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Stone Mountain Vacation Packages

First of all, Incidentals fee+"destination fee", Both of which are " To cover expenses incurred during your stay". the "$60" mandated Valet parking whether you have a vehicle or not/ (which is supposed to be rolled into the incidentals?)" I didn't come up with it. Don't tell me it doesn't exactly make sense or provide a clear picture of the final charges. I have no idea what I will have paid by the end of it all. I asked for early check in and I may have had to forgo getting my incidentals back at all. (early check in was 1pm). Also the card I used for incidentals was charged and the daytime staff raised no issues with anything. Later that night after going out to work and eat I returned to my room with bags and food in tow. I pull out my key card to open the door and what do you know? It isn't working. Not a big deal I though, (this happens a lot with the mag strip key cards). When I got downstairs, there are two ladies working and a concierge and a security guard sitting with the concierge. I stood there while I left all my things outside my door upstairs thinking it would only be a second. THEY WERE SO RUDE. DIDN'T ACKNOWLEDGE ME OR EVEN LOOK UP. After a while of no progress and two staff members not being able to check in the person in front of me, I kindly asked if I could interrupt just to get my key rekeyed. They asked me for my id, the card itself (not lossed) and then my credit card. All of which I provided. Charged me, and there is more but I'm out of...

Worth the money.

Hotel was nice, food was good. Only issue was pool was not heated as stated. That was my main reason for booking