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Deluxe Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$87* Per night/room Feb 5 - Feb 6

Horizon, Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Horizon Deluxe Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Horizon Deluxe King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

In addition to a children's pool and an indoor pool, Shangri-La Suzhou provides an outdoor tennis court and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and limo/town car service. 11 meeting rooms are available. This luxury hotel also offers a spa tub, a sauna, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site, along with a car charging station.

Shangri-La Suzhou has designated areas for smoking.

  • Express check-in
  • Number of indoor pools - 1
  • Number of spa tubs - 1
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Free valet parking
  • Limo or town car service available
  • Number of meeting rooms - 11
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Designated smoking areas
  • Outdoor tennis courts - 1
  • Total number of rooms - 390
  • Number of floors - 51
  • Airport transportation (surcharge)
  • Tennis on site
  • Number of bars/lounges - 1
  • Tours/ticket assistance
  • Year Built - 2007
  • Electric car charging station
  • Steam room
  • Free WiFi
  • Sauna
  • Health club
  • Free wired internet
  • Babysitting or childcare (surcharge)
  • Number of coffee shops/cafes - 1
  • Children's pool
  • Safe-deposit box at front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Banquet hall
  • Laundry facilities
  • 24-hour fitness facilities
  • Arcade/game room
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Free cribs/infant beds

Room Amenities

Shangri-La Suzhou offers 390 accommodations with laptop-compatible safes and bathrobes. Premium satellite television is provided. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers. This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Desk
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Turndown service
  • Premium TV channels
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free WiFi
  • Free wired internet
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Window screens

Parking

Free self parking , Free valet parking

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning.

Cafe Soo - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Shang Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Nishimura - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a health club, and a sauna.

  • Golfing nearby

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 128 per person (approximately)
  • Airport shuttle fee: CNY 900 per person (one-way)
  • Rollaway bed fee: CNY 349.8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Minimum check-in age is: 21

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The listed child breakfast fee applies to guests age 11 and younger.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner, and also through room service.

UnionPay

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff does not wear personal protective equipment

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 349.8 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

Hotel Names

  • Hotel Shangri-La Suzhou
  • Shangri-La Hotel Suzhou
  • Shangri-La Suzhou
  • Shangri-La Suzhou Hotel
  • Suzhou Shangri-La
  • Suzhou Shangri-La Hotel
  • Shangri La Hotel Suzhou
  • Shangri La Suzhou
  • Shangri La Suzhou
  • Shangri-La Suzhou Hotel
  • Shangri La Hotel Suzhou
  • Shangri-La Suzhou Suzhou
  • Shangri-La Suzhou Hotel Suzhou

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

Hotel Reviews

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