Emerald Beach Resort

3.5 star property

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Photo gallery for Emerald Beach Resort

Relax on the beach with palm trees and a tranquil marina view.
Relax by the tranquil pool surrounded by lush vegetation and a striking wall, with lounge chairs offering a view of the serene waters and natural surroundings.
Relax in a spacious interior with a high ceiling, a communal seating area, and a dining space.
Enjoy a refreshing drink at our waterfront bar, where you can sit at the counter or on a shaded stool and take in the view of the calm water.
Enjoy stunning ocean views from the comfort of your balcony.

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Pet friendly

Explore the area

Map
8070 Lindbergh Bay, St. Thomas, St. Thomas, 802
  • Lindbergh Bay
    ‪1 min drive‬
  • University of Virgin Islands
    ‪2 min drive‬
  • Magens Bay Beach
    ‪9 min drive‬
  • St. Thomas (STT-Cyril E. King)
    ‪12 min walk‬

Room options

Beachfront Premium Double Bed Room

8.0 out of 10
Very good
(89 reviews)
  • 325 sq ft
  • Beach view
  • Sleeps 4
  • 2 Double Beds

Beachfront Premium King Room

8.2 out of 10
Very good
(108 reviews)
  • 325 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

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About this property

Emerald Beach Resort

3.5-star St. Thomas hotel with 2 restaurants
At Emerald Beach Resort, spend the day on the beach where you can enjoy snorkeling. Then return for a meal at one of the hotel's 2 restaurants.
Emerald Beach Resort offers 90 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Emerald Beach Resort features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This beach hotel also offers a vending machine, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Emerald Beach Resort is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Caribbean Fusion - This beachfront restaurant specializes in Caribbean cuisine. Happy hour is offered.
Emerald Beach Bar - This beachfront bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Emerald Cafe - Overlooking the ocean and pool, this café specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 12 to 30 for adults and USD 12 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A beach bar

Restaurants on site

  • Caribbean Fusion
  • Emerald Beach Bar
  • Emerald Cafe

Things to do

  • 24-hour gym
  • Outdoor pool
  • Snorkeling
  • Surfing/bodyboarding

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
All guests are required to present a valid government-issued ID card at check-in.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 for adults, and USD 12 to 30 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Best Western Emerald
Best Western Emerald Beach
Best Western Emerald Beach Resort
Best Western Plus Emerald Beach
Best Western Plus Emerald Beach Resort
Best Western Plus Emerald Beach St. Thomas
Emerald Beach Best Western
Emerald Beach Resort St. Thomas
Emerald Beach Resort
Emerald Beach St. Thomas
Best Western Emerald Beach Hotel Charlotte Amalie
Emerald Beach
St. Thomas Best Western
Emerald Beach Resort St. Thomas, U.S. Virgin Islands
Best Western St Thomas
Emerald Beach Resort Hotel
Emerald Beach Resort St. Thomas
Emerald Beach Resort Hotel St. Thomas

Emerald Beach Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 403 out of 1032 reviews
Rating 8 - Good. 250 out of 1032 reviews
Rating 6 - Okay. 190 out of 1032 reviews
Rating 4 - Poor. 98 out of 1032 reviews
Rating 2 - Terrible. 91 out of 1032 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Elizabeth

Traveled with partner
Disliked: Staff & service, amenities
The rooms are clean. Staff is not friendly. No towels on the first day. It was a good time overall. Staff is dry and unfriendly.
Stayed 4 nights in Apr 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

Donna

Traveled with family and small children
Liked: Cleanliness
Loved all the views hated the traffic
Stayed 5 nights in Mar 2025

10/10 Excellent

Keyona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heaven on earth this place is beautiful. I can’t wait to go back
Stayed 1 night in Mar 2025

8/10 Good

Irvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Firlian L

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was afraid to use this location as I thought it was far from the main attractions. However, staying at Emerald Beach Resort was the perfect location to navigate and go around the island. And it was a beach front property. To be as close to the airport is a real advantage as you can better rest before your departure.
Stayed 3 nights in Mar 2025

4/10 Poor

Dieter

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I had no choice about paying an additional "resort Fee"...for what? I had to pay for my drinks at the bar, and my breakfast at the restaurant...(could not charge to room). Otherwise not bad for one night.
Stayed 1 night in Apr 2025

8/10 Good

Geoff

Stayed 1 night in Mar 2025

6/10 Okay

Boguslawa K

Liked: Cleanliness
Stayed 3 nights in Mar 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to airport. Nice beach.
Stayed 1 night in Apr 2025

6/10 Okay

Billy

Traveled with partner
Liked: Cleanliness

8/10 Good

Lauren, Norwood

Traveled with partner
We were so grateful to have been told upon arrival that our room was ready, despite being a few hours before the indicated check-in time. Lisa at the front desk made it clear that a phone call in advance to make them aware of our estimated time of arrival was helpful and she was quick to get us settled in and to direct us toward the pool and beach. The daytime beach-bartender wasn’t necessarily the friendliest, but she made up for it with a strong cocktail that made us take our time before ordering another, so we couldn’t really complain! The scarcity of beach/pool towels was a disappointment, since we ended up being forced to use bath towels and in both capacities, but after a picture perfect week in St. Thomas and St. John, it’s safe to say we weren’t too put out. The rooms and property are a bit run down and seemingly not maintenanced particularly well, but the landscaping, beach, clear water, comfy lounge chairs, palapas and a lovely view truly make up for it. Great option for a short stay with close proximity to the airport and downtown.
Stayed 1 night in Apr 2025

8/10 Good

James

Stayed 2 nights in Apr 2025

8/10 Good

Inez

Traveled with family
Liked: Amenities
Good food next to the beach!
Stayed 1 night in Mar 2025

10/10 Excellent

Ellen Denise

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the resort had a beach. It was great hearing the waves crashing at night. Its close to the airport but it seemed like a private oasis. The staff was so friendly and always helpful when we had questions.
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Spend your money on a better hotel

We had 2queen beds, one was passable on comfort and the other horrible. Blankets had substantial wear, tears, in them; no place to hang wet towels or store clothes in drawers. The local jet ski rental companies were a nuisance. The hotel is in need of repairs/upgrading. Surrounding neighborhoods not great. Will not stay here again. Now the plus was it was right on the beach,had a pool/restaurant which was ok; a coffee cafe/kiosk. People were all very helpful and friendly at the hotel. The room was spacious but needed to trade some of the furnishings for a dresser.
Bar/restaurant view
Our first floor toom
Our balcony/lounge chairs on beach provided
Stayed 7 nights in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 5 nights in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Location On the beach.
Stayed 1 night in Mar 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had wonderful time. staff is friendly and helpful. is it a five star hotel no. but it was clean and was only in the room to sleep. bed was comfortable. the water pressure for the shower was good but the water temp went from hot to warm on its own. it wasn’t a big deal. food was good at the restaurant. would definitely stay there again.
Stayed 3 nights in Mar 2025

6/10 Okay

BRYANT

Disliked: Cleanliness, amenities, property conditions & facilities
No towels in room. Air conditioning wasn't working. Pictiure of room on website said besch right outside room(not the case)
Stayed 1 night in Mar 2025

10/10 Excellent

Scott, Allentown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful!
Stayed 3 nights in Mar 2025

6/10 Okay

angela

Traveled with partner
Disliked: Staff & service, property conditions & facilities
We checked in with Esther who appeared to be new. I have no idea why it took over 10 min. She gave me the room key and I had to ask where it was and how to get there. She told me ‘building 2’ and I was like where is bldg 2? There are no elevators so it was TOUGH carrying our luggage to the 3rd floor. There wasnt porter service. We finally checked in and went to the beach. Waited 15 min trying to get a drink at beach bar and gave up. What really drives my less than great review is that I had to ask numerous ppl if there were pool towels. We ended up getting the answer from a guest on the beach. So I went to the front desk to get one and they said they were out!! We ended up swimming and sitting on the beach without towels. Lots of marijuana use by ppl walking around. While this an OK hotel, I didnt think it was worth what we paid comparing it to other places we’ve stayed on the island.
Stayed 1 night in Mar 2025

8/10 Good

Teresa

Stayed 4 nights in Mar 2025

4/10 Poor

Jennifer

Traveled with family and small children
Liked: Amenities
The restaurant service was extremely slow and our takeout order was missing several items. The pool area is in need of updating and there was a lot of trash on the beach. We also noticed ants in our rooms. Staff was a bit rude when we were asking about an airport shuttle, told us to walk to them across the street even with a ton of bags and two small children. Would not stay again.
Stayed 1 night in Mar 2025

8/10 Good

Morgan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were all friendly and helpful. The property is older but the beach front absolutely is bar none. We would come back to stay here in a heartbeat!
Stayed 4 nights in Mar 2025