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Tanah Rata Vacation Packages

I was extremely disappointed with my stay at Sunday Hotel Susanna Suites. Unfortunately, the cleanliness and overall service were far below what I expected. When we arrived, the suite was very dirty. There were ants throughout the kitchen, making it unpleasant to prepare or store food. The rubbish bin still contained eggshells from previous guests, and we even found someone else’s shoes left in the cupboard, which made it clear the room had not been properly cleaned before our arrival. The bed sheets had blood stains on them, and there were not enough clean towels provided for our stay. The beds were also very uncomfortable, making it difficult to get a good night’s sleep. Overall, the level of housekeeping and customer service was unacceptable. The property did not appear to be cleaned or inspected properly, and our concerns were not handled satisfactorily. I would not recommend staying here unless significant improvements are made to both the cleanliness and the standard of service.

Nice and convenient place to stay.

New hotel under construction and room isn’t very usable. Shower has no shower stand, bed has bed bugs. Bathroom falling apart and no TV channels. No sauna .