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Superior Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Double or Twin Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Deluxe Double or Twin Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. 6 meeting rooms are available. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

New Grand Park Hotel is a smoke-free property.

  • Water dispenser
  • Shopping mall on site
  • Elevator
  • 24-hour front desk
  • Year Built - 1973
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Smoke-free property
  • Computer station
  • Safe-deposit box at front desk
  • Number of meeting rooms - 6
  • Luggage storage
  • Number of restaurants - 1
  • Concierge services
  • Conference center
  • Shopping on site
  • Ballroom
  • Reception hall
  • Laundry facilities
  • Total number of rooms - 118
  • Television in common areas
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Wedding services
  • Free newspapers in lobby

Room Amenities

New Grand Park Hotel offers 118 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers with deep soaking bathtubs. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Desk
  • Free bottled water
  • Free WiFi
  • WiFi (surcharge)
  • Deep soaking bathtub
  • Bathtub or shower
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , WiFi (surcharge)

Available in some public areas: Free WiFi

Food & Drink

Coffee Shop - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair-accessible path to elevator

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: IDR 200000 per accommodation, per night
  • Administrative fee: IDR 50000 per accommodation, per night
  • Utility surcharge: IDR 50000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Facilities fee: IDR 50000 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at noon

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Parties and events are allowed on site

Long-term renters welcome

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Parties and events are allowed on site. Long-term renters welcome. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Limited hot water onsite

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are not available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Long-term renters welcome

Staff wears personal protective equipment

Mobile key entry is not available

Protective clothing is not available to guests

Food service not has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Events/parties allowed

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

There is limited hot water on site.

Clothing is optional at this property.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

Alcohol is not permitted at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Hotel Names

  • New Grand Park Hotel Surabaya
  • New Grand Park Hotel
  • New Grand Park Surabaya
  • New Grand Park
  • New Grand Park Hotel Surabaya, Java
  • New Grand Park Hotel Hotel
  • New Grand Park Hotel Surabaya
  • New Grand Park Hotel Hotel Surabaya

Hotel Reviews

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