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Receptionist staff not friendly and dull face

A great stay at Shangri-La Nanjing. The room was spacious, clean and comfortable, and having room service available at all hours, including late at night, was a real bonus. The staff were very helpful, particularly when I needed a new SIM card for my phone. They took the time to scout out the closest places for me, which saved me a lot of hassle. The hotel is in a great location, although getting around Nanjing is easy with Didi, so everything feels just a short ride away anyway. A comfortable base for exploring the city, with excellent service from the team.