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Aparthotel

Residence hoteliere l'Escale

3.0 star property

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Photo gallery for Residence hoteliere l'Escale

Apartment, Kitchenette | View from room
Lobby lounge
Lobby lounge
Lobby sitting area
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Hot Tub
  • Free airport shuttle
  • Breakfast available
  • Pool
  • 24/7 front desk

Explore the area

View in a map
Route Sebta, KM17, Marina Smir, Allyene, 93200
  • Place, Smir Water Park
    ‪1 min walk‬
  • Place, Kabila Beach
    ‪5 min walk‬
  • Place, Port of Tangier
  • Airport, Gibraltar (GIB)
    ‪175 min drive‬

Room options

View all photos for Apartment, Kitchenette

Apartment, Kitchenette | Premium bedding, in-room safe, cribs/infant beds, rollaway beds

Apartment, Kitchenette

  • 538 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio, 1 Bedroom, Kitchenette

Premium bedding, in-room safe, cribs/infant beds, rollaway beds

Studio, 1 Bedroom, Kitchenette

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Residence hoteliere l'Escale

3-star Allyene apartments with kitchens
Guests at this beach aparthotel will appreciate convenient onsite amenities such as a children's pool and a playground. Each apartment features a kitchen with a refrigerator and a stovetop, plus free WiFi and a flat-screen TV with satellite channels. Added amenities include room service, premium bedding, and a coffee/tea maker. Limited housekeeping is available.
Residence hoteliere l'Escale offers 192 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Accommodations at this 3-star aparthotel have kitchens or kitchenettes with refrigerators, stovetops, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. 21-inch flat-screen televisions come with satellite channels. Housekeeping is provided on a limited basis.

A golf course and a water park (surcharge) with waterslides are featured at the aparthotel. 2 indoor swimming pools are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The aparthotel offers a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. Residence hoteliere l'Escale features a golf course, a water park (surcharge), and 2 indoor swimming pools. A shuttle from the airport to the hotel is complimentary to guests (available 24 hours). This beach aparthotel also offers an outdoor pool, a children's pool, and a hot tub. Onsite self parking is complimentary.

Residence hoteliere l'Escale is a smoke-free property.

Continental breakfasts are available for a surcharge.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • 2 indoor pools
  • Hot tub
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Waterslide

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour free airport pick-up shuttle
  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Crib: EUR 20 per night
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Refrigerator
  • Stovetop

Dining

  • Continental breakfast available for a fee: EUR 6 for adults and EUR 3 for children
  • A coffee shop/cafe
  • Room service (limited hours)

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: EUR 20 per night

Bathroom

  • 1 private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with satellite channels
  • TV in common areas

Outdoor areas

  • Garden
  • Picnic area
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Meeting room

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Housekeeping (limited availability)
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Children's pool
  • Golf course
  • Water park
  • Waterslide
  • Ecotours nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 192 units
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night
Cribs (infant beds) are available for EUR 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 6 for adults and EUR 3 for children
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Residence hoteliere l'Escale Aparthotel Allyene
Residence hoteliere l'Escale Aparthotel
Residence hoteliere l'Escale Allyene
Resince hoteliere l'Escale ye
Hoteliere L'escale Allyene
Residence hoteliere l'Escale Allyene
Residence hoteliere l'Escale Aparthotel
Residence hoteliere l'Escale Aparthotel Allyene

Reviews

Residence hoteliere l'Escale Reviews

7.6

Good

8.2/10

Cleanliness

7.6/10

Staff & service

9.4/10

Amenities

8.2/10

Property conditions & facilities
Rating 10 - Excellent. 8 out of 21 reviews
Rating 8 - Good. 7 out of 21 reviews
Rating 6 - Okay. 1 out of 21 reviews
Rating 4 - Poor. 3 out of 21 reviews
Rating 2 - Terrible. 2 out of 21 reviews

Reviews

4/10 Poor

Joyce

Liked: Cleanliness, room comfort

A shame

The place over all was magnificent the staff were absolutely amazing. It was clean well maintained had a water park and midway rides but there was a horrible sewer smell coming from the bathroom that permiated everything. We had to sleep with the bathroom door closed with the fan on and all the windows open and bedroom door closed
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service was excellent all around and we had a great time! The staff was accommodating and made sure we were fully pampered. Shout out to the owner Mr. Lotfi whose impressive sense of hospitality will have me returning soon!
Stayed 2 nights in May 2021

8/10 Good

Amr

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Staycation at Smir Park

Overall It was good staycation with my family. However, the service need some improvement such as the cleaning services, provide porter service to help with the luggage. By the way this is the second time that i come to same hotel because its location, the flats are spacious and well equipped, and very very family friendly. Special thanks to Mr. Loutfi and his team for their support during our stay.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 24 nights in Jul 2019

4/10 Poor

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Internet issues

The place was beautiful but they had no WiFi. Kept being told they are fixing it. Found out it was broken for over a week. For the cost to stay not having WiFi is ridiculous. This is suppose to be a five star resort. The gas station had WiFi?????
Stayed 2 nights in Jul 2019

8/10 Good

vanesa

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Kenza

Traveled with family

Pa mal

Sejour bien
Stayed 3 nights in Aug 2020

2/10 Terrible

Verified traveler

Stayed 6 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Staff & service, amenities
Appartement bien équipé, petite superette dans la résidence tres pratique. Par contre le menage n'est pas fait tres souvent, dommage !! Bel endroit proche de la plage et de l'aquapark, Par contre pas de remise comme le stipule la residence pour pouvoir avoir accès à Aquapark. Séjour qui ne sont pas remboursable en cas d'annulation. Dommage..
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Bouchra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon séjour

Nous avons passer un très bon séjour le personnels et le directeur sont à l écoute du client leurs gentillesse nous a toucher grand merci à tout l équipe de la résidence l escale👏👏. petit bémol sur les place de parking .
Stayed 4 nights in Aug 2019

8/10 Good

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très Belles Piscines et des appartements spacieux

Très beau complexe récemment rénové et bien entretenu avec de belles piscines à 5mn de la mer et d'un complexe de jeu d'animation pour les enfants et adulte... Le staff est très professionnel et fait tout ce qu'il peut pour vous rendre service...
Stayed 1 night in Apr 2019

10/10 Excellent

Asmae

Très satisfaite de notre séjour à la residence l'hoteliere l'escale. Bon accueil établissement propre et les apparts hotel spatiaux et très fonctionnel.
Stayed 4 nights in Sep 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doe ik nooit meer... de hygiëne is ver te zoeken jammer genoeg...
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

Bon Séjour, Réception a voir!!!

D'abord je tiens a remercier fortement le responsable de la réservation, très serviable, gentil et capacité de résoudre le problème dans la minute. Par contre les réceptionnistes vraiment ont besoin de formation et de stages dans autres établissements avant de les recruter, un certain Monsieur " Badr" vraiment ne mérite pas être en Front office " pas de sourire, il vous regarde pas quand vous lui adresser la parole, un peu agressive et " rude"... les femmes de chambres sont excellentes et la responsable d’étage efficace aussi. Le maitre nageur de la piscine des enfants très très gentil toujours souriant et serviable, a l’année prochaine...
Stayed 1 night in Aug 2018

8/10 Good

Latifa

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

8/10 Good

mina, NRW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Komfortabeles Appartement in Strandnähe

Urlaub 2018 in Marokko mit Zwei Kinder. Schöne und sauberer Anlage. Der Pool ist etwas zu klein, da sich aber unmittelbar in der Nähe ein Aquapark und der Strand befindet was das völlig ausreichend. In der Anlage waren hauptsächlich einheimische was aber sehr gut war so hat man auch Kontakt und auch Tipps bekommen. Essen kann man in der nächsten Kleinstadt sehr gut und günstig, fünf Minuten mit einem Taxi zwischen 3€ und 6 € haben wir bezahlt.
Stayed 14 nights in Jul 2018

6/10 Okay

Jorge Alberto

Valdra la pena cuando hayan terminado los arreglos

El hotel estaba en mantenimiento. Lo reservamos por la pileta y estaba vacia. Nos dieron un solo jabon para dos personas para tres dias. No limpian, solo cambian toallas.
Stayed 2 nights in Apr 2018

8/10 Good

lei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不错的酒店

酒店的位置在大海边，阳台就能看见大海，这里的位置好像比较偏僻，不过都是各种大型酒店和度假村，应该是环境比较好，因为是公寓式的酒店，所以里面有厨房，有锅子和厨具可以自己煮饭吃，但是要买菜的话要开车10分钟去旁边的集市，餐厅都在集市附近，前台服务不错，房间也蛮干净的，旁边有配套的水上乐园，夏天的人应该挺多的，估计我们来的时间不对，好像整个酒店没几个人，晚上空荡荡，不过酒店还是不错的，推荐
Stayed 1 night in Feb 2018

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A recommander !

L'hôtel est vraiment agréable, très propre et bien les chambres sont bien équipées ! Le personnel y est accueillant et souriant. Nous le recommandons fortement !
Stayed 1 night in Jan 2018

10/10 Excellent

habboubi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon moment de repos en famille

Bonjour notre séjour à été excellent, dommage ma fille n'a pas pu se baigner dans la belle piscine parce qu' il faisait froid sinon rien à dire appartement propre spacieux endroit très calme très belle vue sur la méditerranée depuis le balcon merci hotels.com
Stayed 3 nights in Nov 2017