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Holiday Inn Express and Suites Singapore Novena by IHG

4.0 star property

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Photo gallery for Holiday Inn Express and Suites Singapore Novena by IHG

Lobby
Exterior
Outdoor pool
Exterior
Breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$167
includes taxes & fees
Jan 8 - Jan 9

Explore the area

View in a map
201 Balestier Road, Singapore 329926,, Singapore, SIN, 329926
  • Place, City Square Mall
    ‪12 min walk‬
  • Place, Mustafa Centre
    ‪13 min walk‬
  • Place, Bugis Street Shopping District
    ‪3 min drive‬
  • Airport, Singapore (SIN-Changi)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(14 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Queen Bed, Kitchenette

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Queen Bed, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Bedroom, Kitchenette

  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Kitchenette (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Bedroom, Kitchenette (High Floor)

  • 441 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 Queen Bed, Kitchenette (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Queen Bed, Kitchenette (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 2 Twin Beds (High Floor)

8.0 out of 10
Very good
(8 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 1 Queen Bed (High Floor)

9.0 out of 10
Wonderful
(4 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(59 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Minibar, in-room safe, soundproofing, free WiFi

Standard Room

9.0 out of 10
Wonderful
(7 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Express and Suites Singapore Novena by IHG

4-star hotel in Novena
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Holiday Inn Express and Suites Singapore Novena by IHG offers 231 accommodations with minibars and safes. Televisions come with satellite channels.

Bathrooms include showers with hydromassage showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. This Singapore hotel provides complimentary wireless Internet access. Housekeeping is provided daily. Renovation of all guestrooms was completed in May 2023.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express and Suites Singapore Novena by IHG features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Event facilities measuring 4413 square feet (410 square meters) include conference space. This Singapore hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge). A total renovation of this property was completed in May 2023.

Holiday Inn Express and Suites Singapore Novena by IHG is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:00 AM.
The Great Room - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (SGD 8.70 per stay)
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Great Room

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping (for a fee)
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • 4,413 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 13 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Renovated entire property - May 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of SGD 180 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: SGD 8.70 per stay
  • Pet fee: SGD 180 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Quality Hotel
Quality Hotel Marlow
Quality Hotel Marlow Singapore
Quality Marlow
Quality Marlow Singapore
Quality Hotel Singapore
Quality Inn Singapore
Singapore Quality Inn
Quality Hotel Marlow
Holiday Inn Express Suites Singapore Novena by IHG
Holiday Inn Express Suites Singapore Novena an IHG Hotel
Holiday Inn Express and Suites Singapore Novena by IHG Hotel
Holiday Inn Express and Suites Singapore Novena by IHG Singapore

Holiday Inn Express and Suites Singapore Novena by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 294 out of 500 reviews
Rating 8 - Good. 152 out of 500 reviews
Rating 6 - Okay. 34 out of 500 reviews
Rating 4 - Poor. 9 out of 500 reviews
Rating 2 - Terrible. 11 out of 500 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

xiaoli

Liked: Cleanliness, staff & service, property conditions & facilities
Very neat.
Stayed 3 nights in Sep 2025

2/10 Terrible

Floramie

Stayed 4 nights in Sep 2025

8/10 Good

PRIYA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, check and check out convenient. Breakfast options can be enhanced
Stayed 7 nights in Sep 2025

8/10 Good

Narongsak

Stayed 4 nights in Sep 2025

10/10 Excellent

Duy

Stayed 3 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Kin, Elk Grove

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many local famous restaurants, older neighborhood, very safe
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Stayed 1 night in Sep 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome breakfast and wonderful staff Rooms were perfect for our needs
Stayed 3 nights in Sep 2025

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning had a problem in the night that turn off sometimes
Stayed 3 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in and check out process. Food was great. Pool was great too. Staff was top notch. Will come again.
Stayed 4 nights in Sep 2025

10/10 Excellent

jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cleanly maintained
Stayed 2 nights in Aug 2025

10/10 Excellent

Farhana

Stayed 8 nights in Aug 2025

10/10 Excellent

BO SOON

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Good room
Stayed 6 nights in Aug 2025

4/10 Poor

Rajanarasimhan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous service by front staff richard

Richard at reception was FABULOUS he took exceptional care if my elderly grandparents and helped exaplin about parking etc Thank u so much for the excellent service
Stayed 1 night in Aug 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

8/10 Good

Tu

Stayed 3 nights in Aug 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Gavin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
With a bus stop on both sides of Balestier Road very near the hotel,it is very easy to connect to the MRT stations and other buses. The buffet style breakfast included in our room price was plentiful and a good start to the day. The room was clean and not cramped
Stayed 16 nights in Jul 2025

10/10 Excellent

peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific reception staff and wonderful breakfast included.
Stayed 1 night in Aug 2025

10/10 Excellent

peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to dislike - terrific clean room and wonderful staff. Would use again.
Stayed 2 nights in Jul 2025

8/10 Good

Edwards

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Fernando

Stayed 2 nights in Mar 2025