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Swan Valley Vacation Packages

Great location right off of the 15 freeway! LOVE the hotel vibe!!! We had a late check in and they were very accommodating. Very friendly at the front desk and a maintenance worker was very helpful with answering some questions.

Great place very nice very clean

The room smelled bad, the bathroom light was very dim, and everything felt a little grimy. The breakfast was disappointing with store bought donuts and limited choices. Will not be returning.

The property is beautiful and if you want space, quiet and convenience, this is the place. There is a golf course in the backyard and lots of trees and birds. You feel like you are part of nature and can truly relax.

Unfortunately, our stay here was extremely disappointing and did not reflect the positive reviews we had read beforehand. The room felt dirty, had an unpleasant smell, and overall the accommodation felt dark and dingy. The biggest issue, however, was check-in. When we arrived there was nobody at the desk, only a phone number to call. As international visitors without working US calling facilities, this left us in a very difficult position after a long day of travelling, with no obvious alternative way to get assistance. We ended up having to bother some very helpful guests also staying at the property. What concerned me even more was a sign on the wall by the entrance stating: “Leave us a positive review before you leave and claim your free gift from the check-in desk.” Given that guests were specifically being offered a gift for leaving a positive review, I think that is important context for anyone relying on the very favourable ratings when deciding whether to stay here. Ironically, the check-in desk itself was unmanned when we arrived. I am not expecting luxury from this type of accommodation, but I do expect somewhere clean, reasonably fresh-smelling and with a reliable way for guests to check in. Unfortunately, our experience fell well short of those basic expectations. No lake view like in the pictures, just a family dollar store across the street. There was free parking though.