See all properties

XCELSIOR HOTEL AND SPA

4.0 star property

Choose dates to view prices

Photo gallery for XCELSIOR HOTEL AND SPA

Free minibar, in-room safe, soundproofing, free WiFi
Restaurant
Front of property
Front of property
Comfort Double Room | Living area | 50-inch Smart TV with digital channels, Netflix, streaming services

Reviews

4.0 out of 10

Popular amenities

  • Spa
  • Breakfast included
  • Room service
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
48 Keating Rd Police Bazar, Shillong, ML, 793001
  • Wards Lake
    ‪3 min walk‬
  • Thrills Fun Park
  • Elephant Falls
    ‪11 min drive‬
  • Shillong (SHL)
    ‪29 min drive‬

Room options

View all photos for Luxury Suite, Hill View

Free minibar, in-room safe, soundproofing, free WiFi

Luxury Suite, Hill View

  • 550 sq ft
  • Hill view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room

Free minibar, in-room safe, soundproofing, free WiFi

Deluxe Double Room

  • 220 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Free minibar, in-room safe, soundproofing, free WiFi

Comfort Double Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Itsy Hotels Shillong Tower Guesthouse

  • Parking included
  • Free WiFi
  • Restaurant
  • Laundry
5.0 out of 5, Exceptional, (1)
$15 nightly
The price was $37
The price is $15 total
includes taxes & fees
Itsy Hotels Shillong Tower Guesthouse

About this property

XCELSIOR HOTEL AND SPA

4-star Shillong hotel with free minibar refreshments
This hotel features a full-service spa, spa services, and 24-hour room service. Free weekday breakfast and free valet parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Change of towels is available on request.
XCELSIOR HOTEL AND SPA offers 20 accommodations with free minibar items and safes. 50-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, BODY SPA. Services include facials, body scrubs, and body treatments. The spa is open daily.
XCELSIOR HOTEL AND SPA features a full-service spa. This 4-star property offers access to a business center and meeting rooms. Guests can enjoy a complimentary breakfast on weekdays. Event facilities measuring 1000 square feet (93 square meters) include conference space. This Shillong hotel also offers spa services, tour/ticket assistance, and laundry facilities. Onsite self parking and valet parking are complimentary.
A complimentary full breakfast is served between 7:30 AM and 10:00 AM on weekdays.
Late night fare is available from 24-hour room service.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available on weekdays 7:30 AM to 10:00 AM

Things to do

  • Full-service spa

Family friendly

  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,000 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • Body scrubs
  • Facials
  • Spa open daily

Accessibility

  • No elevator

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

XCELSIOR HOTEL AND SPA Hotel
XCELSIOR HOTEL AND SPA Shillong
XCELSIOR HOTEL AND SPA Hotel Shillong

XCELSIOR HOTEL AND SPA Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 1 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

6.0/10

Cleanliness

2.0/10

Staff & service

10/10

Property conditions & facilities

Reviews

4/10 Poor

Uto

Liked: Property conditions & facilities
Disliked: Staff & service
Room was nice, but service was terrible
Stayed 1 night in Nov 2024