We stayed at the Al Waha hotel in one of the 3 hotels in the Shangrila Resort. The Al Waha did not match the worldwide Shangrila expected standards in luxury and comfort. it looked like a busy touristy hotel. Even the entrance was not as grand as the other 2 hotels in the complex. It looked like a poor relative. If I knew that there was such vast difference between the standards of the 3 hotels I would not have booked it.
We ended up using the restaurants and facilities of the other 2 hotels.
Traveller from London
Located by the bay of Al Jissah, this Muscat resort village consists of three luxury hotels set in 124-acre grounds against a …More
We are very dissapointed with our stay, it was unplesant as we had to fight it out through out our stay to get the 5 star service!!!!!
We had upgraded a room with half-board & when we came in the evening we were surprised that there was no buffet & we had to adjust with ordering food. Next evening they offered us set menu & we had to fight it out to orderining from thier dinner menu. First morning we were offered buffet breakfast & from next day were told that breakfast was to order. We were uncomfertable to keep ordering, also we were told some items were not to be ordered.
And now, after we were back from the pool we were again surprised that there was no hot water. We are here with a infant & this is truely unexpectable. I was suprised that the hotel of 5 star status has no back-up. It was funny that we had to get water in a vessel & hot water in a gallon & adjust with warming water in a kettle & have shower.
The last day after our complaint went to the manager they did treat us to some special dinner.
I have to say the employees there are quiet good.
Traveller from Doha, Qatar
This Mirbat resort is on the beach, 5.9 mi (9.5 km) from Tomb of Mohammed Bin Ali, and within 32 mi (52 km) of Sumhuram …More
Cost of wifi, when available, was extortionate, as were any extras such as laundry services and alcoholic beverages.
Quite a bit of walking is involved getting between facilities. Definitely need a car as it's about 20 minute drive from Salalah and absolutely nothing else around.
Overall, I enjoyed my stay probably because I went 'off location' each day after breakfast - returning late afternoon for time on beach before buffet- style dinner which was reasonably priced. All food was excellent with good selections from differing cuisines.
Traveller from scotland
This Salalah hotel is on the beach, 7.7 mi (12.4 km) from Taqah Castle, and within 16 mi (25 km) of Land of Frankincense …More
We spent two nights at Atana Khasab, and whilst it is in a fabulous location, you are completely reliant on the hotel shuttle service to get anywhere as it is too far to walk to town and there are no taxis in Khasab. However, the shuttle was available whenever we needed it so it didn't prove to be a big problem for us.
The town itself doesn't have a huge amount to offer tourist wise, although Khasab Castle (fort) is well worth a visit. As Khasab is located in a simply stunning environment - you have to do a dhow trip into the fjord and go snorkelling and take a drive up into the mountains!
This family-friendly Khasab hotel is located near the airport, within 2 mi (3 km) of Khasab Beach and Al Halla Park. Public …More