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Sheraton Grand Taipei Hotel

5.0 star property

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Photo gallery for Sheraton Grand Taipei Hotel

Exterior
Reception
View from property
Director King Room | City view
9 restaurants, breakfast served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Hot Tub
  • Parking included
  • Room service
$210
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
12 Zhong Xiao East Road Sec 1, Taipei, 100
  • National Taiwan Democracy Memorial Hall
    ‪16 min walk‬
  • Ningxia Night Market
    ‪17 min walk‬
  • Taipei Arena
    ‪3 min drive‬
  • Taipei (TSA-Songshan)
    ‪5 min drive‬

Room options

View all photos for Executive Suite, 2 Twin Beds

Executive Suite, 2 Twin Beds | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 2 Twin Beds

  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 1 King Bed

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Diplomatic Suite 1 King Bed

Diplomatic Suite 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Diplomatic Suite 1 King Bed

  • 710 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Director King Room

Director King Room | 1 bedroom, premium bedding, minibar, in-room safe

Director King Room

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double Room, 2 Double Beds

Premier Double Room, 2 Double Beds | 1 bedroom, premium bedding, minibar, in-room safe

Premier Double Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, Non Smoking

Premier Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Premier Room, 1 King Bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (Executive Lounge Access)

Deluxe Room, 2 Twin Beds (Executive Lounge Access) | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds (Executive Lounge Access)

8.6 out of 10
Excellent
(4 reviews)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Executive Lounge Access)

Deluxe Room, 1 King Bed (Executive Lounge Access) | City view

Deluxe Room, 1 King Bed (Executive Lounge Access)

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Room, 2 Twin Beds

Premier Twin Room, 2 Twin Beds | 1 bedroom, premium bedding, minibar, in-room safe

Premier Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Premier Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds, City View

Deluxe Twin Room, 2 Twin Beds, City View | Street view

Deluxe Twin Room, 2 Twin Beds, City View

8.4 out of 10
Very good
(8 reviews)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(12 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sheraton Grand Taipei Hotel

5-star hotel in Zhongzheng
9 restaurants, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sheraton Grand Taipei Hotel offers 683 accommodations with minibars and safes. Beds feature premium bedding. 50-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Taipei hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 15 years old are not allowed in the swimming pool or fitness facility.

In addition to a seasonal outdoor pool, Sheraton Grand Taipei Hotel provides a hot tub, a sauna, and a fitness center. Dining is available at one of the hotel's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

A business center is on site at this 5-star property. This luxury hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Complimentary self parking is available on site, along with a car charging station.

Sheraton Grand Taipei Hotel is a smoke-free property.

Self-serve breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
The Dragon - This restaurant serves lunch and dinner.
Pizza Pub - This restaurant serves lunch and dinner. Open daily.
Momoyama - This restaurant serves lunch and dinner. Open daily.
Kitchen 12 - This restaurant serves breakfast, lunch, and dinner. Open daily.
The Guest House - This restaurant serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 10:00 AM for a fee: TWD 880 for adults and TWD 440 for children
  • 9 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Kitchen 12
  • Momoyama
  • Pizza Pub
  • The Dragon
  • The Guest House

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • In-room crib
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center

Outdoors

  • Garden

Spa

  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Height-adjustable showerhead
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 17 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Renovations and closures

The property will be renovating from July 23 2025 to September 7 2025 (completion date subject to change). The following areas are affected:
  • Parking area
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for TWD 1900.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: TWD 2000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-serve breakfast: approximately TWD 880 for adults and TWD 440 for children
  • Rollaway bed fee: TWD 1900.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 交觀業字第1470號

We should mention

The seasonal pool will be open from March to December
A car is required for transportation to and from this property
Guests under 15 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Taipei
Sheraton Grande Taipei
Sheraton Grande Taipei Hotel
Sheraton Hotel Taipei
Sheraton Taipei
Sheraton Taipei Hotel
Taipei Sheraton
Taipei Sheraton Grande
Taipei Sheraton Grande Hotel
Taipei Sheraton Hotel
Sheraton Grand Taipei Hotel
Sheraton Grand Taipei
Sheraton Taipei Hotel Taipei
Sheraton Grand Taipei Hotel Hotel
Sheraton Grand Taipei Hotel Taipei
Sheraton Grand Taipei Hotel Hotel Taipei

Sheraton Grand Taipei Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 511 out of 1000 reviews
Rating 8 - Good. 360 out of 1000 reviews
Rating 6 - Okay. 92 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

anita

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the two young men at the concierge were extremely helpful! Around 20/5, they help to clear customs for a FedEx package send from HK, they helped made phone calls, print out form required, finally package was delivered. Also helped me with reporting to the health department @ the airport, on 22 & 23/5, after lots text messages & phone calls, accomplished, really appreciate their very helpful manner & attitude.
Stayed 5 nights in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Little expensive.
Stayed 1 night in May 2025

10/10 Excellent

Tim

Stayed 5 nights in May 2025

10/10 Excellent

Harshad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and contains full amenities. Conveniently located near MRT station and at the heart of the city; with shopping areas nearby. Staff is friendly and professional. Strongly recommend the hotel.
Stayed 2 nights in May 2025

10/10 Excellent

VIKK

Traveled with family
Liked: Amenities
great location and good facilities. They provide bottles water and welcome snacks , tea bags also are great.
Stayed 2 nights in Apr 2025

8/10 Good

Kenneth kin wai

Traveled with family
Liked: Property conditions & facilities, room comfort
First it ran out of Body wash, then it ran out of conditioner; I have to call the house keeper to refill, Not sure why they didn’t refill while doing the house keeping. Also the door lock was couldln’t lock, we have to ask the maintenance to fix it.
Stayed 2 nights in Mar 2025

8/10 Good

Oliver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Staffs are friendly, many dining options.
Stayed 13 nights in Dec 2024

2/10 Terrible

Gerardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel: convenient location, first-rate service, and plenty of dining options. Room was comfortable and clean with very good housekeeping staff. Hotel is right next to a metro station and walkable to the main train station. Hotel staff was professional, courteous, and efficient. The hotel has several excellent restaurants, and there are good dining and coffee options around the hotel as well.
Stayed 7 nights in Jan 2025

6/10 Okay

Shubham

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Chun Ki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is generally fine. Breakfast is good. Room is clean, service staff are friendly. The surrounding area does not have much though.
Stayed 3 nights in Dec 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in Taipei with excellent dining options both on-property and nearby.
Stayed 4 nights in Dec 2024

6/10 Okay

Vic

Disliked: Property conditions & facilities
The location of the hotel is good which is near to the MRT station. However, in general the hotel is pretty old and lack of maintenance. The condition of the executive room that I stayed is much lesser than I expected. Also the overall services are just mediocre.
Stayed 3 nights in Dec 2024

10/10 Excellent

Boon Wui

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Dec 2024

8/10 Good

Raymond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Not too bad overall, but for the price...

overall a nice place but the room is a little small for a 3 people capacity. Hotel also didnt provide any hand/body lotion so its a little strange for a 5 star property. Our room also had a view of the back alley which was not too pleasant but I get what you paid for. The location was great as it is closed to several MRT stations.
Stayed 2 nights in Dec 2024

6/10 Okay

Tien Chong

Traveled with family and small children
Liked: Staff & service, amenities
Exterior From the external looking in, the eatablishment looks possibly understatedly grand. It is quite a massive building for a hotel. I enjoyed the quiet grandiose. Lobby Upon entry, the low ceiling hits you right away. You start to doubt the degree of luxury associated with the hotel. The low ceiling is stifling and there is little effort to spruce the space up for Christmas, for staying guests who may celebrate this major festival. Room We got a premier room for the bigger space required for our 10-nights stay. The low ceiling is still a bother. What for certain hits us much worse, is the musky smell which persisted throughout the stay. We had to air the room every time we return. Unsure if it actually got better from the airing, we got use to it or we had unknowingly resigned ourselves to the reality of things. What is shocking is how there is little effort to improve, given how there must be someone to can smell it and sense how it is offensive. The room has little to no elements of luxurious opulence, if you are seeking these for a 5-star stay. Sure the room is functional and we enjoyed the space a lot but truth be told, the Sheraton provides overwhelmingly little, in terms of in-your-face wow factors, for a 5-star Marriott establishment. Service Staff was courteous and reasonably obliging but you will not feel like a distinguished guest, that’s for sure. I have more but 1,500 char limit. Disappointed. I may be misguided but I expected more, much more.
Stayed 10 nights in Dec 2024

8/10 Good

Alfred

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

Exec lounge is abit small considering they have to give time limit Otherwise the hotel is a great choice
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Tomai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and very friendly staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Ken Yuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 3 nights in Nov 2024

8/10 Good

Roozbeh

Liked: Cleanliness, staff & service, property conditions & facilities
It was pretty good, I thought the breakfast could have had more things.
Stayed 4 nights in Dec 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024