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Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$16* Per night/room Oct 26 - Oct 27

Standard Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Amenities

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

A business center is on site at this 3.5-star property. Event facilities measure 1937 square feet (180 square meters). This eco-friendly hotel also offers spa services, tour/ticket assistance, and coffee/tea in a common area. For a surcharge, the property provides a shuttle from the airport to the hotel (available 24 hours) and an area shuttle. Complimentary self parking is available on site.

Ibis Surabaya City Center is a smoke-free property.

  • Bar/lounge
  • Coffee/tea in common areas
  • Elevator
  • 24-hour front desk
  • Conference space
  • Business center
  • Restaurant
  • Express check-out
  • Meeting rooms
  • Tours/ticket assistance
  • Coffee shop or café
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Smoke-free property
  • Safe-deposit box at front desk
  • Conference space size (meters) - 180
  • Spa services on site
  • Area shuttle (surcharge)
  • Free reception
  • Luggage storage
  • Airport transportation - pickup (surcharge)
  • Breakfast available (surcharge)
  • Conference space size (feet) - 1937
  • Laundry facilities
  • Total number of rooms - 224
  • Number of floors - 8
  • Free newspapers in lobby

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Room Amenities

Ibis Surabaya City Center offers 224 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. 32-inch LED televisions come with premium cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Separate sitting area
  • Iron/ironing board (on request)
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Cable TV service
  • Free WiFi
  • Connecting/adjoining rooms available
  • LED TV
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Laptop-friendly workspace
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request
  • Change of towels (on request)
  • Desk chair

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary manager's reception is offered each day.

Taste Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 84700 per person (approximately)
  • Airport shuttle fee: IDR 150000 per vehicle (maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Debit cards

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Hotel Names

  • Ibis Basuki Rahmat
  • Ibis Surabaya Basuki Rahmat
  • ibis Surabaya City Center Hotel
  • ibis Surabaya City Center
  • Ibis Surabaya City Center Hotel Java
  • ibis Surabaya City Center Hotel
  • ibis Surabaya City Center Surabaya
  • ibis Surabaya City Center Hotel Surabaya

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO sustainable tourism pledge

Hotel Reviews

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