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Sterling Vacation Packages

Refused entry of a booked room after a very long drive.

No soap in shower. , not enough towels but excellent sleeping nice refrigerator and micro wave

Staff were extremely helpful.

The views were excellent the room was great. Close to the casinos.

The Hispanic front desk attendant was rude and unprofessional! She has an attitude like she hates her job

Staff was very friendly and attentive. Room was clean. The pools were enjoyed but could use some a little TLC appearance wise. The free shuttle was clutch. Will stay here again.

The gal at the desk for check-in was fabulous. Very helpful with information about the property and she suggested a wonderful place for lunch. The one-bedroom unit we had was fine, but it is pretty dark -- not much natural light is able to get into the room and the view from our unit wasn't very good. The carpet in the bedroom had some stains on it. We found the bedding and towels to be high quality and the bed was superb. The biggest disappointment was the pool. We looked at the pool on the day we arrived and saw that there are NO lounge chairs available. All of the chairs are for sitting only, none for lying down. We are avid pool people and didn't go to the pool once. The location of the property was great -- within walking distance to Main Street and the many shops and restaurants. An added plus for our 5-day stay was the Art Fair. I left a suggestion with the front desk manager on our 4th day and suggested that two pulls be added to the ceiling light and fan in the bedroom. I had to stand on the bed frame to reach the pulls. We went down Saturday morning at 7:40 to check out and there was no desk clerk. He came in while I was waiting and said he was "running late." We love Breckenridge and look forward to our next visit.