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Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$57* Per night/room Sep 28 - Sep 29

Executive Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

In addition to an outdoor pool, Doubletree By Hilton Surabaya provides a 24-hour health club and a children's pool. The hotel offers a restaurant, a coffee shop/café, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and limo/town car service. 16 meeting rooms are available. This luxury hotel also offers a complimentary children's club, an arcade/game room, and multilingual staff. A complimentary area shuttle within 3 kilometers is available for guests. Complimentary secured self parking is available on site. A total renovation of this property was completed in January 2021.

Doubletree By Hilton Surabaya is a smoke-free property.

  • Bar/lounge
  • Children's games
  • Coffee/tea in common areas
  • Children's toys
  • Elevator
  • Train station drop-off (surcharge)
  • 24-hour front desk
  • Business center
  • Secured parking
  • Restaurant
  • Year Built - 2020
  • Coffee shop or café
  • Free self parking
  • Secured parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Outdoor pool
  • Limo or Town Car service available
  • Valet parking (surcharge)
  • Smoke-free property
  • Computer station
  • Children's club (free)
  • Infant/toddler toys
  • Children's pool
  • Safe-deposit box at front desk
  • Free area shuttle
  • Number of meeting rooms - 16
  • Luggage storage
  • Breakfast available (surcharge)
  • Train station pickup (surcharge)
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Hosted evening meal
  • Total number of rooms - 310
  • 24-hour fitness facilities
  • Arcade/game room
  • Wedding services
  • Airport transportation (surcharge)
  • Multilingual staff
  • Hosted evening meal (reserve)
  • 24-hour health club
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Free area shuttle
  • Snack bar/deli
  • Arcade/game room
  • Playground on site

Room Amenities

Doubletree By Hilton Surabaya offers 310 air-conditioned accommodations with MP3 docking stations and minibars. Each accommodation is individually furnished. Beds feature Select Comfort mattresses. 43-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Desk
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • Slippers
  • In-room safe (laptop compatible)
  • Cable TV service
  • WiFi (surcharge)
  • Wired Internet access (surcharge)
  • Individually furnished
  • Sleep Number by Select Comfort mattress
  • MP3 docking station
  • Connecting/adjoining rooms available
  • Towels provided
  • Bedsheets provided
  • Smart TV
  • Soap
  • Shampoo
  • Toilet paper
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request
  • Change of towels (on request)
  • Change of bed sheets (on request)

Parking

Free self parking , Valet parking (surcharge)

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Food & Drink

A hosted evening meal is available for a surcharge on weekends (reservations required).

The Koffee Deli & More - Onsite lobby lounge.

Cloud 22 Rooftop Bar - This rooftop bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open select days.

Makan Kitchen - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 250000 for adults and IDR 125000 for children (approximately)
  • Fee for in-room wireless Internet: IDR 150000 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: IDR 150000 per 24-hour period (rates may vary)
  • Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 4)
  • Secured valet parking fee: IDR 50000 per day
  • Hosted evening meal: IDR 350000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Car recommended

UnionPay

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are not available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Protective clothing is not available to guests

Food service not has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property does not follow a brand or regulatory agency's sanitization guidelines

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.

Pool access available from 6:00 AM to 8:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

A car is recommended for transportation to and from this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Hotel Names

  • Doubletree By Hilton Surabaya Hotel
  • Doubletree By Hilton Surabaya Surabaya
  • Doubletree By Hilton Surabaya Hotel Surabaya

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