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The check-in process was completely lacking. I stood outside for over an hour emailing calling and trying to get lit in the door. It says the front office is open, but you have to know how to get in the door. Apparently you have to use the keypad and click on one of the options that was available. But nowhere was that in the directions and the phone number to call the reception area was not taking phone calls and no one ever responded to my emails so I spent almost 2 hours standing outside until other people came along and let me in. Absolutely ridiculous!

From the moment we arrived until the moment we checked out, this hotel exceeded every expectation. The hospitality was exceptional, the staff made us feel genuinely welcomed, and every detail was thoughtfully taken care of. The views, accommodations, and overall experience were simply unforgettable. The staff not only helped us book our restaurants but they recommended only the best! We wanted a cooking class experience - they booked that too! From the ride to the location to making sure we came back to the hotel. This was, without a doubt, one of the highlights of our trip to the Amalfi Coast, the views were spectacular. You’d think you had the hotel to yourself, the distribution of all the sections of the hotel were designed to perfection. The breakfast was incredible, absolutely not a continental breakfast but more of a 5 star restaurant experience. From the linen, to the waiters and the quality was superb! Our room was by far stunning and the photos on the website are beautiful but in person the room was so big and gorgeous! Walking around the hotel at night was romantic and stunning and it’s views all around. We left with beautiful memories and are already looking forward to returning. If you’re considering staying here, don’t hesitate you won’t be disappointed. We booked a dinner as well here because the breakfast experience was so amazing! This too was 5 stars! Thank you for making our stay so special!

The staff was spectacular. Thanks to all at the front desk hope to see you next year thank you for making our stay so enjoyable we hated to leave.

clean room. nice relaxing atmosphere. beautiful view.

I can’t say enough about the location and how beautiful this hotel is. We truly enjoyed our amazing room and spectacular views during our stay. The staff are super friendly and helpful. Thanks again for a memorable experience.

Incredible service and helpful staff. Great location. Central to city center but not in the middle of the mess of cruise crowds

The room was very clean, Breakfast was not great! There was very little choice, this was the 3rd hotel that I had stayed in during my trip and the worst Breakfast..you had to ask the member if staff for more coffee and it felt like you were imposing on them. The hotel itself is lovely but the area is very rough. Every cafe I went into advised me to put my bag in front of me and look out for pick pockets.

Unbelievable place in the hills . Hotel was beautiful , staff were excellent and friendly . The owner was lovely and had nice little personal touches throughout our full stay . 10/10