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Get an overview of this hotel
5-star Suzhou hotel in Wuzhong

Popular property highlights

Free WiFi
Indoor pool
Laundry facilities
Smoke-free property
24-hour front desk

Location

Located in Wuzhong, this luxury hotel is within a 15-minute walk of Yuanrong Times Square and Jinji Lake. Suzhou International Expo Center and Ferris Wheel Paradise are also within 15 minutes.

Hotel Features

Along with 3 restaurants, this smoke-free hotel has an indoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, spa services, and 24-hour room service are onsite.

Room Amenities

All 355 rooms feature thoughtful touches like bathrobes and slippers, along with free WiFi and iPod docks. Other amenities available to guests include 24-hour room service, TVs, and minibars.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 178 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at noon

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

Hotel Names

  • Hyatt Regency Hotel Suzhou
  • Hyatt Regency Suzhou
  • Hyatt Suzhou
  • Suzhou Hyatt
  • Suzhou Hyatt Regency
  • Hyatt Regency Suzhou Hotel
  • Hyatt Regency Suzhou Hotel
  • Hyatt Regency Suzhou Suzhou
  • Hyatt Regency Suzhou Hotel Suzhou

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

Hotel Amenities

Property Features

Hyatt Regency Suzhou features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a meeting room and limo/town car service. Event facilities measure 18292 square feet (1699 square meters). This luxury hotel also offers spa services, tour/ticket assistance, and multilingual staff.

Hyatt Regency Suzhou is a smoke-free property.

  • Express check-in
  • Elevator
  • Number of bars/lounges - 2
  • Indoor pool
  • 24-hour front desk
  • Conference space
  • Porter/bellhop
  • Express check-out
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free WiFi
  • Limo or Town Car service available
  • Smoke-free property
  • Computer station
  • Swimming pool
  • Conference space size (meters) - 1699
  • Spa services on site
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Concierge services
  • Conference space size (feet) - 18292
  • Shopping on site
  • Ballroom
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Total number of rooms - 355
  • 24-hour fitness facilities
  • One meeting room
  • Number of floors - 25
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities

Room Amenities

Hyatt Regency Suzhou offers 355 air-conditioned accommodations with iPod docking stations and minibars. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

  • Air conditioning
  • Television
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • In-room safe
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • Turndown service
  • Slippers
  • Separate bathtub and shower
  • Hair dryer (on request)
  • Free WiFi
  • iPod docking station
  • Linens provided
  • Number of bathrooms - 1

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Hua Chi 88 - This restaurant specializes in Chinese cuisine.

The Fireplace - This restaurant specializes in international cuisine.

Market Cafe - This coffee shop specializes in international cuisine.

The Atrium - Onsite lobby lounge.

Tea House - This bar serves light fare only.

24-hour room service is available.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, detox wraps, and body treatments. A variety of treatment therapies are provided, including reflexology.

  • Body treatments
  • Detoxification wrap
  • Facial treatments
  • Body scrubs
  • Reflexology

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Hotel Reviews

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