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5-star Suzhou hotel in Wuzhong

Popular property highlights

Free self parking
Free WiFi
24-hour business center
Laundry facilities
Grocery/convenience store

Location

Located in Wuzhong, this luxury hotel is 1.6 mi (2.5 km) from Yuanrong Times Square and 1.7 mi (2.8 km) from Jinji Lake. Ferris Wheel Paradise and Suzhou International Expo Center are also within 2 mi (3 km).

Hotel Features

Along with 3 restaurants, this hotel has 2 indoor pools and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a coffee shop/café, and a 24-hour business center are onsite.

Room Amenities

All 538 rooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and comforts like premium bedding and pillow menus. Guests will also find 24-hour room service, refrigerators, and minibars.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 194 for adults and CNY 194 for children (approximately)
  • Rollaway bed fee: CNY 298.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Parking height restrictions apply

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 298.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

We should mention

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

Hotel Names

  • DoubleTree Hilton Hotel Suzhou
  • DoubleTree Hilton Suzhou
  • Hilton Suzhou Hotel
  • DoubleTree by Hilton Hotel Suzhou
  • Hilton Suzhou Hotel
  • Hilton Suzhou Suzhou
  • Hilton Suzhou Hotel Suzhou

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from September 21 2020 to September 27 2020 (dates subject to change):

  • Swimming pool

Property Features

Hilton Suzhou features 2 indoor swimming pools, a health club, and a children's pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 21528 square feet (2000 square meters) include a conference center. This luxury hotel also offers spa services, tour/ticket assistance, and multilingual staff. For a surcharge, the property provides a train station pick-up service and a train station drop-off service. Complimentary self parking is available on site. A total renovation of this property was completed in 2016.

Hilton Suzhou has designated areas for smoking.

  • Express check-in
  • Number of indoor pools - 2
  • Designated smoking areas (fines apply)
  • Elevator
  • Number of bars/lounges - 2
  • Train station drop-off (surcharge)
  • 24-hour front desk
  • Free grocery shopping service
  • Conference space
  • Porter/bellhop
  • Grocery/convenience store
  • Tours/ticket assistance
  • Year Built - 2016
  • Coffee shop or café
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Health club
  • Computer station
  • Children's pool
  • Safe-deposit box at front desk
  • Conference space size (meters) - 2000
  • Spa services on site
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • 24-hour business center
  • Train station pickup (surcharge)
  • Concierge services
  • Conference space size (feet) - 21528
  • Gift shops or newsstand
  • Conference center
  • Designated smoking areas
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 538
  • 24-hour fitness facilities
  • Number of floors - 38
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 2
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Room Amenities

Hilton Suzhou offers 538 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Refrigerator
  • Minibar
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Cookware, dishware, and utensils
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Cable TV service
  • Free WiFi
  • Free wired Internet
  • Down comforter
  • Pillow menu
  • LCD TV
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Linens provided
  • Number of bathrooms - 1
  • Wardrobe or closet

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Yuxi - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

BACIO - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Yuan Lobby Lounge - This lobby lounge specializes in fusion cuisine and serves light fare only. Open daily.

OPEN - This restaurant specializes in fusion cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

Beer Society - This bar specializes in fusion cuisine. Open daily.

A complimentary grocery shopping service is offered and 24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Nearby Activities

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

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