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Aparthotel

Zaki Hotel Apartment

3.5 star property

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Photo gallery for Zaki Hotel Apartment

Coffee shop
2 bedrooms, premium bedding, down comforters, in-room safe
Front of property
Exterior
Hallway

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
$52
includes taxes & fees
Jan 7 - Jan 8

Explore the area

View in a map
Al Sharqiyah Region, Sur, Ash Sharqiyah South, 411
  • Place, Sur Traditional Souq
    ‪12 min walk‬
  • Place, Sunaysilah Fort
    ‪2 min drive‬
  • Place, Sur Maritime Museum
    ‪4 min drive‬

Room options

View all photos for Deluxe Apartment

2 bedrooms, premium bedding, down comforters, in-room safe

Deluxe Apartment

  • 570 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Classic Apartment

2 bedrooms, premium bedding, down comforters, in-room safe

Classic Apartment

  • 570 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Twin Beds and 1 Queen Bed

View all photos for Basic Single Room

2 bedrooms, premium bedding, down comforters, in-room safe

Basic Single Room

  • 195 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment

2 bedrooms, premium bedding, down comforters, in-room safe

Standard Apartment

  • 248 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Zaki Hotel Apartment

3.5-star Sur apartments with kitchens
A restaurant, a coffee shop/cafe, and concierge services are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment has 2 bedrooms and offers free WiFi and room service. Comforts include premium bedding and a down comforter, and guests will also find conveniences like a dining area and a kitchen.
Zaki Hotel Apartment offers 30 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include day beds. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with satellite channels. Accommodations at this 3.5-star aparthotel have kitchens with separate dining areas, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Microwaves, refrigerators, and irons/ironing boards can be requested. Housekeeping is provided daily.

The aparthotel offers a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This business-friendly aparthotel also offers multilingual staff, tour/ticket assistance, and concierge services. Complimentary covered self parking is available on site.

Zaki Hotel Apartment is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Zaki Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Restaurants on site

  • Zaki Restaurant

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: OMR 3 per person
  • A coffee shop/cafe
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • 2 bedrooms
  • Day bed
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: OMR 5 per day

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Window screens

Entertainment

  • 32-inch flat-screen TV with satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free weekday newspapers
  • Iron/ironing board on request
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Phone
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 3 floors
  • 30 units
  • Banquet hall
  • Built in 2016
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for OMR 5.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately OMR 3 per person
  • Rollaway bed fee: OMR 5.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

Zaki Hotel Apartment Sur
Zaki Apartment Sur
Zaki Apartment
Zaki Hotel Apartment Oman/Sur
Zaki Hotel Apartment Sur
Zaki Hotel Apartment Aparthotel
Zaki Hotel Apartment Aparthotel Sur

Zaki Hotel Apartment Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 18 out of 44 reviews
Rating 8 - Good. 17 out of 44 reviews
Rating 6 - Okay. 6 out of 44 reviews
Rating 4 - Poor. 3 out of 44 reviews
Rating 2 - Terrible. 0 out of 44 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Yuliya

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Tony, London

Disliked: Amenities
no towels, basic. But the restaurant was good.
Stayed 1 night in Sep 2025

10/10 Excellent

Miroslav

Traveled with family
Liked: Cleanliness, room comfort

Zaki Hotel Sur

I believe that the hotel meets its 2-star category
Stayed 2 nights in Jan 2025

6/10 Okay

Martin

Traveled with family
Decent accommodation in Sur. It’s a mixed bag—some parts of the hotel are very nice and modern, while others, including our room, are outdated. We stayed in a whole apartment, which was very spacious—far more than we needed for an overnight stay. The staff was nice and helpful, and while the breakfast was somewhat limited, it was good enough to start the day.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Room comfort
It's at a convenient location. Initial room allotted had a bad smell and cockroaches running around. We complained and they changed to a good room promptly. Room was nice and spacious and very clean even though the corridors weren't that great.
Stayed 1 night in Dec 2024

10/10 Excellent

Sonia

Liked: Cleanliness, room comfort

Clean, big rooms, great location

Great location, big rooms and clean Overall terrific. You can hear road noise though.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The quality of the finishing of the property is average. The furniture is quite basic.
Stayed 1 night in Dec 2018

10/10 Excellent

Sarah , Muscat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, clean hotel. Ideal for families

Stayed for 2 nights whilst vsisitng Wadi Shab. Rates were very reasonable, room were a good size and there is a lovely coffee shop downstairs. Would highly recommend if you are in the area.
Stayed 2 nights in Apr 2018

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved my stay here. Clean as a whistle

Great place to stay with family as well as alone. If cooking in room needed to ask for stuff but was provided immediately. Excellent house keeping service even late at night. Good breakfast. The attached restaurant food was excellent and very busy. Reception staff were cooperative. Will surely recommend to friends and family.
Stayed 2 nights in Nov 2017

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Not impressed

Upon arriving at the hotel (at 5pm by the way) my room was NOT ready but luckily for management I did not need the room urgently. I was woken up at 7 IN THE MORNING by eardrum-shattering drilling going on right next door but it felt as if they were drilling my skull. The breakfast was not impressive in the slightest. The "buffet" had at most 5 items with no variety whatsoever and the staff was virtually nonexistent.
Stayed 2 nights in Sep 2017

10/10 Excellent

Wouter

Liked: Cleanliness, room comfort

Great location in Sur with good value

Great spot with big room good water pressure and breakfast. Rightnon the main intersection of Sur. Also gas station next door was convenient. Check in andnout was smooth
Stayed 2 nights in Jan 2025

8/10 Good

tomas

Traveled with group
Liked: Cleanliness, room comfort

Sur oman

El alojamiento genial. Superó mis expectativas. La habitación enorme,muy cómoda y el baño tambiem enorme. Facil de llegar. Caminando al mercado en 10 minutos Restaurante al lado bastante buena la comida y la atencion.
Stayed 1 night in Jan 2025

10/10 Excellent

Dennis, Niedersachsen - Braunschw

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nettes und hilfreiches Personal, Nähe zum Strand und gute Lage Nähe der Altstadt.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lisbeth

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Maher

Traveled with family
Disliked: Room comfort

:(((

We had a pleasant stay at the hotel, but the amenities were very basic. The decor is stuck in the 1970s, and the TVs don’t work. The breakfast was very poor in quality. However, the location is convenient for visiting Sur and the surrounding areas, and the staff is friendly and attentive. Overall, the hotel deserves a maximum of 1 star.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mikael, PARIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

8/10 Good

Alberto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Camera grande. Servizio cortese ma niente di più del servizio reception. Posizione buona. Ristorante annesso alla struttura non proprio buono.
Stayed 2 nights in Dec 2018

10/10 Excellent

Viktoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gutes Hotel in Innenstadt

Sehr gutes Hotel in der Innenstadt. Das Apartment war sehr geräumig, auch die Ausstattung inkusive Einmalzahnbürstel. Klimaanlage hat auch einwandfrei funktioniert, die Küche ist gut ausgestattet, hat jedoch keinen Herd.
Stayed 1 night in Nov 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service

Clean hotel, friendly staff

Clean hotel, friendly staff
Stayed 1 night in Nov 2018

8/10 Good

patrice

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buona soluzione

Buona soluzione a sur,monolocale quasi nuovo e confortevole,colazione discreta Vicino a ristorante e caffe bakery
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Sur

Friendly staff and great restaurant
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveler

Liked: Staff & service

nettes Apartment in Ser

alles war sehr angenehm, schöne Lobby und nette Apartments. 2 Nachteile: Wohnzimer sehr nuechtern und vor allem kein Tageslicht; die Betten sehr bequem aber SEHR schmal.
Stayed 1 night in Jan 2018