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Spruce Siding Vacation Packages

The rooms were very outdated not a lot of plug-ins or USB ports. The AC was very weak and they had a standalone fan in there to help move air. It was very stuffy and muggy and didn’t smell the greatest. When showering the tub didn’t drain right away so there was always water in the bottom. Water always got out of the shower curtain, which made the floor quite wet. We had breakfast on the Saturday morning and after we paid and went back to the room and looked at the receipt we were charged $25.99 per adult for the breakfast buffet which we thought was quite steep. I did go down to the restaurant and ask why it was so much and it was punched in incorrectly and should’ve only been $16.99 and they did refund us for the difference. And when we went to check out they confirmed we had a $10 charge from the restaurant at which I disputed since we did not charge anything to our room. They said the charge was from the first night Friday at which I said we essentially checked in and went to bed, so there was no way we had charged anything to the room. I kept pushing that we did not do this. My husband even confirmed he didn’t charge anything. When the front staff looked into receipts from the charge It was actually a charge for a different room that the restaurant staff charged to our room instead of the correct room.

property is quite run down! in one of our rooms the tv was not working for 3 of the 6 days we were there! we called town about it and someone was suppose to look at it but never did! not acceptable! also stafff were slow to clean rooms and replenish towels etc!

The check in staff were helpful. But the man at the check out in the morning didn’t care at all. The beds were very old and when you sat on them you sunk into the mattresses. Was very uncomfortable. There were people playing in the hallways do handstands and acrobatics at 1 am. And the walks are very thin. You can hear your neighbours talking. When we woke up in the am all my family was itchy and red skinned. We told reception on check out all he said was too bad. We have rented here a few times and we will not be going back. Rent a hotel somewhere else. This one is not worth the money.

Clean room wonderful breakfast nice lounge area friendly and helpful staff