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Hyatt Place Shenzhen Dongmen

4.0 star property

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Photo gallery for Hyatt Place Shenzhen Dongmen

Relax in style with comfortable seating and a city view from this rooftop lounge.
Experience the vibrant atmosphere of our hotel lobby, where a central buffet island offers a variety of food and beverages.
Relax in style with two comfortable armchairs and a vibrant abstract artwork.
Work out in style with a variety of exercise equipment, including treadmills, stationary bikes, and free weights.
Relax in style with a comfortable sofa and floor lamp, surrounded by a clean and polished lobby area.

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
3018 Jianshe Road, Luo Hu District, Shenzhen, Guangdong, 518001
  • Dongmen Pedestrian Street
    ‪11 min walk‬
  • Huaqiangbei
    ‪3 min drive‬
  • Luohu Port
    ‪6 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪28 min drive‬

Room options

View all photos for Room with 1 King Bed and no Sofa Bed

Room with 1 King Bed and no Sofa Bed | In-room safe, desk, soundproofing, iron/ironing board

Room with 1 King Bed and no Sofa Bed

8.4 out of 10
Very good
(5 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Large Specialty, No Sofabed)

Room, 2 Twin Beds (Large Specialty, No Sofabed) | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Twin Beds (Large Specialty, No Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 474 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Business Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite with 1 King Bed no Sofa Bed

Suite with 1 King Bed no Sofa Bed | In-room safe, desk, soundproofing, iron/ironing board

Suite with 1 King Bed no Sofa Bed

8.0 out of 10
Very good
(1 review)
  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Specialty Room with 1 King Bed and Sofa Bed

Specialty Room with 1 King Bed and Sofa Bed | In-room safe, desk, soundproofing, iron/ironing board

Specialty Room with 1 King Bed and Sofa Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite With 1 King Bed No Sofa Bed

In-room safe, desk, soundproofing, iron/ironing board

Suite With 1 King Bed No Sofa Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room With 1 King Bed No Sofa Bed

In-room safe, desk, soundproofing, iron/ironing board

Room With 1 King Bed No Sofa Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Suite

In-room safe, desk, soundproofing, iron/ironing board

Business Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Specialty Room With 2 Twin Beds No Sofa Bed

In-room safe, desk, soundproofing, iron/ironing board

Specialty Room With 2 Twin Beds No Sofa Bed

  • Sleeps 2
  • 2 Twin Beds

View all photos for Specialty Room With Sofa Bed

In-room safe, desk, soundproofing, iron/ironing board

Specialty Room With Sofa Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hyatt Place Shenzhen Dongmen

4-star hotel in Luohu
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and a business center.
Hyatt Place Shenzhen Dongmen offers 138 air-conditioned accommodations with safes and complimentary bottled water. Satellite television is provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and tour/ticket assistance.

Hyatt Place Shenzhen Dongmen is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Hyatt Place Shenzhen Dongmen has a restaurant on site.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 88 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 15 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 88 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hyatt Place Dongmen
Hyatt Place Dongmen Hotel
Hyatt Place Dongmen Hotel Shenzhen
Hyatt Place Shenzhen
Hyatt Place Shenzhen Dongmen
Shenzhen Hyatt Place
Hyatt Place Shenzhen Dongmen Hotel
Hyatt Place Shenzhen Dongmen Hotel
Hyatt Place Shenzhen Dongmen Shenzhen
Hyatt Place Shenzhen Dongmen Hotel Shenzhen

Hyatt Place Shenzhen Dongmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 409 out of 762 reviews
Rating 8 - Good. 293 out of 762 reviews
Rating 6 - Okay. 41 out of 762 reviews
Rating 4 - Poor. 9 out of 762 reviews
Rating 2 - Terrible. 10 out of 762 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

CHI KIN

Liked: Cleanliness, staff & service, room comfort
Reception service, very good the girl name Jessica very good service I recommend to my friend to choice the hotel
Stayed 10 nights in Mar 2025

10/10 Excellent

Cheow Thiang

Stayed 3 nights in Mar 2025

10/10 Excellent

Kan Leung Kent

Stayed 1 night in Feb 2025

10/10 Excellent

Selvaraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very ideal place, more worth than the money with most wonderful staff.
Stayed 12 nights in Feb 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Large rooms. Just above subway station.
Stayed 3 nights in Nov 2024

10/10 Excellent

Carlye

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near Dongmen pedestrian street. Helped to carry our luggage from the car and bring to the lobby. Also helped one of our elderly in wheel chair to get into the car. They gave us a bottle of wine and a plate of fruits even though we did not tell them one of us are celebrating her birthday. Very grateful to the service provided to us.
Stayed 3 nights in Jan 2025

8/10 Good

Pranshu

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Victor Pereira

Stayed 3 nights in Dec 2024

10/10 Excellent

Fung Ting

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean. Hotel location is good. Service is excellent. Highly recommend to everyone.
Stayed 1 night in Dec 2024

8/10 Good

Juliana, Houston

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great, friendly staffs!
Stayed 3 nights in Dec 2024

8/10 Good

Guoqiang

Liked: Cleanliness, staff & service
Old town neighborhood. Big sized room.
Stayed 3 nights in Nov 2024

10/10 Excellent

Karisma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very accommodating and welcoming they upgraded us for our wedding anniversary. We also had the breakfast which had a lot of variety of food which was lovely. It’s around the corner from the metro and also dongmen pedestrian street too which makes this a great hotel location!
Stayed 3 nights in Nov 2024

6/10 Okay

Wah-Git

Traveled with family
Stayed 1 night in Nov 2024

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location & nice hotel

My booking was upgraded, room was big & clean very good and convenient location, MTR just next to hotel entrance, staff was friendly. Breakfast not much variety, overall very happy with the stay.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible two days.

Ist room provided was horrible. It had webs and smelled as though it has not been open for a while. The room smelled musty and very old. I immediately requested a change. The provided a lower floor room. I could hear street noise and commotion including car horns. The room supposed to ve non smoking but I vould still smell smoke and presence of ash tray. I dont know how I survived 2 days there. I am requesting a refund.
Stayed 2 nights in Oct 2024

8/10 Good

Alan Cheuk Ngai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Tang

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to MTR and Dongmen
Stayed 4 nights in Aug 2024

10/10 Excellent

Ning

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Han Song

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Yew Keong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is super convenient. It's just at the corner of Laojie Exit H
Stayed 1 night in Jun 2024

10/10 Excellent

Wai Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly , good location , Quiet and room is spacious.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shenzhen Hotel Dongmen Pedestrian Street and MRT

Good service great location. Early chkin when available. Bottled drinks daily. Breakfast for 2.
Stayed 4 nights in May 2024

8/10 Good

Eddy Chun Kuen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a 3 sleeper room, all things are good, except that I need to pay for the third person, which does not mention in Expedia. Breakfast is good too.
Stayed 2 nights in Apr 2024

10/10 Excellent

ilan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think that the location is a winner it is very cool to be attached to the old city make the stay very interesting the hotel need some remodeling but still it is fine
Stayed 7 nights in Apr 2024