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Staff was very polite and pleasant.

This place is a dump with good service and okay food. When I come back I will likely stay somewhere else as there is a parkade across the street that can be parked at to access Cleveland Clinic

Hotel was very nice. Quiet and clean. The AC worked well in the room. The hotel location was great to go to Progressive Field. Also there are lots of restaurants near the hotel. If you buy the breakfast voucher, know the food was good but they were understaffed so be patient.

This area is nothing like the pictures, just was not what we were expecting.

We would absolutely stay here again. It was a great location close to great restaurant options and pretty views of the downtown and water. In the reviews I read the biggest complaint was the noise level. You could clear as day hear any conversations of other rooms if you were in the hallway. Once inside our rooms it wasn’t as bad but we are pretty easy sleepers and other guests were very respectful.

The room was very clean, but not that big, we had a room with 2 queens and it was a little tight with three adults. Staff were incredibly helpful and friendly and breakfast had a nice selection.

Room was clean. I asked for extra pillows; they didn’t have any. The refrigerator was so load we unplugged it ao we could sleep