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HC HACIENDA CATRINA HOTEL BOUTIQUE

4.0 star property

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Photo gallery for HC HACIENDA CATRINA HOTEL BOUTIQUE

Grand Room, 2 Queen Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Grand Room, 1 King Bed | Bathroom | Separate tub and shower, rainfall showerhead, free toiletries
Front of property
Reception
Outdoor pool, free cabanas, pool umbrellas

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Breakfast available
  • Parking included
  • Air conditioning

Explore the area

Map
600 Boulevard Mineral de Penafiel, Col. Puerto Interior, Silao, GTO, 36275
  • Parque Bicentenario Guanajuato
    ‪12 min drive‬
  • Silao Main Square
    ‪12 min drive‬
  • Cerro del Cubilete
    ‪29 min drive‬
  • León, Guanajuato (BJX-Del Bajío)
    ‪9 min drive‬

Room options

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Grand Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds

Grand Room, 2 Queen Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Grand Room, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

HC HACIENDA CATRINA HOTEL BOUTIQUE

4-star Silao hotel with restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a hot tub are onsite. Change of towels is available on request.
HC HACIENDA CATRINA HOTEL BOUTIQUE offers 29 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to a children's pool and an outdoor pool, HC HACIENDA CATRINA HOTEL BOUTIQUE provides a hot tub and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

2 meeting rooms are available. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and a garden. Complimentary uncovered self parking and uncovered valet parking are available on site.

HC HACIENDA CATRINA HOTEL BOUTIQUE is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
HC HACIENDA CATRINA HOTEL BOUTIQUE has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 120 to 320 for adults and MXN 90 to 280 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Changing table
  • Children's pool
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No elevator

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 120 to 320 for adults, and MXN 90 to 280 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Hc Hacienda Catrina Silao

HC HACIENDA CATRINA HOTEL BOUTIQUE Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 57 out of 80 reviews
Rating 8 - Good. 14 out of 80 reviews
Rating 6 - Okay. 7 out of 80 reviews
Rating 4 - Poor. 1 out of 80 reviews
Rating 2 - Terrible. 1 out of 80 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

6/10 Okay

Javier, El Paso

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo unico que no me gusto, es que porque cuestiones de retraso de vuelos, llegamos a las 11 de la noche y no tenian room service, por lo que, nos tuvimos que acostar sin cenar
Stayed 1 night in Mar 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
A magical environment. So serene and beautiful. The grounds are impeccably clean, trees and lawn manicured perfectly. The staff were extremely pleasant and attentive. Meals and drinks at the La Frida restaurant delicious! The room was lovely, and the bed was the most comfortable we have slept on. Wishing we could have stayed longer, however left us with a memory we will treasure 😊
Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Excellent staff
Stayed 1 night in May 2024

10/10 Excellent

Don

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating. The hotel property was pleasantly done and well manicured. I expesically enjoyed the fountain in the hotel lobby.
Stayed 4 nights in Feb 2024

10/10 Excellent

Luis Angel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Susanne, Escondido

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A brand-new stylish hotel. Beautiful design, great service and nice grounds. Also conveniently located near the Guanajuato airport, yet tucked away. The hotel offers a free shuttle to the airport.
Stayed 1 night in Nov 2023

10/10 Excellent

Cesar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Oct 2023

10/10 Excellent

Marissa, Houston

Stayed 1 night in Aug 2023

10/10 Excellent

David

6/10 Okay

Jonathan

8/10 Good

Clau

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nos dirigimos a ustedes con el fin de expresar nuestra inconformidad respecto a una experiencia desafortunada durante nuestra estancia en su hotel. El día 18 de abril 2025, intentamos hacer uso del gimnasio,servicio que entendemos esta incluido para los huéspedes, y se nos negó el acceso a las instalaciones, incluso después de haber informado que somos huéspedes registrados, quisimos hacer reservación en el SPA y por temporada alta entendimos no había citas disponibles hasta el día 19 a las 2:00pm Esta situación nos causó incomodidad y decepción, especialmente considerando que esperábamos disfrutar plenamente de los servicios ofrecidos como parte de nuestra experiencia. Además, al solicitar atención sobre el tema, no recibimos una solución ni una respuesta adecuada por parte del personal presente,después de insistir y acudir a la gerencia, nos informaron que se trató de un “malentendido”. Sin embargo, consideramos que esta respuesta es inaceptable, ya que en varias ocasiones aclaramos nuestra situación y aún así se nos negó el servicio. Esta experiencia no solo fue incómoda, sino que también refleja una grave falta de atención y profesionalismo por parte del hotel. Esperamos que puedan tomar acciones en el tema y sobre todo darse cuenta de la mala comunicación del área con los huéspedes y asegurarse de que situaciones similares no se repitan con otros huéspedes. Agradecemos que valoren el compromiso con la atención al cliente y el bienestar de quienes elegimos su hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

CONCEPCION ISABEL ARANA

Liked: Cleanliness, staff & service, property conditions & facilities
Al restaurente Raices el bufete no es muy agradable, aun les falta mejorar, la comida fria y el precio y la calidad, no coinciden ..por lo que optamos ir al restaurante de catrina Fuera de eso , excelente lugar y la alberca tiene agua caliente
Stayed 1 night in Apr 2025

10/10 Excellent

Dora Estela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Con tantos entornos naturales te desconectas de lo

Stayed 2 nights in Apr 2025

10/10 Excellent

alejandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Realmente hermoso 💚

Relamente hermoso, muy buena atención de todo el personal en general.
Stayed 2 nights in Apr 2025

8/10 Good

Bertha Elena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelentes alimentos y un lugar muy bonito
Stayed 1 night in Apr 2025

10/10 Excellent

gabriel

Stayed 1 night in Apr 2025

10/10 Excellent

Luis Angel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Gwendolyne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estancia una completa experiencia, el dos es lo mejor que tienen, en alimentos tienen sección vegetariana o alternativa, tienen buenos alimentos y es servicio rápido, el cuarto es amplio, buena distribución y la alberca tiene temperatura rica, nada frío ni muy caliente, el Mini bar tiene buenos productos, y muy buen surtidos
Stayed 1 night in Mar 2025

10/10 Excellent

georgina isabel

Liked: Cleanliness, staff & service, property conditions & facilities
TODO BONITO
Stayed 1 night in Feb 2025

2/10 Terrible

Alejandro

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Una estancia muy mala. El sonido bastante alto de la terraza que está frente a las habitaciones se terminó en la madrugada. No se puede descansar de esa forma. Llame a la recepción y el teléfono no funciona. El spa muy bien. Pero no regresaría
Stayed 1 night in Feb 2025

10/10 Excellent

Laura G

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

A hidden gem. Beautiful small hotel very close to the industrial area. Bedrooms are comfortable, outdoor area for a morning walk and great gym. Pretty good food
Stayed 1 night in Feb 2025

10/10 Excellent

Karla

Stayed 1 night in Feb 2025

10/10 Excellent

Selene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025