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Desolation Hotel

4.5 star property

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Courtyard
Grand Suite, Balcony | Terrace/patio
Grand Suite, Balcony | Frette Italian sheets, premium bedding, down comforters, in-room safe
Premium Townhome, 1 Bedroom, 2 Bathrooms | Terrace/patio
Grand Suite, Balcony | Living area | 43-inch Smart TV with digital channels, fireplace, Hulu

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
$593
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
933 Poplar St, South Lake Tahoe, CA, 96150
  • Place, Heavenly Gondola
    ‪5 min walk‬
  • Place, The Shops at Heavenly Village
    ‪5 min walk‬
  • Place, Lakeside Beach
    ‪7 min walk‬
  • Airport, Lake Tahoe, CA (TVL)
    ‪13 min drive‬

Room options

View all photos for Deluxe Studio, Balcony

Deluxe Studio, Balcony | Frette Italian sheets, premium bedding, down comforters, in-room safe

Deluxe Studio, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 365 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Studio, Mobility Accessible, Balcony

Deluxe Studio, Mobility Accessible, Balcony | Frette Italian sheets, premium bedding, down comforters, in-room safe

Deluxe Studio, Mobility Accessible, Balcony

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium Townhome, 1 Bedroom, 2 Bathrooms

Premium Townhome, 1 Bedroom, 2 Bathrooms | Frette Italian sheets, premium bedding, down comforters, in-room safe

Premium Townhome, 1 Bedroom, 2 Bathrooms

10.0 out of 10
Exceptional
(1 review)
  • 475 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Grand Suite, Balcony

Grand Suite, Balcony | Frette Italian sheets, premium bedding, down comforters, in-room safe

Grand Suite, Balcony

  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

Exterior
The Landing Resort & Spa
  • Pool
  • Hot tub
  • Spa
  • Pet friendly
4.4 out of 5, Excellent, 1,000 reviews
The Landing Resort & Spa

About this property

Desolation Hotel

4.5-star resort in Lakeside Park
Jump on the free ski shuttle for a day on the slopes before returning to Desolation Hotel for a meal at the restaurant and comforts including an outdoor pool and a steam room. Housekeeping is available on request.
Desolation Hotel offers 21 accommodations, which are accessible via exterior corridors and feature outdoor private hot tubs and fireplaces. Rooms open to furnished balconies or patios. Beds feature Frette Italian sheets, down comforters, and premium bedding. 43-inch Smart televisions come with premium digital channels. Accommodations at this 4.5-star resort have kitchens with stovetops, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include safes and phones. Additionally, rooms include washers/dryers and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
After a day on the snow, enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor swimming pool. Getting to the slopes is a breeze with this mountain resort's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in one of the resort's 2 bars/lounges.

Dining options at the resort include a restaurant and a snack bar/deli. Public areas are equipped with complimentary wired and wireless Internet access. This luxury resort also offers ski storage, a sauna, and a fitness center. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Desolation Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 1:00 PM.
Maggie's - This poolside restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • Free beach shuttle
  • Free ski shuttle
  • Uncovered self parking on site (USD 20 per night)
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 1:00 PM for a fee: USD 20 to 50 per person
  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Maggie's

Things to do

  • Beach volleyball
  • Beach yoga
  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Children's games
  • Fenced pool
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Firepit
  • Free pool cabanas
  • In a nature reserve
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels
  • Hulu
  • Streaming services

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Kitchen
  • Limited room service
  • Meal delivery service
  • Microwave
  • Mini-fridge
  • Oven
  • Paper towels
  • Spices
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Electrical adapters
  • Fireplace
  • Heating (climate-controlled)
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open Sunday - Thursday (8:00 AM - 8:00 PM) and Friday - Saturday (8:00 AM - 9:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Flexipass mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 20 to 50 per person
  • Uncovered self parking fee: USD 20 per night
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Desolation Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 45 out of 59 reviews
Rating 8 - Good. 8 out of 59 reviews
Rating 6 - Okay. 5 out of 59 reviews
Rating 4 - Poor. 1 out of 59 reviews
Rating 2 - Terrible. 0 out of 59 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just ok, not worth the cost.

Overall, this place is very overpriced for what’s offered. They try to charge an extra $50 for “early check-in”, which in this case means 3:00 p.m. instead of 4:00 p.m. The “private beach access” they advertise is misleading. What you actually get is free access to a public beach during the off-season, and paid access during the busy months. The rooms themselves are nice and include a few extras, but the rear of the building faces a public road. So, if you’re using your “private” balcony hot tub, be prepared for passing pedestrians and vehicle noise. The location is just okay, a few blocks from the lake and tucked behind Heavenly Village. It’s surrounded mostly by older motels and budget inns, some a bit dicy, so don’t expect a quiet or scenic walk to the water. All in all, it’s fine. But had we known what to expect, we could have found something similar (or better) nearby for about half the price.
Stayed 1 night in Oct 2025

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! We will be back!
Stayed 1 night in Oct 2025

10/10 Excellent

Roya

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice & chic hotel! loved the fact that it was very pet friendly. The Dyson blowdryer was the highlight for me.
Stayed 1 night in Aug 2025

6/10 Okay

Shrief

Stayed 3 nights in Aug 2025

10/10 Excellent

Katie, San Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

KIRILL

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms. Cabin-like cozy feel, yet very modern and updated. Great location too. Staff was very nice and pleasant. Highly recommend.
Stayed 7 nights in Aug 2025

10/10 Excellent

Ayed, Jacksonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish, clean, comfortable. Parking on site is convenient. Chemex and coffee in room a nice touch. Location is great. Would stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

CHRISTINA

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful aesthetic, super clean, friendly staff and hotel restaurant was delicious. Will be staying here again!
Stayed 1 night in Aug 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
The owner was a great hostess! And very friendly!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool, and hot tub were amazing!
Stayed 2 nights in Aug 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Maggie's restaurant is on the 3rd floor, very accessible, just make sure to get a reservation. The pool had a slight chill, but hot tub did the trick for the cooler morning. Bathtub on our deck was aqesome! Heated floors in bathroom. Very roomy for two people. Very clean. 5 minute walk to beach or to shops or restaurants. We'll be back!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jill

Clean and friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Gianna

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdoor tub!!! Yes
Stayed 1 night in Jul 2025

8/10 Good

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Elizabeth

Stayed 1 night in Apr 2025

6/10 Okay

Mark, Laguna Niguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Ethan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the townhome-style building with a personal garage. Made it very easy to bring our personal belongings in. The entire stay felt like we were in the comfort of our own home.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money with excellent design, very high cleanliness, EV charging everywhere and friendly staff
Stayed 1 night in Jun 2025

8/10 Good

Ye, Menlo Park

Stayed 3 nights in May 2025

10/10 Excellent

Wilhelmina, rodeo

Very clean and convenient location to food
Stayed 1 night in May 2025

10/10 Excellent

Paola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WOW. I would stay here again and again. It is so close to everything and was very clean and quiet, plus who doesn't want a hot tub on the balcony?!
Stayed 1 night in May 2025

10/10 Excellent

KAMALDEEP

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I been in tahoe for years and surely this is the best place i ever stayed in . Clean , quiet , amazing decor rooms . Fantastic location .
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025