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Get an overview of this hotel
4.5-star Suzhou hotel, connected to a shopping center in Wuzhong

Popular property highlights

Free WiFi
Indoor pool
Business center
Smoke-free property
24-hour front desk

Location

Located in Wuzhong, this luxury hotel is 0.5 mi (0.8 km) from Jinji Lake and within 9 mi (15 km) of Gate to the East and Suzhou University. Pingjiang Street and Suzhou Museum are also within 9 mi (15 km).

Hotel Features

Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, spa services, and 24-hour room service.

Room Amenities

All 178 individually decorated rooms feature MP3 docks and 24-hour room service. For a bit of entertainment, LED TVs come with satellite channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CNY 188 and CNY 188 per person (approximately)
  • Airport shuttle fee: CNY 1300 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Pool access available from 6:30 AM to 10:00 PM.

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

Hotel Names

  • Park Hyatt Suzhou Hotel
  • Park Hyatt Suzhou Suzhou
  • Park Hyatt Suzhou Hotel Suzhou

Hotel Amenities

Property Features

Park Hyatt Suzhou features an indoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

A business center is on site at this 4.5-star property. 6 meeting rooms are available. This luxury hotel also offers spa services, dry cleaning/laundry services, and 24-hour room service. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Park Hyatt Suzhou is a smoke-free property.

  • Spa services on site
  • Number of meeting rooms - 6
  • Bar/lounge
  • Elevator
  • Fitness facilities
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Indoor pool
  • 24-hour front desk
  • Business center
  • Parking (limited spaces)
  • Express check-out
  • Year Built - 2019
  • Total number of rooms - 178
  • Number of floors - 10
  • Dry cleaning/laundry service
  • Free WiFi
  • Airport transportation (surcharge)
  • Smoke-free property
  • Swimming pool

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free cribs/infant beds

Room Amenities

Park Hyatt Suzhou offers 178 accommodations with MP3 docking stations and minibars. Each accommodation is individually decorated. 65-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Turndown service
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Individually decorated
  • MP3 docking station
  • Free cribs/infant beds
  • LED TV
  • Linens provided
  • Laptop-friendly workspace
  • Mini-fridge
  • Wardrobe or closet

Parking

Parking (limited spaces)

Internet

Available in some public areas: Free WiFi

Food & Drink

Cooked-to-order breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.

Park Hyatt Suzhou has 2 restaurants serving breakfast, lunch, and dinner.

Dining Room - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Apartment 208 - This steakhouse serves brunch and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Visual alarms in hallways

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

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