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Hotel Castel

3.5 star property

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Photo gallery for Hotel Castel

Lunch and dinner served
Exterior
Junior Suite, Mountain View | Hypo-allergenic bedding, memory foam beds, minibar, in-room safe
Terrace/patio
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services
The current price is $183
includes taxes & fees
Jun 28 - Jun 29

Explore the area

View in a map
Rue du Scex 38, Sion, 1950
  • Place, Supersaxo Mansion
    â€Ș9 min walk‬
  • Place, Sion Cathedral and Fortress
    â€Ș12 min walk‬
  • Place, Golf Club of Sion
    â€Ș14 min walk‬
  • Airport, Sion (SIR)
    â€Ș3 min drive‬

Room options

View all photos for Standard Double Room, Mountain View

Standard Double Room, Mountain View | Hypo-allergenic bedding, memory foam beds, minibar, in-room safe

Standard Double Room, Mountain View

9.0 out of 10
Wonderful
(9 reviews)
  • Mountain view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite, Mountain View

Junior Suite, Mountain View | Hypo-allergenic bedding, memory foam beds, minibar, in-room safe

Junior Suite, Mountain View

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Double or Twin Room, Mountain View

Standard Double or Twin Room, Mountain View | Hypo-allergenic bedding, memory foam beds, minibar, in-room safe

Standard Double or Twin Room, Mountain View

7.0 out of 10
Good
(4 reviews)
  • Mountain view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

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About this property

Hotel Castel

3.5-star Sion hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, conference space, and laundry facilities.
Hotel Castel offers 26 accommodations with minibars and espresso makers. Beds feature memory foam mattresses. 43-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include showers and complimentary toiletries.

This Sion hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 646 square feet (60 square meters) include conference space. This Sion hotel also offers a terrace, ski storage, and laundry facilities. Onsite parking is available (surcharge), along with a car charging station.

Hotel Castel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in Regional cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 10 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 15 for adults and CHF 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Bicycle storage
  • Playground
  • Ski storage

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (30 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in public areas

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday to Friday (7:00 AM – 8:00 PM), Saturday to Saturday (7:30 AM – 8:00 PM), and Sunday to Sunday (7:30 AM – 3:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for CHF 10 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night for adults; CHF 1.00 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 15 for adults and CHF 10 for children
  • Self parking fee: CHF 10.00 per night
  • Pet fee: CHF 10 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Crib (infant bed) fee: CHF 10 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hotel Castel Sion
Hotel Castel
Castel Sion
Hotel Castel Sion
Hotel Castel Hotel
Hotel Castel Hotel Sion

Hotel Castel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 110 out of 284 reviews
Rating 8 - Good. 121 out of 284 reviews
Rating 6 - Okay. 39 out of 284 reviews
Rating 4 - Poor. 9 out of 284 reviews
Rating 2 - Terrible. 5 out of 284 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

sergiy

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Jan 2026
Verified

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place, staff very friendly.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

EVA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Jean Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, very friendly staff and clean rooms
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot close to downtown
Stayed 1 night in Aug 2024
Verified

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stop over

Great one one night stop over on our trip
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was made very comfortable because of the friendliness of all of the staff.
Stayed 5 nights in Jan 2023
Verified

6/10 Okay

Lukas

Liked: Cleanliness
Average hotel for a good price. Easy access to ski resorts around Sion (by car), like 4 vallees
Verified

10/10 Excellent

roxan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice view
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little hotel. Clean, comfortable rooms. Nice staff. A good restaurant on site and a decent breakfast. Parking available. Easy to walk into center of Sion to see all of the historic sites.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating. Breakfast was substantial. I would happily stay here again. The property is a little dated.
Stayed 5 nights in Jul 2022
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
a 12-minute walk to/from the central station. Excellent value.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big junior suite, very comfortable for family of four at a good price for the region. Staff set up pack and play for toddler. Room had lovely balcony overlooking the mountains. Staff was very helpful. Good breakfast. Small playground outside breakfast room for kids to play while parents have coffee. Good restaurants close by. Would stay again.
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Stuart

Disliked: Staff & service

When “confirmed” doesn’t actually mean confirmed

Hotels.com confirmed a booking that did not exist and then did nothing to help me find another booking for the night
Stayed 1 night in Jul 2025
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
My suite was spacious, clean and comfortable, with a big balcony. The bathroom was kinda small and very basic. There's no air conditioning at this property; they provide fans, though. The room is advertised as having a mountain view, which is sort of true. I would have preferred a room with views over the castle and fortress, which I could glimpse from the end of the balcony. All in all, it's good value for money. Nothing spectacular, just adequate. The only real con: There's no peephole and no dead bolt on the door, just a regular lock. As a woman traveling alone, this didn't make me feel very safe.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel au top
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel hyper accueillant et à l'écoute. TrÚs réactif en cas de problÚme. Chambre trÚs propre et spacieuse.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons passé un séjour agréable, nous étions deja venu l été dernier,personnel sympathique et disponible, chambre climatisé et propre avec balcon et belle vue sur les Alpes,parking pratique
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Gut
Stayed 1 night in Jul 2025
Verified

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities, room comfort

Attention au paiement de l'hĂŽtel

HÎtel simple et propre Le petit-déjeuner est simple aussi mais suffisant. Le personnel trÚs sympathique. Par contre j'ai réservé mon séjour avec annulation gratuite la veille et paiement à l'hÎtel, or l'hÎtel a débité ma carte bleue 3 jours avant mon arrivée sans prévenir alors que je devais régler en liquide. Mon solde cb a ete bloqué et j'ai eu des frais de change. Aucun dédommagement de la part de l'hÎtel suite à ma réclamation, du coup mauvaise expérience
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Suzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gute Lage um Sion zu Fuss zu entdecken. Unkomplizierter Check-in und sehr gute Kommunikation mit all den Details zum Aufenthalt. Nettes Personal und ruhige Lage mit Blick auf die Valére und Schloss Tourbillon. Gutes Preis-LeistungsverhÀltnis! MERCIIIIIII
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifique Hotel

Le service et l'accueil est excellent. Je me suis senti comme chez moi.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Angélique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Aug 2024
Verified

8/10 Good

Marie-Françoise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Je ne sais pas s’il y a des chambres au calme
Stayed 1 night in Aug 2024
Verified

8/10 Good

Jean-Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Pourquoi m'écrire en allemand? Le petit déjeuner est assez maigre. Pas de clim mais ventilateur. Il y a à chaque fois des problÚmes de facturation mais cela s'arrange Hotel bien situé pour diner le soir. Parking extérieur privé gratuit.
Stayed 2 nights in Aug 2024