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This was one of my favorite hotels to stay in as the staff was so kind and helpful. They made sure to take care of me and I really appreciate all of their hospitality and hard work. The location is close to everything and the room was spacious and clean. I would definitely stay here again and if ever in Hanoi.

This hotel is definitely out of the main area and you have to walk up a hill so if access is an issue f ind a hotel that is closer to town. We ended up having to take a Grab in and out Because there was lots of construction on the road. Not the best breakfast unfortunately breakfast options were very limited. The room was very spacious but it did have a musty smell that wasn’t pleasant.

morning staff girls made our life harder. Laughing at us when we are waiting in the lounge room for checkin

Great location. Easy to walk to main attractions or staff quickly got taxi. Property fantastic and staff were all really quick to help and friendly.

Terrible experience. Had my travel plans change, used the virtual agent to cancel the trip, they didn’t honor that cancellation and no communication about the reason why. Very disappointing to see.

My husband and I enjoyed our stay very much. Great location! Breakfast was only a 2 min walk away in a different hotel and a nice way to start the day. Angela had been great organising a pick up and drop off from the airport and we were able to leave our luggage in the foyer for our very late departure. I would stay here again.

Everything from the clean and spacious room as well as the stunning balcony view was impressive. The staff were very accommodating and attentive. The breakfast buffet was very good with many options available.

Hotel facities were excellent. Staff spoke good English and very helpful. The breakfast was also delicious and very convenient location near Hoan Kiem Lake. Will stay there again