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Carlton City Hotel Singapore

5.0 star property

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Photo gallery for Carlton City Hotel Singapore

Experience the elegant lobby with a high ceiling, curved design, and comfortable seating areas.
Meetings take place in this well-appointed conference room with a city view.
Relax in style with expansive city views and a welcoming lounge area featuring sofas, chairs, and a coffee table.
Two spacious beds with matching linens and headboards, a desk, chair, and mirror, set against a city view.
Relax by the pool surrounded by lounge chairs and umbrellas, offering a comfortable outdoor space.

Popular amenities

  • Parking included
  • Bar
  • Housekeeping

Explore the area

Map
1 Gopeng Street, Singapore, 078862
  • Maxwell Food Centre
    ‪8 min walk‬
  • Boat Quay
    ‪19 min walk‬
  • Singapore Flyer
    ‪3 min drive‬
  • Singapore (SIN-Changi)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room

9.2 out of 10
Wonderful
(167 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Executive Room with Complimentary Mini Bar

1 bedroom, in-room safe, desk, blackout drapes

Executive Room with Complimentary Mini Bar

9.0 out of 10
Wonderful
(11 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Club Room with Club Lounge Access

1 bedroom, in-room safe, desk, blackout drapes

Club Room with Club Lounge Access

8.6 out of 10
Excellent
(7 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Suite

1 bedroom, in-room safe, desk, blackout drapes

Suite

  • 689 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

2 bars/lounges, lobby lounge, rooftop bar

Deluxe Single Room

9.4 out of 10
Exceptional
(24 reviews)
  • 344 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Club Single Room with Club Lounge Access

1 bedroom, in-room safe, desk, blackout drapes

Club Single Room with Club Lounge Access

9.0 out of 10
Wonderful
(7 reviews)
  • 344 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Executive Single Room with Complimentary Mini Bar

2 bars/lounges, lobby lounge, rooftop bar

Executive Single Room with Complimentary Mini Bar

  • 344 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed

Similar properties

Relax by the pool surrounded by lounge chairs and umbrellas in a, enclosed area.

Carlton Hotel Singapore

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.5 out of 5, Wonderful, (1779)
$249 nightly
The price is $249 total
includes taxes & fees
Carlton Hotel Singapore

About this property

Carlton City Hotel Singapore

5-star hotel in Downtown Singapore
This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness center, a coffee shop/cafe, and 24-hour room service.
Carlton City Hotel Singapore offers 386 air-conditioned accommodations with safes and coffee/tea makers. 40-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Carlton City Hotel Singapore features an outdoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to 2 meeting rooms and limo/town car service. This luxury hotel also offers tour/ticket assistance, concierge services, and laundry facilities. Onsite self parking is complimentary.

Carlton City Hotel Singapore is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Plate - Overlooking the pool, this restaurant serves breakfast, brunch, lunch, and dinner.
Tuxedo - This café serves breakfast, brunch, lunch, and light fare. Open daily.
The Trading Floor - Onsite lobby lounge. Happy hour is offered. Open daily.
Cooling Tower Rooftop Bar - This rooftop bar serves dinner and light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 47.96 for adults and SGD 23.98 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cooling Tower Rooftop Bar
  • Plate
  • The Trading Floor
  • Tuxedo

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Vibrating pillow alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 29 floors
  • At least 80% lighting from LEDs
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in, along with matching photo identification. Reservations paid by a third party are not accepted.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SGD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately SGD 47.96 for adults and SGD 23.98 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Trading Floor lounge is open daily from 3-11 PM. The Cooling Tower rooftop bar is open Sunday-Tuesday from 4 PM to midnight, and from 4 PM-1 AM, Wednesday-Saturday. Plate is open daily from 6:30 AM-10:00 PM. Tuxedo is open Monday - Friday 7AM to 7PM and Sat, Sun and Public Holidays 8AM to 7PM
Durian and foods with strong smells are not permitted at this property.

We should mention

Pool access available from 6:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Carlton City
Carlton City Hotel
Carlton City Hotel Singapore
Carlton City Singapore
Carlton Hotel Singapore City
Carlton Singapore City
Carlton City Singapore
Carlton City Hotel Singapore Hotel
Carlton City Hotel Singapore Singapore
Carlton City Hotel Singapore (SG Clean)
Carlton City Hotel Singapore Hotel Singapore

Carlton City Hotel Singapore Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1094 out of 1557 reviews
Rating 8 - Good. 349 out of 1557 reviews
Rating 6 - Okay. 69 out of 1557 reviews
Rating 4 - Poor. 26 out of 1557 reviews
Rating 2 - Terrible. 19 out of 1557 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kadin

Clean and good location
Stayed 2 nights in May 2025

10/10 Excellent

Kristopher, Calgary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service
Stayed 3 nights in May 2025

10/10 Excellent

Eric

Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel Great location Great service Great price GREAT!!
Stayed 6 nights in Apr 2025

10/10 Excellent

Andrew Lwanga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel Great location Great service Great price GREAT!!

10/10 Excellent

LOGISTICS CO.LTD

Stayed 6 nights in Apr 2025

8/10 Good

Alecko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

CONSTANCE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Carlton exceeded any expectation I would have for a comfortable, convenient stay for a first visit to Singapore. I highly recommend this hotel for a wonderful stay!
Stayed 2 nights in May 2025

8/10 Good

Kenichi

Liked: Cleanliness, property conditions & facilities
Good location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Hayoung

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Rhiannon

Stayed 3 nights in Apr 2025

10/10 Excellent

Eiko

Stayed 1 night in Apr 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very good, and the staff are friendly and helpful. The buffet breakfast is excellent, with a wide range of offerings to satisfy virtually any taste. The only problem we had was when we were given a room on the 26th floor, and the noise from the airflow system was so loud it was impossible to sleep (it was not part of the air conditioning and so could not be controlled). We reported it to the reception desk and they arranged for us to be moved to another room, this time on the 25th floor. The noise was still audible but a lot less so. We had stayed in the hotel a few times before, but on lower floors, and there had been no noticeable noise from the air flow system. I would definitely recommend the hotel, but would suggest requesting a room on or below the 20th floor.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay but issues with cleanliness

Nice hotel in a great location near hawker stands and Chinatown. The nearby neighborhoods were lively on the Friday night we stayed. The staff were friendly and helpful. However, our room had a significant fruit fly problem in the washroom. They were likely coming out of the drains, as we saw many of them in the shower and jacuzzi tub both dead and alive.
Stayed 2 nights in Apr 2025

8/10 Good

Ajay, Pune

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent with very helpful staff. Mattress is firm yet comfortable. Ok selection of entertainment on TV. Can be better: Browser app on TV. Shower head needs replacement. A bunch of nozzles are missing while some have clogged. Need bidet in toilets.
Stayed 2 nights in Apr 2025

10/10 Excellent

Keemoon

Stayed 2 nights in Apr 2025

10/10 Excellent

Jake

Stayed 4 nights in Apr 2025

10/10 Excellent

Mitchell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff amazing - wouldn’t hesitate to book again
Stayed 2 nights in Apr 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel, great location, a bit bland

I suppose my experience with Carlton City Hotel was colored by the fact that I came down with a bad days-long flu as soon as I got there. If it hadn't been for my fever,. I may not have noticed that none of the windows opened and the rooms have only air conditioning, though I felt freezing. I was pretty sure it wasn't possible to have an AC unit which can't also function as a heater. Still, great location near some local flea markets and plenty of eating options. The hotel had a bit too much of a business traveler vibe for my personal trip
Stayed 3 nights in Jan 2025

10/10 Excellent

Martin

Stayed 1 night in Apr 2025

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff and location!!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

SeyedShahdad

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hallways and rooms were humid and smelled wet!
Stayed 3 nights in Apr 2025

10/10 Excellent

Humberto, Sugar Land

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for your money. Will go back at this hotel for my future stays
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Stayed 4 nights in Apr 2025