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Hotel Reine Victoria

4.0 star property

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Photo gallery for Hotel Reine Victoria

Lobby
Interior
Lobby
Land view from property
Cocktail bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking available
$355
includes taxes & fees
Dec 16 - Dec 17

Explore the area

View in a map
Via Rosatsch 18, St. Moritz, GR, 7500
  • Place, Signal Gondola
    ‪5 min walk‬
  • Place, Signalbahn
    ‪5 min walk‬
  • Place, Lake St. Moritz
    ‪16 min walk‬

Room options

View all photos for Family Room

Family Room | Minibar, in-room safe, free WiFi, bed sheets

Family Room

8.2 out of 10
Very good
(10 reviews)
  • 323 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, free WiFi, bed sheets

Superior Double Room

8.8 out of 10
Excellent
(15 reviews)
  • 237 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Economy Single Room

Economy Single Room | Minibar, in-room safe, free WiFi, bed sheets

Economy Single Room

9.0 out of 10
Wonderful
(4 reviews)
  • 161 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room

Minibar, in-room safe, free WiFi, bed sheets

Economy Double Room

9.2 out of 10
Wonderful
(19 reviews)
  • 215 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, free WiFi, bed sheets

Deluxe Double Room

  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room with Extra Bed

Minibar, in-room safe, free WiFi, bed sheets

Double Room with Extra Bed

  • 215 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Boutique Double Room Deluxe

Boutique Double Room Deluxe | View from room

Boutique Double Room Deluxe

10.0 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Boutique Double Room Economy

Boutique Double Room Economy | Minibar, in-room safe, free WiFi, bed sheets

Boutique Double Room Economy

9.6 out of 10
Exceptional
(5 reviews)
  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Boutique Double Room Superior

Minibar, in-room safe, free WiFi, bed sheets

Boutique Double Room Superior

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Family Room (Belle Etage)

Minibar, in-room safe, free WiFi, bed sheets

Family Room (Belle Etage)

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Deluxe Single Room

Deluxe Single Room | Minibar, in-room safe, free WiFi, bed sheets

Deluxe Single Room

  • 161 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Large Twin Bed

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About this property

Hotel Reine Victoria

4-star St. Moritz hotel close to Lake St. Moritz
Along with a bar/lounge, this smoke-free hotel has massage/treatment rooms and a meeting room. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, concierge services, and dry cleaning.
Hotel Reine Victoria offers 147 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials.
A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Victorian hotel also offers spa services, a terrace, and multilingual staff. Parking is available onsite for a surcharge.

Hotel Reine Victoria is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Vic's Bar - Onsite cocktail bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Onsite parking available only on request
  • Self parking on site (CHF 15 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge

Restaurants on site

  • Vic's Bar

Things to do

  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Snow sports gear

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • In the mountains
  • Terrace

Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • No elevator

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1875
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 1 2025 to April 30 2026 (dates subject to change):
  • Sauna
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20.00 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 100.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.45 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 15 per night
  • Pet fee: CHF 20.00 per pet, per day
  • Rollaway bed fee: CHF 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Reine Victoria
Reine Victoria Hotel
Reine Victoria Hotel St. Moritz
Reine Victoria St. Moritz
Victoria Reine
Hotel Reine Victoria St. Moritz
Hotel Reine Victoria
Hotel Reine Victoria Hotel
Hotel Reine Victoria St. Moritz
Hotel Reine Victoria Hotel St. Moritz

Hotel Reine Victoria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 282 out of 531 reviews
Rating 8 - Good. 171 out of 531 reviews
Rating 6 - Okay. 53 out of 531 reviews
Rating 4 - Poor. 15 out of 531 reviews
Rating 2 - Terrible. 10 out of 531 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Janette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room, tiny shower

Pretty hotel. Very roomy. Our only trouble was the tiny shower in the huge bathroom. We were not big people and it was very hard to shower! The staff was friendly and helpful. Breakfast was super nice!
Stayed 2 nights in Sep 2025

6/10 Okay

Alison

Liked: Staff & service
Disliked: Property conditions & facilities

Beautiful back in its day

Good location and close to buses into St Moritz. Hotel was probably beautiful back in the day but very dated now. Breakfast and staff really lovely
Stayed 1 night in Sep 2025

10/10 Excellent

Wladyslaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, professional staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Angie

Stayed 2 nights in Aug 2025

10/10 Excellent

Bela

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Jacky

Traveled with group
Liked: Staff & service
Faded grandeur - probably looks better with snow!
Stayed 1 night in Sep 2025

10/10 Excellent

Migdaly

Stayed 2 nights in Sep 2025

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!! Incredible hotel with all amenities.
Stayed 2 nights in Aug 2025

6/10 Okay

Atul

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It’s an older property with lot of character. There are some pro and cons. Let’s start with pros: Beautiful property with good public transportation link and about 10 min from main train station. Breakfast was good with lot of options. ( did not try their restaurant or bar) Staff is very polite. Other than bathroom, rooms were in good condition and comfortable. Cons: I booked a family room and the pictures on Expedia site shows large rooms and bathroom with tub shower and bidet. What got was a family room with 6x6 washroom ( no bidet, no tub and a shower enclosure of max 3.5 x 3.5 ft). Toilet had stain and when I went to reception to mention this, I was actually told that I was actually upgraded to a better room ( so what I got should be better than what the picture shows. Real hard to understand). Also there was supposed to be balcony with sitting space as per the pictures but what was there was a Julian balcony that too in dire need of painting. Will add pictures if Expedia allows.
Stayed 2 nights in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ilse

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel! And great service! .
Stayed 1 night in Aug 2025

10/10 Excellent

Norman

Stayed 1 night in Aug 2025

10/10 Excellent

Nikolay

Stayed 2 nights in Jul 2025

8/10 Good

Patrick

Stayed 1 night in Jul 2025

10/10 Excellent

Johanna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stat

Beautiful comfortable rooms with plenty of room as well as very comfortable bed!! Staff is very friendly and helpful as well as the morning breakfast has lots of options and delicious
Stayed 1 night in Jul 2025

8/10 Good

Abraham

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Victorian style hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful hotel and room was amazing. Large room and large bathroom. Massive magical bar area and great service, live music in bar area. 5 star rating and will stay there again
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The shuttle service fantastic so helpful! Magnificent decor. Room very comfortable. The concert was so lovely to see before we departed. Would recommend this beautiful place to our friends. I felt like a queen.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sudipta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and comfortable . Friendly employees and staff. I highly recommend it!
Stayed 2 nights in Jun 2025

8/10 Good

Walter

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Faded glory

Pleasant enough, but a little long in the tooth, as they say, and it was all groups so you couldn't eat dinner there as it was reserved solely for the large groups. The bar, however, is wonderful and has a great staff.
Stayed 1 night in Jun 2025

6/10 Okay

Ian

Traveled with family
Liked: Cleanliness, room comfort

St Moritz stay

The hotel is 150 years old apparently but has been somewhat renovated. There is no AC in the rooms but the doors and windows in our room opened. Breakfast buffet was comprehensive and catered for all tastes. Biggest complaint is the restaurant is not open to regular guests in the evening. Only tour groups can eat in there in the evening of which there seem to be many staying here. There are other partner hotels nearby whose restaurants are open, but it would have been nice to eat in the hotel after a long day and not need to go out. Bus stops located nearby and the bus service is excellent. Pick your time of year to visit carefully l as in early June not all things are open.
Stayed 2 nights in Jun 2025

8/10 Good

Kumar

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like a rich edwardian staying in this lovely old hotel. Big room, big bathroom, wide corridors and vast lounge. Great breakfast with sweet, attentive staff. Close to the lake. Shuttle to and from the railway station a godsend. Staying 2 days, we received a free gondola and transport pass. Switzerland is of course very expensive, but provided quality, efficiency and cleanliness everywhere we visited.
Stayed 2 nights in Jun 2025