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挺好的

This was a very disappointing stay. The apartment was dirty, dusty, and hot. The temperature stayed around 77–78°F all night, yet the only bedding provided was thick comforters, making it impossible to sleep comfortably. When I simply asked for thin bed sheets, the host became argumentative instead of trying to help. They kept saying they were a private owner, as if that somehow excused poor customer service or making guests uncomfortable. It wasn’t until I contacted Expedia that the host responded by providing what I initially asked for. I didn’t want to spend my vacation dealing with unnecessary conflict, so we checked out after the first night instead of staying for the remaining five nights of our six-night reservation. I would not stay here again.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

Staff was great but that’s about it. Rooms and bathrooms are extremely small. You can hear everything from the hallways

The property it self was good though very expensive. The room was great but be aware, if you dont want anything to drink in the room read first. They have a refrigerator full off drinks, cupboard full of snack at a hefty price. If you charge anything to the room there is a 20% gratuity. So the refrigerator is full of drink unable to use it at all moreover, if you want to heat up anything, you will need to rent a microwave from them at a cost of 25 dollars. Went to the Bristol to wind down after a hot day at the pool, ordered an expresso martini and the charge was 40 dollars plus the gratuity. Also, if you are looking to go on the beach, good luck. The algae was so much, so thick, horrible, you will not be able to go in the beach and enjoy any kind of swimming.

If I could give this place zero stars I would. First, it was very hard to find the location because there is construction outside. When I finally found the place, there was one person at the desk who was extremely rude and condescending. She made fun of the way I spoke (mimicked me). I was in shock. I had already prepaid for the hotel so I didn't know what to do. I figured I would let it go since it's one night. I asked about parking - she said can't give me parking until I checked in. So I checked in and then after I paid for parking - she said she didn't have anymore key cards to the parking garage. She told me that every time I would need to go in or out of the garage I would need to come into the hotel and tell them and they would meet me at the garage (!) I asked politely how does this work if there's only one person at the desk. and where do I park to call you to help me with the garage (since there's no parking - only construction - outside the hotel). That set her off in an angry tirade. I was afraid for my safety at this hotel with this person in charge. I called my friend that I was meeting - she came over a few minutes later and I told her what happened. We checked the room - which had an intense chemical odor - can't breath. She refused to let me talk to a manager and refused to refund. It was such a twilight zone experience. STAY AWAY FROM THIS HORRID PLACE.

The location was great, and the room was good size for New York, and the wi-fi worked great. Just a few small things were annoying but wouldn't affect my decision to stay here again. Some outlet covers were cracked, the shower-head kept sliding down and couldn’t be adjusted to stay up luckily it was a handheld shower-head.

Fabulous experience. Front desk staff was extremely helpful, friendly, and efficient. Especially while checking-in. Would come back again! Rooms are thoughtfully designed and have amazing views!