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Grand Park City Hall

5.0 star property

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Photo gallery for Grand Park City Hall

Terrace/patio
Park Suite 1 King | Living area | 50-inch flat-screen TV with cable channels, TV
Executive lounge
Park Suite 1 King | In-room safe, desk, blackout drapes, soundproofing
Exterior

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

Map
10 Coleman Street, Singapore, 179809
  • Raffles City
    ‪3 min walk‬
  • National Museum of Singapore
    ‪7 min walk‬
  • Clarke Quay Central
    ‪8 min walk‬
  • Singapore (SIN-Changi)
    ‪19 min drive‬

Room options

View all photos for Premier Double or Twin Room

In-room safe, desk, blackout drapes, soundproofing

Premier Double or Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite 1 King + 1 Bunkbed

Family Suite 1 King + 1 Bunkbed | In-room safe, desk, blackout drapes, soundproofing

Family Suite 1 King + 1 Bunkbed

8.0 out of 10
Very good
(4 reviews)
  • 689 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Corner Studio Room 1 King

Corner Studio Room 1 King | In-room safe, desk, blackout drapes, soundproofing

Corner Studio Room 1 King

8.8 out of 10
Excellent
(3 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Quadruple Room, 1 Bedroom, City View

Premier Quadruple Room, 1 Bedroom, City View | In-room safe, desk, blackout drapes, soundproofing

Premier Quadruple Room, 1 Bedroom, City View

7.8 out of 10
Good
(7 reviews)
  • 344 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Twin Sofa Bed OR 1 King Bed and 1 King Sofa Bed

View all photos for Crystal Club Deluxe Room

Crystal Club Deluxe Room | In-room safe, desk, blackout drapes, soundproofing

Crystal Club Deluxe Room

8.6 out of 10
Excellent
(4 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe Double or Twin Room

8.6 out of 10
Excellent
(59 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout drapes, soundproofing

Junior Suite

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Junior Suite 1 King

Garden Junior Suite 1 King | City view

Garden Junior Suite 1 King

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite 1 King

Park Suite 1 King | Living area | 50-inch flat-screen TV with cable channels, TV

Park Suite 1 King

  • 1453 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Oasis Junior Suite 1 King

Oasis Junior Suite 1 King | Terrace/patio

Oasis Junior Suite 1 King

  • 807 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, desk, blackout drapes, soundproofing

Deluxe Triple Room

7.0 out of 10
Good
(6 reviews)
  • 279 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Coleman Suite 1 King

Coleman Suite 1 King | Terrace/patio

Coleman Suite 1 King

  • 1561 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Crystal Club Premier Room

Crystal Club Premier Room | In-room safe, desk, blackout drapes, soundproofing

Crystal Club Premier Room

8.0 out of 10
Very good
(2 reviews)
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Triple Room 1 King +1 Sofa bed

Premier Triple Room 1 King +1 Sofa bed | In-room safe, desk, blackout drapes, soundproofing

Premier Triple Room 1 King +1 Sofa bed

8.6 out of 10
Excellent
(4 reviews)
  • 356 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Grand Park City Hall

5-star hotel in Downtown Singapore
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and concierge services are onsite.
Grand Park City Hall offers 343 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. A pillow menu is available. 50-inch flat-screen televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Grand Park City Hall features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Grand Park City Hall is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Grand Park City Hall has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SGD 38 for adults and SGD 19 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property offers a separate buffet line with food procured from halal suppliers and menu items made without pork and lard (note: property's kitchen is not halal certified). A list of nearby halal restaurants is also available at the concierge desk.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SGD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately SGD 38 for adults and SGD 19 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Prayer mats are available on request.

We should mention

A car is not required for transportation to and from this property

Property is also known as

City Hall Grand Park
City Park Grand
Grand City Hall
Grand City Park
Grand City Park Hall
Grand Park City
Grand Park City Hall
Grand Park City Hall Hotel
Grand Park City Hall Hotel Singapore
Grand Park City Hall Singapore
Grand Plaza Hotel Singapore
Grand Plaza Park Hotel Singapore
Grand Plaza Park Royal Singapore
Grand Plaza Singapore
Grand Park City Hall Hotel
Grand Park City Hall Singapore
Grand Park City Hall (SG Clean)
Grand Park City Hall Hotel Singapore

Grand Park City Hall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 628 out of 1016 reviews
Rating 8 - Good. 226 out of 1016 reviews
Rating 6 - Okay. 99 out of 1016 reviews
Rating 4 - Poor. 39 out of 1016 reviews
Rating 2 - Terrible. 24 out of 1016 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet and a really nice pool area for relaxation and swimming.
Stayed 13 nights in Apr 2025

8/10 Good

Yue Soh, Cherrybrook

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had two blocks of accommodation from April 17 to May 2, 2025. The first stay was reasonable impressive except for an unfamiliar touch control pad in room 751; took awhile to master these functions. No one to teach the elders like me 78yo. The second stay in room 749 met with a few unexpectations of a 5-star hotel. 1)The washing basin was blocked inspite of 3 complaints. 2) the fridge was not cold for us to store our insulin 3) the reading leds above the bed were out of alignment with one led lamp flickering. 4)Interesting in this room 749, the control pad is with pressed buttons instead of touch. It came out more unfriendly than the touch pad in room 751. Regards Richard YS Chung
Stayed 3 nights in Apr 2025

10/10 Excellent

Nina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, close to City Hall & MRT. Rooms are stunning. Bed was super comfortable. Huge selection @ breakfast . Staff are helpful & attentive .We really enjoyed our stay & would certainly stay again
Stayed 3 nights in Apr 2025

10/10 Excellent

Marko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at this hotel! It’s a very nice place, perfectly located close to everything I needed. The staff were friendly, helpful, and made me feel very welcome. My room was fantastic — spacious, clean, and very comfortable. I would definitely recommend this hotel and look forward to staying here again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Timothy, Lincoln

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Grand Park City Hall hotel for 8 nights while on holiday from New Zealand. The hotel is amazing - great location, nice and clean, and great amenities including the pool. We stayed in a room that allowed access to the Crystal Club on level 9. This included breakfast, snacks in the afternoon, and then drinks and food in the evening. For us, this was the standout of our stay, and made better by the staff. Special mention to Iman who was very friendly and welcoming, went out of his way to get to know us, and was knowledgeable and helpful. Would highly recommend and will stay again next time we visit Singapore.
Stayed 2 nights in Apr 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2025

10/10 Excellent

Raj Atul

Stayed 8 nights in Apr 2025

6/10 Okay

Geoffrey

Liked: Cleanliness, amenities
I recently stayed at this hotel, and my experience was quite mixed. Upon arrival, I received a room upgrade, which was a nice surprise. Unfortunately, the staff member overlooked my paid lounge access, making it inconvenient since my room was on the 4th floor and the lounge was on the 9th. The room was comfortable but felt rather dated and didn’t meet the expectations of a 5-star hotel. To make matters worse, I received an unexpected wake-up call at 4 AM, which I hadn’t requested at all! Breakfast was another letdown. The layout was confusing, and my table was located on the other side of the buffet sections, forcing me to cross the reception every time I wanted food. I found the food to be just okay, but I didn’t indulge much, so I can't comment extensively. On a positive note, the pool area was beautiful, and the surrounding environment was pleasant. The staff were polite and friendly throughout my stay, which was appreciated. Overall, I felt I paid too much for what should have been a luxurious 5-star experience. I left feeling underwhelmed.
Stayed 1 night in Apr 2025

6/10 Okay

Stephen

Traveled with family
Liked: Cleanliness, staff & service
No comment
Stayed 3 nights in Apr 2025

10/10 Excellent

GIHYEON

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean and Great location to walk to
Stayed 2 nights in Apr 2025

10/10 Excellent

Kerry

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the team at Grand park City hall for making our stay so effortless. We only stayed a short 2 nights but despite this> the team at reception and concierge offered impeccable service. Thank you for helping create surprise and delight M&M moments for our 8 year old (Adam at Concierge) and for the beautifully packed breakfast box at 5am. Also special mention to Nazri for his help in making our short time visiting even more memorable with great suggestions to improve upon what we had planned.
Stayed 2 nights in Apr 2025

10/10 Excellent

YE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs at front desk are very friendly and helpful. Offered early check-in and upgrade. Room is spacious. This hotel is well located, close to everything I need.
Stayed 1 night in Apr 2025

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, elegant and conveniently located.
Stayed 1 night in Apr 2025

8/10 Good

paul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Apparently we did not qualify for the benefit because we had happy hour so what’s the point of this benefit. It didn’t work. Why not? Nowhere did it say it was not in conjunction with offers. Surely that’s a breach of trade descriptions.
Stayed 5 nights in Apr 2025

8/10 Good

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Hotel staff were great and did everything to accommodate any request (I make 3 seperate bookings). Cake for my birthday was a nice touch. Breakfast was good (not excellent but more than adequate): Was busy due to Easter
Stayed 1 night in Apr 2025

6/10 Okay

Hayden

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Aircon didn’t work properly, light switch wasn’t working
Stayed 2 nights in Apr 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service from all staff!
Stayed 2 nights in Apr 2025

10/10 Excellent

Guoji

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab location and good stay in Singapore

Little problem is the small gym which can be really hot inside sometimes.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maykel

Stayed 2 nights in Apr 2025

6/10 Okay

Gretel

Liked: Cleanliness, staff & service
Average stay
Stayed 4 nights in Apr 2025

8/10 Good

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, warm & welcoming team. Would definitely recommend
Stayed 4 nights in Apr 2025

8/10 Good

James

Stayed 1 night in Apr 2025

10/10 Excellent

Alan Hian Moun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025