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Windward Passage Hotel

3.5 star property

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Front of property - evening/night
Courtyard
Interior entrance
Superior Room, 1 King Bed, Ocean View | In-room safe, individually decorated, individually furnished

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • Gym
$235
includes taxes & fees
Oct 18 - Oct 19

Explore the area

View in a map
Veterans Drive Charlotte Amali, Po Box 640, St. Thomas, St. Thomas, 804
  • Place, Blackbeard's Castle
    ‪14 min walk‬
  • Place, Yacht Haven Grande Marina
    ‪2 min drive‬
  • Place, Magens Bay Beach
    ‪6 min drive‬
  • Airport, St. Thomas (STT-Cyril E. King)
    ‪7 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Ocean View

In-room safe, individually decorated, individually furnished

Superior Room, 1 King Bed, Ocean View

8.0 out of 10
Very good
(41 reviews)
  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds

7.2 out of 10
Good
(130 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed

7.8 out of 10
Good
(117 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Ocean View

In-room safe, individually decorated, individually furnished

Superior Room, 2 Double Beds, Ocean View

7.4 out of 10
Good
(24 reviews)
  • 323 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About this property

Windward Passage Hotel

3.5-star St. Thomas hotel close to Magens Bay Beach
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and concierge services.
Windward Passage Hotel offers 151 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with satellite channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Windward Passage Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 2 meeting rooms. This St. Thomas hotel also offers a terrace, multilingual staff, and a garden. Onsite self parking is complimentary.

Windward Passage Hotel is a smoke-free property.

Windward Passage Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Windward Hotel
Windward Passage Hotel
Windward Passage Hotel St. Thomas
Windward Passage St. Thomas
Charlotte Amalie Holiday Inn
Holiday Inn Charlotte Amalie
Windward Passage Hotel St. Thomas, U.S. Virgin Islands
Windward Passage
Windward Passage Hotel Hotel
Windward Passage Hotel St. Thomas
Windward Passage Hotel Hotel St. Thomas

Windward Passage Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 405 out of 1364 reviews
Rating 8 - Good. 338 out of 1364 reviews
Rating 6 - Okay. 284 out of 1364 reviews
Rating 4 - Poor. 169 out of 1364 reviews
Rating 2 - Terrible. 168 out of 1364 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, property conditions & facilities
I liked the location to shopping and dinning. I didn't like is staff not giving out information about shuttle to the beaches and airports. They didn't inform us about any of that at check-in. An also the restaurant hours aren't available during the week alot. An also they dont tell you about breakfast. But overall it was a great stay.
Stayed 4 nights in Jun 2025

10/10 Excellent

Daniella

Stayed 1 night in Jun 2025

8/10 Good

Carl

Stayed 1 night in Jul 2025

10/10 Excellent

Luke, Christiansted

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Jul 2025

6/10 Okay

Jose, Miami

Disliked: Cleanliness, property conditions & facilities
Not good for the price
Stayed 1 night in Jul 2025

2/10 Terrible

Aryam

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The worst hotel experience I've ever had. From the moment we arrived, we were greeted at the door, saying we couldn't get in because the owner didn't want anyone else to stay. They told us the hotel had a problem, but they didn't explain what the problem was, and there were other guests staying. The treatment was terrible.
Stayed 3 nights in Jul 2025

4/10 Poor

Todd, San Ramon

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient if you need a quick one night stay. Some staff are not the friendliest. Water pressure for hot water was a trickle. Had to use a plastic cup to get wet to soap up and rinse. Hair dryers must be in one room out of the entire hotel (maybe a communal?), as we booked two rooms and neither had one, despite being advertised to be an amenity. When trying to call the front desk to make any inquiries, no one answers. If you stay here, the bed is comfortable, and clean, and they have a good AC; but don’t expect much more. It looks like it was really nice in its hey day - now, it could use a make-over.
Stayed 1 night in Jul 2025

2/10 Terrible

Fresha

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Title: Extremely Disappointed – This Hotel Needs Serious Upgrades My recent stay at Windward Passage Hotel was absolutely horrible. Upon arrival, check-in took about 40 minutes—far too long, especially after traveling. The hotel is visibly old and in desperate need of renovations. To make matters worse, the surrounding area has a strong, unpleasant odor. When we got to our room, I conducted my usual water test (which I do when traveling). I placed one of the hotel’s white towels in the sink and tub, let the water run for 3 minutes, and to my disgust, the towel turned gold—clear evidence of dirty, rusted pipes. We immediately reported this to guest services. They switched our room, but the problem persisted in the new room as well. Again, the towels turned gold from the water. It was so disturbing that I was afraid to even take a shower. The pool was practically deserted—only two people were using it the entire weekend, which felt like a red flag. The included breakfast was a major letdown. Not only was the food cold, but pork was the only meat option. For a hotel hosting diverse guests, this is incredibly inconsiderate. Also, flies were buzzing around the food. I highly suggest investing in a bug zapper or taking steps to eliminate them before serving meals. This hotel seriously needs a full upgrade—plumbing, cleanliness, food service, and customer care. We only stayed here because it was recommended by a friend for her wedding in St. Thomas, but I will never stay here ag
Stayed 2 nights in Jun 2025

8/10 Good

Sherkhoya

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The receiptionist (the older lady) and the server (food handler the young lady) need to work more on customer service. Overall the hotel is of convenience.
Stayed 1 night in Jul 2025

10/10 Excellent

Debra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Tavia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No customer service
Stayed 1 night in Jul 2025

10/10 Excellent

Lanetria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Windward passage for the Win!

During a hectic St John carnival rush Windward Passage did not disappoint. I will be back again!
Stayed 3 nights in Jul 2025

8/10 Good

Monalisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This motel is looks really nice. The pool area is nice. The room needs a little TLC, and a microwave. The bathroom door needs fixing. But overall, its a nice hotel. Its close to the supermarket, restaurants and the airport.
Stayed 3 nights in Jul 2025

8/10 Good

Edith

Liked: Cleanliness
Convenient location.
Stayed 2 nights in May 2025

6/10 Okay

Skyletta

Stayed 4 nights in Jul 2025

10/10 Excellent

Binu

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was an excellent experince at Windward. The front desk staff was super awesome and excellent. This propery deserves a 10star
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Stayed 1 night in Jul 2025

8/10 Good

Akita

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice and clean
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient.

Perfect spot to stay during carnival.
Stayed 1 night in Jun 2025

6/10 Okay

Xzorion

Disliked: Property conditions & facilities
I feel like when they were newer they were nicer but u can definitely see the aging on the build and the room and my balcony door got stuck and wouldn’t close I had to call for maintenance
Stayed 1 night in Jun 2025

10/10 Excellent

Nikki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay! Right by the harbor and within walking distance to many shops and restaurants.
Stayed 1 night in Jun 2025

10/10 Excellent

Zeidan

We enjoyed our stay at the Windward. The staff were wonderful and welcoming, the room was perfect. However the breakfast definitely needs some work.
Stayed 2 nights in Jul 2025

2/10 Terrible

Austin

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The water was brown.
Stayed 3 nights in Mar 2025

8/10 Good

Matt

Traveled with family and small children
Liked: Amenities
Friendly staff
Stayed 3 nights in Jul 2025

6/10 Okay

Ron

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025