Beginning of main content

Get an overview of this hotel
5-star Suzhou hotel in Wuzhong

Popular property highlights

Free WiFi
Restaurant
Indoor pool
24-hour business center
Laundry facilities

Location

Located in Wuzhong, this luxury hotel is within 1 mi (2 km) of Gate to the East and Jinji Lake. In City Shopping Mall and Suzhou Culture and Arts Center are also within 3 mi (5 km).

Hotel Features

5 restaurants, a marina, and a restaurant are available at this hotel. WiFi in public areas is free. Other amenities include an indoor pool, a health club, and a bar/lounge.

Room Amenities

All 344 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and LCD TVs with satellite channels. Other amenities available to guests include refrigerators, minibars, and room service.

Languages Spoken

  • English

Show all languages

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 170 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

LGBTQIA friendly

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Hotel Names

  • Crowne Plaza Hotel Suzhou
  • Crowne Plaza Suzhou
  • Suzhou Crowne Plaza
  • Crowne Plaza Suzhou Hotel
  • Crowne Plaza Suzhou Hotel
  • Crowne Plaza Suzhou Suzhou
  • Crowne Plaza Suzhou Hotel Suzhou

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

Hotel Amenities

Property Features

In addition to a marina, Crowne Plaza Suzhou features an indoor pool and a health club. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

A 24-hour business center is on site at this 5-star property. Event facilities measuring 22012 square feet (2045 square meters) include a conference center. This luxury hotel also offers a seasonal outdoor pool, a sauna, and a rooftop terrace.

Crowne Plaza Suzhou has designated areas for smoking.

  • Express check-in
  • Bar/lounge
  • Elevator
  • Indoor pool
  • 24-hour front desk
  • Porter/bellhop
  • Restaurant
  • Express check-out
  • Dry cleaning/laundry service
  • Conference space size (meters) - 2045
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Train station pickup (surcharge)
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Shopping on site
  • Designated smoking areas
  • Total number of rooms - 344
  • Number of floors - 8
  • Number of buildings/towers - 1
  • Coffee/tea in common areas
  • Rooftop terrace
  • Marina on site
  • Conference space
  • Grocery/convenience store
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2009
  • Coffee shop or café
  • Free WiFi
  • Sauna
  • Health club
  • Outdoor seasonal pool
  • RV, bus, truck parking
  • Safe-deposit box at front desk
  • Free parking nearby
  • Breakfast available (surcharge)
  • Number of restaurants - 5
  • 24-hour business center
  • Conference space size (feet) - 22012
  • Ballroom
  • Laundry facilities
  • Arcade/game room
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Room Amenities

Crowne Plaza Suzhou offers 344 accommodations with minibars and safes. 42-inch LCD televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • Television
  • Free newspaper
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Pay movies
  • Room service
  • In-room massage available
  • Slippers
  • Shower/tub combination
  • Satellite TV service
  • Free WiFi
  • Free wired Internet
  • LCD TV
  • Towels provided
  • Linens provided
  • Number of bathrooms - 1
  • Wardrobe or closet

Parking

RV, bus, truck parking , Free parking nearby

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Sun Seeker - Overlooking the pool, this restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Abalone Prince - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Wasabi - Overlooking the pool, this restaurant serves lunch and dinner.

Fragrance - This restaurant overlooks the pool.

Marina - Onsite restaurant.

Room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Roll-in shower
  • In-room accessibility

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Boat tours nearby
  • Bicycle rentals nearby

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?