Beginning of main content

Hotel Amenities

Property Features

Dining is available at one of the resort's 4 restaurants. Public areas are equipped with complimentary wired and wireless Internet access. In addition to hot springs, Phoenix Hotspring Resort features an outdoor pool and a children's pool. This business-friendly resort also offers spa services, barbecue grills, and a garden. Onsite self parking is complimentary.

  • Safe-deposit box at front desk
  • Barbecue grill(s)
  • Spa services on site
  • Picnic area
  • Luggage storage
  • Newspapers in lobby (surcharge)
  • Breakfast available (surcharge)
  • Number of restaurants - 4
  • Concierge services
  • Laundry facilities
  • Porter/bellhop
  • Meeting rooms
  • Total number of rooms - 178
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Outdoor pool
  • Free wired Internet
  • Garden
  • Children's pool

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Number of living rooms
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Separate dining area

Room Amenities

Phoenix Hotspring Resort offers 178 accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate living rooms. Beds feature premium bedding. Cable television is provided. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. This Suzhou resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Room service (limited hours)
  • Free newspaper
  • Minibar
  • Daily housekeeping
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Jetted bathtub
  • Balcony
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Separate sitting area
  • Iron/ironing board (on request)
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • Separate dining area
  • Cable TV service
  • Free WiFi
  • Free wired Internet
  • Number of living rooms
  • Separate bedroom
  • Electric kettle

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Food & Drink

Onsite venue - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Onsite venue #2 - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Onsite venue #3 - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Onsite venue #4 - This restaurant specializes in international cuisine and serves breakfast only.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Nearby Activities

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site
  • Hot springs on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 1000.0 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: CNY 68 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche.

UnionPay

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets allowed

Hotel Names

  • Phoenix Hotspring Resort Suzhou
  • Phoenix Hotspring Suzhou
  • Phoenix Hotspring
  • Phoenix Hotspring
  • Phoenix Hotspring Resort Resort
  • Phoenix Hotspring Resort Suzhou
  • Phoenix Hotspring Resort Resort Suzhou

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?