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The property was beautiful, the atmosphere was outstanding, employees were friendly as well as helpful. Some of the complimentary items in the shower where out and not able to be used and there was no way to clean the floors when returning from the beach. I advise you bring a small broom and dustpan just for your own comfort. Also lazy river was closed without warning ⚠️ which was something the kids and adults looked forward to.

Loved the hotel

I wish that on the website it mentioned that the Ellie side is family, while the Double Tree side is the adult side. It would have made my stay a bit better.

Beautiful place , great location

Loved the resort- highly recommend a check-in a better overview of all amenities available. Would’ve appreciated booking the spa we booked online through Expedia so we did not know this was an option. We absolutely loved the restaurant waiter but it was unfortunate He was the only one staffed for the restaurant and the bar. He made the experience very memorable and had the best hospitality. The food was great, but I think you would have a better turnout if there was more staff support.

I like this location as I’ve stayed here before. Bathrooms were pretty nasty with trash and hair everywhere. Not sure they mopped or cleaned the toilets before we checked in. There was also hair in the fridge? No dish soap or paper towels which was a little disappointing considering it has a full kitchen with dishwasher. Rooms could definitely use some new carpet as they were gross with stains everywhere. Living room chair was cut with big hole. Beds were fairly comfortable. Nice view of waterway and golf course.

Furniture needs to be updated the chair in the room looked so filthy I had to turn it towards the wall to refrain from looking at it. The view was between two buildings which. I take full responsibility of you get what you pay for but I could’ve paid an extra hundred and been fine. No harm to the business just myself not to book there again.

This property is very family friendly. There were activities planned all throughout the day everyday for the kids. We didn’t have to leave the resort for anything. They had an indoor waterpark (including lazy river) and jacuzzis in the inside as well as an outdoor pool, jacuzzi, and easy access to walk straight on the beach. A restaurant is attached that serves buffet, lunch, and dinner as well as drinks. Parking is across the street in a garage with easy access. All of the staff was great, made everything a smooth and easy transition/process. Great family-friendly resort especially if you are traveling with kids. My kids enjoyed the pool, waterpark, extra activities, and the glow party. Highly recommend especially if you are traveling with kids.