The Capital Hotel Surabaya

3.5 star property

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Photo gallery for The Capital Hotel Surabaya

Lobby lounge
Front of property
Lobby lounge
Front of property
Land view from property

Reviews

4.8 out of 10

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Laundry
  • Parking included
  • Housekeeping
$45
includes taxes & fees
Oct 4 - Oct 5

Explore the area

View in a map
258 Jl. Raya Jemursari, Surabaya, Jawa Timur, 60299
  • Place, Royal Plaza Surabaya
    ‪4 min drive‬
  • Place, Surabaya Zoo
    ‪5 min drive‬
  • Place, Tunjungan Plaza
    ‪9 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪14 min drive‬

Room options

Deluxe Double Room

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Junior Double Room

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Executive Room

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Grand Double Room

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Executive Suite Room

  • 624 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

  • Sleeps 2
  • 1 Twin Bed

Elite Twin Room

  • Sleeps 2
  • 1 Twin Bed

Elite Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

The Capital Hotel Surabaya

3.5-star Surabaya hotel with restaurant
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include spa services, concierge services, and laundry facilities.
The Capital Hotel Surabaya offers 105 air-conditioned accommodations with minibars and complimentary bottled water. These individually furnished accommodations include desks. 32-inch LCD televisions come with cable channels.

Bathrooms include bidets and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered daily and hair dryers can be requested.

Guests can pamper themselves by indulging in the onsite spa services.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Surabaya hotel also offers spa services, concierge services, and laundry facilities. Complimentary self parking is available on site.

The Capital Hotel Surabaya has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Capital Hotel Surabaya has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 150,000 for adults and IDR 100,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Spa

  • Spa services

Accessibility

  • No elevator
  • Tile flooring in public areas

More

  • 1 building
  • 12 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 300000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 150000 for adults and IDR 100000 for children
  • Airport shuttle fee: IDR 260000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: IDR 260000 (one-way), (up to 5 years old)
  • Rollaway bed fee: IDR 300000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Capital Surabaya Surabaya
The Capital Hotel Surabaya Hotel
The Capital Hotel Surabaya Surabaya
The Capital Hotel Surabaya Hotel Surabaya

Reviews

The Capital Hotel Surabaya Reviews

4.8

5.4/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

5.0/10

Eco-friendliness
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 2 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

Reviews

2/10 Terrible

Hiroki

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
部屋の中はエアコンが臭すぎて眠れなかった。お風呂は狭過ぎて水が洗面所まで飛んでびしょ濡れになった。ハンドソープやコンディショナーはない。ハンガーは取り外すとフックがないタイプなのでタオルとかは干せない。また夜レストランを経由して喫煙所に向かう途中でレストランにネズミがいてびっくりした。レストランでは夜のうちに朝ごはんの支度がされていた様なので、ネズミがそれを狙っていたかと想像すると、朝ごはん抜きにして良かったと思う。良いところとしては、冷蔵庫が壊れていたがスタッフに申し出たらすぐに交換してくれたりと、スタッフの対応は良かった。ホテル横には吉牛やバーガーキングやローソンなどがあり、食べる分には何とかなる感じだった。
R階レストランの先にある喫煙所で蚊がいる
眺めはまあまあ良いが大通りに面しているので車やバイクの騒音は聞こえる
Stayed 1 night in Jul 2025

6/10 Okay

Natan

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

kosai

目抜き通りから離れているので、その点を考慮に入れて予約を入れてください。 隣に、バーガーキング、吉野家、ローソン、ドミノピザがあるので、食事には事欠かない。
Stayed 1 night in Aug 2024