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We did not receive the details to enter the apartment till we called them up on reaching the apartment which was very inconvenient as there are many apartments and the name on them is different from what was there in the booking. We wasted a lot of time trying to locate it and get the checkin details standing in the cold outside, so the starting experience was not good at all. The apartment is very nice and the location good. However, we found it difficult to use the oven as there were no oven gloves or aluminium foil, we wern't sure if any of the dishes were oven proof. There is a washing machine but no detergent. When we asked them for it they asked us to come to their office which was 2 km away instead of delivering it or making sure everything required was available in the apartment in the first place, so their processes need some looking into! There was salt and oil only provided, no sugar, tea, coffee or creamers! We didn't find any shops closeby!

Clean room, friendly staff, excellent breakfast. Parking lot narrow and too small.

This suited us perfectly. Two parents and a 13 yr old. It was warm and cozy, there's a sofa in one room, 2 chairs in the other and a dining table in the kitchen. WiFi was fast and free. We were in the lower apartment so we did hear walking about from the apartment upstairs, but the people staying above us were quiet so it wasn't an issue for us. However if you did get rowdy people above you it would be noisy in the lower apartment. The only other issue is the apartment front door that's a bit tricky to open, you get the knack after opening it a few times, and there's a sticker giving tips to open it. The sticker itself is a little disappointing as it's obvious been an issue for a while, so really should be rectified. Was a convenient base close to amenities served us well. We had a hire car and parking was available without any issues

Nice staff, good location, place was clean, just needed the shower and toilet to be separated better other than a curtain.