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Emerald Beach Resort

3.5 star property

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Photo gallery for Emerald Beach Resort

On the beach, beach umbrellas, snorkeling, beach bar
Exterior
2 restaurants, breakfast, lunch, dinner served; Caribbean cuisine
2 restaurants, breakfast, lunch, dinner served; Caribbean cuisine
On the beach, beach umbrellas, snorkeling, beach bar

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Pet friendly
  • Housekeeping

Explore the area

Map
8070 Lindbergh Bay, St. Thomas, St. Thomas, 802
  • Lindbergh Bay
    ‪2 min walk‬
  • University of Virgin Islands
    ‪18 min walk‬
  • Magens Bay Beach
    ‪8 min drive‬
  • St. Thomas (STT-Cyril E. King)
    ‪10 min walk‬

Room options

View all photos for Beachfront Premium Double Bed Room

Beachfront Premium Double Bed Room | In-room safe, individually decorated, desk, blackout drapes

Beachfront Premium Double Bed Room

  • Beach view
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Beachfront Premium King Room

Beachfront Premium King Room | In-room safe, individually decorated, desk, blackout drapes

Beachfront Premium King Room

  • Beach view
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Emerald Beach Resort

3.5-star St. Thomas hotel with 2 restaurants
At Emerald Beach Resort, spend the day on the beach where you can enjoy snorkeling. Then return for a meal at one of the hotel's 2 restaurants.
Emerald Beach Resort offers 90 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Emerald Beach Resort features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This beach hotel also offers a vending machine, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Emerald Beach Resort is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Caribbean Fusion - This beachfront restaurant specializes in Caribbean cuisine. Happy hour is offered.
Emerald Beach Bar - This beachfront bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Emerald Cafe - Overlooking the ocean and pool, this café specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 12 to 30 for adults and USD 12 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A beach bar

Restaurants on site

  • Caribbean Fusion
  • Emerald Beach Bar
  • Emerald Cafe

Things to do

  • 24-hour gym
  • Outdoor pool
  • Snorkeling
  • Surfing/bodyboarding

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
All guests are required to present a valid government-issued ID card at check-in.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 for adults, and USD 12 to 30 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Best Western Emerald
Best Western Emerald Beach
Best Western Emerald Beach Resort
Best Western Plus Emerald Beach
Best Western Plus Emerald Beach Resort
Best Western Plus Emerald Beach St. Thomas
Emerald Beach Best Western
Emerald Beach Resort St. Thomas
Emerald Beach Resort
Emerald Beach St. Thomas
Best Western Emerald Beach Hotel Charlotte Amalie
Emerald Beach
St. Thomas Best Western
Emerald Beach Resort St. Thomas, U.S. Virgin Islands
Best Western St Thomas
Emerald Beach Resort Hotel
Emerald Beach Resort St. Thomas
Emerald Beach Resort Hotel St. Thomas

Emerald Beach Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 372 out of 1005 reviews
Rating 8 - Good. 253 out of 1005 reviews
Rating 6 - Okay. 182 out of 1005 reviews
Rating 4 - Poor. 106 out of 1005 reviews
Rating 2 - Terrible. 92 out of 1005 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love this place

We are returning after staying here a few years ago. The rooms have great beach views and are clean and comfortable. The property is located close enough to the airport that we walked to it. We would definitely consider staying here again
Stayed 1 night in Jan 2025

10/10 Excellent

Ronald Herbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was overall a great experience dining options kind of limited gotta keep beach access open between buildings makes it hard for Ada people
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place for a night.

Room was not available early as noted but it was pleasant to have lunch and then read by the pool. Room is very nice with a lovely ocean view. Very convenient to the airport. Good at restaurant was fair. We are only here one night. Don’t think it would be good longer.
Stayed 1 night in Jan 2025

10/10 Excellent

Sandra

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were all very friendly and helpful..rooms clean…overall a good experience
Stayed 2 nights in Jan 2025

8/10 Good

David, Hurst

Liked: Cleanliness, staff & service
Great location, excellent beach. Awesome staff!!! The rooms could use a refresh.
Stayed 1 night in Jan 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was understaffed so the few times we ate on the property took quite some time to get service.
Stayed 1 night in Jan 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the airport. Nice beach with vendors for food and rentals. Rooms were good, no issues with any aspect of the facilities.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sharon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time in the USVI, and we were so glad that we spent our first 2 day nights at the Emerald Beach Resort. The property, the staff and the food were exceptional.
Stayed 2 nights in Jan 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Debora

Stayed 4 nights in Jan 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleased!

The rooms were clean and very comfortable! They have a refrigerator but no microwave in the room. The only complaint we had about the room was the smell coming from the sink drain. Otherwise, very nice and right on a gorgeous beach.
Stayed 3 nights in Jan 2025

6/10 Okay

Jessie

Stayed 3 nights in Jan 2025

10/10 Excellent

Barbara

Stayed 4 nights in Jan 2025

4/10 Poor

Patrick

Stayed 1 night in Jan 2025

10/10 Excellent

Rosario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was great
Stayed 4 nights in Jan 2025

8/10 Good

Barbara

Liked: Staff & service
Loved Landscaping beautiful.Only dissapointed w: Hard,stiff pillows.Replace w: feather,all hotels have them.These square ones here, give stiff neck.STAFF I LOVED.Very accomodating! FOOD I rate: 2-3 stars.Burger excellent.Fish mahi portion Could be Alot more for the $.I love the beach chairs.Metal Bar seats Wicked uncomfortable-- buy some chair pads, VERY Tough sitting on, for any amount of time!.I appreciate the Soft mattress,and A/C ,
Stayed 1 night in Jan 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has Nice Views on the Beach. I had balcony room with beach view with Wonderful views, sunsets etc...Rooms was clean and spacious to my surprise. And the Eatery they have the food was good and drinks. Guys they have all the Sports channels in the room too! And Shaunice the Manager at front desk was Wonderful,she will take Great care of you on the property and as well assist on ventures off the property as well with great advice. I had a Great Bday week with Emerald Beach and will be back Soon..
Stayed 1 night in Jan 2025

10/10 Excellent

Kathleen

Stayed 2 nights in Jan 2025

6/10 Okay

Antoinette

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
The property sits on a semi private beach which is beautiful. The property itself is average. The property needs to be updated, however, the rooms are ok. Nothing great but they are roomy and clean for the most part. I love having a beach side balcony. Every unit does. When you walk in the lobby, the doors are manual & the lobby is dusty and full of webs in the ceiling. The dining area also have webs around their lighting and in the ceilings. The ice machine is rusted on the outside. The pool was great. The food was good but it is costly. Some of the staff were great but I think the majority of the workers we encountered were rude (hotel, stores and restaurants, even airport staff) which is not a good experience for visitors. For the price, I think it could be better.
Stayed 3 nights in Jan 2025

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of the city traffic
Stayed 2 nights in Jan 2025

8/10 Good

Rovena

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

6/10 Okay

Charles Patrick

Traveled with group
Disliked: Property conditions & facilities
The pool was always dirty, but the dining was perfect. Good food.
Stayed 7 nights in Jan 2025

6/10 Okay

Deborah L

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Pool was disgustingly green. Needed serious attention. Beach has great potential but had junk laying around. Bar staff girls were rude even though we tipped very well. All other staff were very polite and gracious. Not very much service to guests staying at tge hotel for what we paid.
Stayed 5 nights in Jan 2025

10/10 Excellent

Audrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very close to the airport and was enjoyable watching planes take off and land. The rooms were spacious and clean. The beach is right off the restaurant/bar. There are plenty of lounge chairs and water sports right there. We rented a car but taxi service was right there when needed. You are 10 minutes from downtown with many shops and restaurants. I would stay at this hotel again.
Stayed 5 nights in Jan 2025