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Emerald Beach Resort

3.5 star property

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On the beach, beach umbrellas, snorkeling, beach bar
2 restaurants, breakfast, lunch, dinner served; Caribbean cuisine
Exterior
Beach views, serves lunch, dinner, and happy hour
Outdoor pool, sun loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Pool
  • Pet friendly
  • Housekeeping
$264
includes taxes & fees
Aug 25 - Aug 26

Explore the area

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8070 Lindbergh Bay, St. Thomas, St. Thomas, 802
  • Lindbergh Bay
    ‪1 min drive‬
  • University of Virgin Islands
    ‪2 min drive‬
  • Magens Bay Beach
    ‪9 min drive‬
  • St. Thomas (STT-Cyril E. King)
    ‪12 min walk‬

Room options

View all photos for Beachfront Premium Double Bed Room

Beachfront Premium Double Bed Room | 1 bedroom, in-room safe, individually decorated, desk

Beachfront Premium Double Bed Room

8.0 out of 10
Very good
(94 reviews)
  • 325 sq ft
  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Beachfront Premium King Room

Beachfront Premium King Room | 1 bedroom, in-room safe, individually decorated, desk

Beachfront Premium King Room

8.0 out of 10
Very good
(113 reviews)
  • 325 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

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About this property

Emerald Beach Resort

3.5-star St. Thomas hotel with 2 restaurants
At Emerald Beach Resort, spend the day on the beach where you can enjoy snorkeling. Then return for a meal at one of the hotel's 2 restaurants.
Emerald Beach Resort offers 90 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Emerald Beach Resort features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This beach hotel also offers a vending machine, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Emerald Beach Resort is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Caribbean Fusion - This beachfront restaurant specializes in Caribbean cuisine. Happy hour is offered.
Emerald Beach Bar - This beachfront bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Emerald Cafe - Overlooking the ocean and pool, this café specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 12 to 30 for adults and USD 12 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A beach bar

Restaurants on site

  • Caribbean Fusion
  • Emerald Beach Bar
  • Emerald Cafe

Things to do

  • 24-hour gym
  • Outdoor pool
  • Snorkeling
  • Surfing/bodyboarding

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
All guests are required to present a valid government-issued ID card at check-in.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 for adults, and USD 12 to 30 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Best Western Emerald
Best Western Emerald Beach
Best Western Emerald Beach Resort
Best Western Plus Emerald Beach
Best Western Plus Emerald Beach Resort
Best Western Plus Emerald Beach St. Thomas
Emerald Beach Best Western
Emerald Beach Resort St. Thomas
Emerald Beach Resort
Emerald Beach St. Thomas
Best Western Emerald Beach Hotel Charlotte Amalie
Emerald Beach
St. Thomas Best Western
Emerald Beach Resort St. Thomas, U.S. Virgin Islands
Best Western St Thomas
Emerald Beach Resort Hotel
Emerald Beach Resort St. Thomas
Emerald Beach Resort Hotel St. Thomas

Emerald Beach Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 423 out of 1079 reviews
Rating 8 - Good. 274 out of 1079 reviews
Rating 6 - Okay. 189 out of 1079 reviews
Rating 4 - Poor. 101 out of 1079 reviews
Rating 2 - Terrible. 92 out of 1079 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Gladys Martinez

Liked: Cleanliness
The hotel was located on a beautiful beach in St. Thomas. The staff was professional and very friendly. I gave it a 5/6 for only a reason. Our bathroom floor was seeping water from under the tiles. Although, they tried fixing it, they weren't able to repair it. They offered us to change to another room. However, we loved the room which was on the ground floor with a beautiful view of the ocean. They did accommodate us with extra towels for the bathroom floor daily.
Stayed 7 nights in May 2025

8/10 Good

Russell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Monesha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I DIDN'T MAKE MY 2ND TRIP BUT MY FIRST TRIP EXPERIENCE COMING HERE WAS A VIBE AND I AM COMING BACK. THE FOOD WAS GOOD, THE POOL & BEACH IS ALL THERE THE ROOM WAS CLEAN JUST NEED TO HAVE MORE PRESSURE WITH THE HOT WATER BUT OVERALL I LOVE IT SEE YOU SOON
Stayed 2 nights in May 2025

4/10 Poor

Donald

Stayed 1 night in May 2025

10/10 Excellent

Samuel Joseph

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 4 nights in May 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it here!

All great - love the property, restaurant and views! Great walking beach! (except no Beach towels available for use at the pool/beach.)
Stayed 1 night in May 2025

6/10 Okay

christine

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Great location

We love Emerald for our shorter family trips - you can't beat the location and convenience! The venue itself has not been upgraded in years, so wear and tear on the property is becoming noticeable but service is good, and it works well for those who want to use it as a home base.
Stayed 3 nights in May 2025

2/10 Terrible

Thomas

Stayed 3 nights in May 2025

8/10 Good

Marcia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just overnight stay going to and leaving St.John VI. Hotel room very clean esp. the bathroom, nice large illuminated mirrors in bathroom. Nice balcony and almost right on the beach, beautiful. Lunch and dinner in Cafe at hotel and again at the beach and open air. Enjoyed my day there.
Stayed 1 night in May 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and the beach area is so welcoming and quiet!
Stayed 5 nights in May 2025

8/10 Good

Brittany Eckman

The property is amazingly beautiful! I love the view from the rooms. Food is expensive though and alcohol was weak.
Stayed 4 nights in May 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location right on the beach! If you can’t do stairs or carry your own luggage, consider that before booking. Food was average so check out all of the amazing restaurants on the island.
Stayed 3 nights in May 2025

6/10 Okay

Amber

Traveled with partner
Staff was friendly which was the best out of the entire stay. However they had no beach towels, no available beach chairs at which they kept locked up. Resort pool was dirty, as if they didn’t clean it out. Not a lot of excursions around, at least that the staff could recommend. Not many restaurants around to eat at. Not one of my best vacations but it was doable and we made the best of it.
Stayed 3 nights in May 2025

10/10 Excellent

laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 3 nights in May 2025

10/10 Excellent

Raiceon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 4 nights in Feb 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly food was great love the beach are! Taxis are expensive
Stayed 5 nights in May 2025

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is right on the beach! Beautiful view of the ocean!
Stayed 1 night in May 2025

6/10 Okay

Rosemary

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I rated this property as average because the attitude of the worker at the concession stand of Josie Special Events, Cafi, was so bad that it left a bad impression on everything else. If it had not been for this one worker, I would have rated Emerald Beach much higher. When ANYONE approached her to buy anything she looked annoyed and was barely civil. She overcharged us and instead of apologizing and correcting the mistake she said "So?", and quickly swiped the credit card so the transaction would go through and it would be up to me to dispute it. I will be contacting Emerald Resort with my complaint. If they choose to do nothing, I will post this incident on social media and ask my friends to repost on their social media. At least this way future guests will have some idea of what they are in for if they have to deal with her.
Stayed 5 nights in May 2025

2/10 Terrible

Cicely Elizabeth Joycelyn

Disliked: Cleanliness, staff & service
Staff very rude. Restaurant especially
Stayed 2 nights in May 2025

6/10 Okay

Rosalia

Traveled with partner
Disliked: Amenities, property conditions & facilities
Depending on the building you stay is the qualify of bedroom you get...no coffee maker...hoy water comes and goes
Stayed 6 nights in May 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Emerald Beach. The property is older, but everything worked and was clean. The service is a little slow in the restaurant and bar, but I thought the drinks and the food were good. The beach was clean, but it does get crowded when cruise ships are in Port. I enjoyed the ocean front balcony that I sat on each morning and evening with coffee and my drinks. I would definitely stay again, but I would make sure that my stay did not coincide with the cruise ships.
Stayed 4 nights in May 2025

6/10 Okay

Luis

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Limited dining hours. Poor condition on the last room on building 4
Stayed 1 night in May 2025

6/10 Okay

Roderick

Traveled with partner
Liked: Staff & service, amenities
All good
Stayed 3 nights in May 2025

6/10 Okay

Fanny P.

Traveled with family
Very nice beach front rooms.
Stayed 5 nights in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Noisy!

The shack renting jetskis etc. is right in front of building 1 and plays music at high volume all day long. Closing the doors does not do much to help with the noise.
Stayed 3 nights in May 2025