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The staff was great! Very kind and helpful. It’s a very good location between Gatlinburg and Pigeon Forge. I did get a non smoking room and upon entry it smelled of old cigarettes. We also had a fruit fly problem on night 2 which was likely coming from the air conditioning. Otherwise the room was spotless. Area is clean and safe.

Stayed as a couple for one night in November of 2026. Mainly chose this hotel because of the location. Right on the strip in downtown Gatlinburg is pretty unbeatable. We checked in before sunset and the parking lot was pretty full. Our room was pretty nice. We stayed on the second floor in a room with a jacuzzi. We did use it and it was wonderful. Great stay and would do it again.

This is a beautiful newer hotel. Nice indirect lighting under the bed and on the ceiling. Gorgeous shower and bath. The bar/restaurant upstairs is very classy and has nice views. It is very convenient being located at one end of the strip. We walked everywhere. It's close to Anakeesta, where we took the gondola to the mountain top.

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