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South Holland Vacation Packages

The staff were friendly and helpful. The rooms are well maintained. In a survey about check in, I mentioned that a mini fridge in the room would be great and maybe about a half hour later, a hotel worker was knocking on my door delivering a mini fridge! I was impressed, we would definitely stay here again. The location is perfect and parking was a breeze.

Check in was delayed because the system was down which is not their fault. They finally let us check in and come back and pay the resort fee. Internet access is complicated creating your own password and having to share it. No to go coffee cups at the breakfast. I heard several people ask for this and the response was the paper cups are in your room. Never seen that. Who wants to go back to their room to get a coffee cup? When we were leaving and waiting for an uber one of the hotel workers asked if wanted to take a cab instead for $60. The uber was cheaper.

Good

We enjoyed the luxury feel of this beautiful and central hotel.

One of the best places we’ve ever stayed. We had an amazing view of downtown Chicago from our floor, and our executive suite was clean and comfortable. We thoroughly enjoyed our stay and would definitely come back. The customer service and our room were excellent.