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5-star Singapore hotel, connected to a shopping center in Kampong Glam

Popular property highlights

Free WiFi
Outdoor pool
Laundry facilities
Smoke-free property
24-hour front desk

Location

Located in Kampong Glam, this luxury hotel is within a 5-minute walk of Bugis Junction Shopping Center, Bugis Street Shopping District, and Sultan Mosque. Haji Lane and Suntec City are also within 10 minutes. Bugis Station is only a 2-minute walk and Esplanade Station is 11 minutes.

Hotel Features

This smoke-free hotel features 4 restaurants, an outdoor pool, and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, a coffee shop/café, and a snack bar/deli are onsite.

Room Amenities

All 342 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Thoughtful touches include espresso makers and bathrobes, and guests will also find minibars and LED TVs.

Languages Spoken

  • English

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Andaz Singapore - a concept by Hyatt

5 Fraser Street, Singapore, 189354

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: SGD 35 per person (approximately)
  • Airport shuttle fee: SGD 91.55 per vehicle (maximum occupancy 6)
  • Airport shuttle fee per child: SGD 91.55
  • Covered self parking fee: SGD 35.12 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: SGD 117.77 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 11:30 AM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) and GBAC STAR (Hyatt).

One child stays free

Noise-free rooms not guaranteed

UnionPay

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitization guidelines SG Clean (Singapore)

Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available through room service

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 117.77 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Pool access available from 8:00 AM to 9:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) and GBAC STAR (Hyatt).

Enhanced food service safety measures are in place.

Hotel Names

  • Andaz Singapore concept Hyatt Hotel
  • Andaz concept Hyatt Hotel
  • Andaz Singapore concept Hyatt
  • Andaz concept Hyatt
  • Andaz Singapore - a concept by Hyatt Hotel
  • Andaz Singapore - a concept by Hyatt Singapore
  • Andaz Singapore - a concept by Hyatt Hotel Singapore

Hotel Amenities

Property Features

In addition to an outdoor pool, Andaz Singapore - a concept by Hyatt provides a fitness center and a children's pool. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wired and wireless Internet access is complimentary.

This luxury hotel also offers a rooftop terrace, multilingual staff, and a garden. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Andaz Singapore - a concept by Hyatt is a smoke-free property.

  • Couples/private dining
  • Coffee/tea in common areas
  • Art gallery on site
  • Elevator
  • Rooftop terrace
  • Fitness facilities
  • Number of bars/lounges - 2
  • 24-hour front desk
  • Covered parking
  • Conference space
  • Porter/bellhop
  • Express check-out
  • Meeting rooms
  • Year Built - 2017
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Pool sun loungers
  • Outdoor pool
  • Limo or Town Car service available
  • Free wired Internet
  • Smoke-free property
  • Swimming pool
  • Children's pool
  • Safe-deposit box at front desk
  • Terrace
  • Luggage storage
  • Airport transportation - pickup (surcharge)
  • Breakfast available (surcharge)
  • Number of restaurants - 4
  • Concierge services
  • Snack bar/deli
  • Ballroom
  • Banquet hall
  • Pool umbrellas
  • Reception hall
  • Laundry facilities
  • Total number of rooms - 342
  • Number of floors - 15
  • Number of buildings/towers - 1
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Room Amenities

Andaz Singapore - a concept by Hyatt offers 342 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Singapore hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Wheelchair accessible
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Espresso maker
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • Slippers
  • Free WiFi
  • Free wired Internet
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • LED TV
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bedrooms - 1
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Braille signage
  • Grab bar - near toilet

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Food & Drink

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.

Mr Stork - This rooftop bar serves light fare only.

Alley on 25 - This restaurant serves breakfast, lunch, dinner, and light fare. Open daily.

665 Degrees Fahrenheit - This steakhouse serves lunch and dinner. Open daily.

Aunties Wok & Steam - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.

Bar Square - Onsite lobby lounge. Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing on site
  • Bicycle rentals nearby

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