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Pan Pacific Orchard

5.0 star property

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Photo gallery for Pan Pacific Orchard

Breakfast, lunch, dinner served; alfresco dining
Pacific Club King Room | Executive lounge
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
City view
Garden

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Bar
  • Housekeeping
$359
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
10 Claymore Road, Singapore, 229540
  • Place, ION Orchard
    ‪5 min walk‬
  • Place, Orchard Road
    ‪17 min walk‬
  • Place, Singapore Botanic Gardens
    ‪17 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪22 min drive‬

Room options

View all photos for Deluxe Twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe King Room

7.4 out of 10
Good
(10 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Terrace Balcony King

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Beach Terrace Balcony King

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room

City view

Premier Twin Room

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier King Room

View from room

Premier King Room

8.8 out of 10
Excellent
(6 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Balcony King Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premier Balcony King Room

9.0 out of 10
Wonderful
(4 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Loft

View from room

Premier Loft

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Pacific Club Balcony Loft

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Pacific Club Balcony Loft

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe 2 Bedrooms

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe 2 Bedrooms

9.2 out of 10
Wonderful
(5 reviews)
  • 592 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Pacific Club Balcony King

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Pacific Club Balcony King

8.6 out of 10
Excellent
(4 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Club Pool Access Loft

Beach Club Pool Access Loft | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Beach Club Pool Access Loft

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Terrace Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Beach Terrace Suite

  • 721 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Terrace Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Garden Terrace Suite

8.0 out of 10
Very good
(1 review)
  • 721 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Cloud Terrace Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Cloud Terrace Suite

  • 721 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Two Bedrooms

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premier Two Bedrooms

8.0 out of 10
Very good
(1 review)
  • 592 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About this property

Pan Pacific Orchard

5-star hotel in Orchard
This smoke-free hotel features 2 outdoor pools, a restaurant, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness center, a poolside bar, and massage/treatment rooms.
Pan Pacific Orchard offers 343 air-conditioned accommodations with minibars and espresso makers. This Singapore hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

2 outdoor swimming pools are on site along with a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include facials, body scrubs, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Pan Pacific Orchard features 2 outdoor swimming pools and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Event facilities measuring 6458 square feet (600 square meters) include conference space. This luxury hotel also offers spa services, tour/ticket assistance, and a garden. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Pan Pacific Orchard is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Mosella - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Pacific Breeze - This bistro serves light fare only. Open daily.
Florette - Overlooking the garden, this Champagne bar serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free secured, covered self parking on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SGD 48 for adults and SGD 24 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Florette
  • Mosella
  • Pacific Breeze

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 6,458 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Detox wraps
  • Facials
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • High-pile carpet in room
  • Pool access ramp on site
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SGD 150 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SGD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately SGD 48 for adults and SGD 24 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Orchard Pan Pacific
Pacific Orchard
Pan Pacific Hotel Orchard
Pan Pacific Orchard
Pan Pacific Orchard Hotel Singapore
Pan Pacific Orchard Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Hotel
Pan Pacific Orchard Hotel
Pan Pacific Orchard Singapore
Pan Pacific Orchard Hotel Singapore

Pan Pacific Orchard Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 322 out of 470 reviews
Rating 8 - Good. 83 out of 470 reviews
Rating 6 - Okay. 28 out of 470 reviews
Rating 4 - Poor. 21 out of 470 reviews
Rating 2 - Terrible. 16 out of 470 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Experience at Pan Pacific Orchard

This hotel is absolutely stunning inside and out. The service is impecable from the hotel concierge to the wonderfully friendly Chef Boz. The food was terrific, the coffee from the barista each morning was superb, the hotel was immaculate. I will definintley be coming back and have already recommended it to friends.
Stayed 4 nights in Jul 2025

8/10 Good

Tina

Stayed 1 night in Jul 2025

10/10 Excellent

Istar Abdullahi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful stay at the Pan Pacific Orchard in Singapore, and I can genuinely say this hotel stands out for all the right reasons. What I loved most was the modern, nature-inspired design Each level of the hotel has a unique theme, from lush greenery to water elements, which gives a calming, almost resort-like feel despite being in the heart of the city. The lobby is beautifully designed, and the views from the rooms are stunning, especially at night.
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
A stunning hotel with immaculate cleanliness and service. Perfectly positioned for access to Orchard Road and MRT (public transport) services. There is a wide selection of delicious food options available and the business lounge facility is first class.
Stayed 6 nights in Jul 2025

10/10 Excellent

Trisha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the pan pacific orchard hotel. The staff are so very friendly and helpful. The rooms and the facilities are lovely ❤️ Would recommend this hotel to anyone!
Stayed 4 nights in Jul 2025

10/10 Excellent

Adel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A true definition of 5 star hotel. I would necer stay at another in Singapore. The room space, amenities, views to the pool and garden, service and location are all top notch.
Stayed 2 nights in Jul 2025

10/10 Excellent

Philip, Highett

Traveled with family
Liked: Cleanliness
Beautiful hotel and great location, we stayed at the cloud terrace suite , the room was very clean and the views were excellent, staff were quite friendly and helpful. Overall we had a great time in the hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nirupam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Innovative design, wonderful friendly staff who’re delighted to serve and be helpful. Would be happy to stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service
Stayed 6 nights in Jun 2025

8/10 Good

Christopher, Chicago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property but rooms are a mistake
Stayed 3 nights in May 2025

10/10 Excellent

andy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
Stayed 3 nights in Jun 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, property conditions & facilities
This property must surely have the friendliest and most helpful staff of any hotel I have visited in Singapore and the most comfy beds. Handily located only a few minutes walk from the top end of the Orchard Road shops.Tip: for super cheap and tasty food and drink, check out Food Republic, a small food centre hidden beneath the Shaw Centre / Isetan department store. The only negative regarding the hotel is the insecure and weak internet that is not satisfactory for business use. It was clear that the staff had prior feedback on this. So the hotel management need to address this problem if they wish to attract business clientele.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Mark

Stayed 8 nights in Jun 2025

10/10 Excellent

PARIMALA

Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in May 2025

4/10 Poor

Hye Soo

Stayed 2 nights in May 2025

4/10 Poor

suching

Traveled with family
Disliked: Room comfort
Stayed 4 nights in May 2025

10/10 Excellent

JOHN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

JOHN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over the moon

Simply perfect in every way.
Stayed 4 nights in May 2025

10/10 Excellent

Aprill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay here
Stayed 1 night in May 2025

10/10 Excellent

Dinie

Stayed 2 nights in May 2025

10/10 Excellent

Taeyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every second
Stayed 4 nights in Apr 2025

10/10 Excellent

Jacquline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Pan pacific. The staff was very accommodating and efficient they really go above and beyond to make sure you have a good stay. It was my first time in Singapore and staying at pan pacific really made my trip more enjoyable I would definitely recommend staying here to anyone that’s looking to visit Singapore for business holiday or short city break they cater to all
Stayed 6 nights in Apr 2025