayed 1 night in Nov 2024

10/10 Excellent

Mariana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. Staff was very lovely and helpful when I had an issue with getting overcharged. I'd stay here again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Jun 2024

10/10 Excellent

Karen

Traveled with family
Liked: Staff & service, amenities
Decent place.
Stayed 1 night in Jun 2024

10/10 Excellent

Westley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Enrique

Stayed 2 nights in Apr 2024

2/10 Terrible

Karina

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
When i did the reservation i got one price but when i got there they doubled the price and since i didnt have another place to stay i ended up paying double
Stayed 1 night in Jan 2024

10/10 Excellent

Federico

Traveled with partner
Liked: Amenities
Excellent staff
Stayed 1 night in Jan 2024

8/10 Good

Pablo

Stayed 2 nights in Jul 2025

8/10 Good

Pablo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
La zona de alberca y jacuzzi esta muy agradable La instalación en general esta muy comoda. En realidad lo unico es que contrataría personal con mayor actitud de servicio
Stayed 3 nights in Jul 2025

6/10 Okay

Harumi

Liked: Cleanliness, staff & service, amenities
El desayuno delicioso, los cuartos bonitos, el lugar tranquilo, el sevicio respetuoso. Jacuzzi no tan limpio y el jabón de cuerpo tenía un olor fuerte y extraño
Stayed 2 nights in Apr 2025

10/10 Excellent

eduardo

Stayed 1 night in Jan 2025

8/10 Good

Alexia

Stayed 2 nights in Jan 2025

8/10 Good

aranzazu

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Terrible camino para llegar

El camino para llegar al hotel es terrible verdaderamente de historia de terror el personal es muy amable y el hotel está bien
Stayed 1 night in Feb 2025

8/10 Good

PILAR

Stayed 2 nights in Feb 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

José Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar muy recomendable y muy buena atención por parte del personal
Stayed 1 night in Feb 2025

10/10 Excellent

Dulce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel y los servicios que ofrecen son excelentes
Stayed 1 night in Jan 2025

8/10 Good

KARLA ELISA

Liked: Cleanliness, staff & service, property conditions & facilities
No hay opciones de comida
Stayed 1 night in Feb 2025

10/10 Excellent

Gabriela, Mexico

Stayed 1 night in Jan 2025