See all properties

Oriental Ginza Hotel Shenzhen

4.0 star property

Choose dates to view prices

Photo gallery for Oriental Ginza Hotel Shenzhen

3 restaurants, breakfast served
Exterior
Miscellaneous
Bar (on property)
1 bedroom, in-room safe, blackout drapes, soundproofing

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • Parking included
  • Gym
  • Housekeeping
  • Room service

Explore the area

View in a map
Shennan Boulevard West, Futian District, Shenzhen, Guangdong, 518040
  • Place, OCT-LOFT Creative Culture Park
    ‪17 min walk‬
  • Place, Splendid China Folk Village
    ‪19 min walk‬
  • Place, Happy Coast
    ‪2 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪18 min drive‬

Room options

View all photos for Superior King Bed Room

Superior King Bed Room | 1 bedroom, in-room safe, blackout drapes, soundproofing

Superior King Bed Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Bed Room

Superior Twin Bed Room | 1 bedroom, in-room safe, blackout drapes, soundproofing

Superior Twin Bed Room

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Bed Room

1 bedroom, in-room safe, blackout drapes, soundproofing

Deluxe King Bed Room

  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Bed Room

Deluxe Twin Bed Room | 1 bedroom, in-room safe, blackout drapes, soundproofing

Deluxe Twin Bed Room

  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Business King Room

Business King Room | 1 bedroom, in-room safe, blackout drapes, soundproofing

Business King Room

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Twin Room

1 bedroom, in-room safe, blackout drapes, soundproofing

Business Twin Room

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite Room, Bay View

Suite Room, Bay View | 1 bedroom, in-room safe, blackout drapes, soundproofing

Suite Room, Bay View

  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

1 bedroom, in-room safe, blackout drapes, soundproofing

Family Suite

  • Sleeps 2

View all photos for Xiao Fei Xiang Family Double Bed Room

1 bedroom, in-room safe, blackout drapes, soundproofing

Xiao Fei Xiang Family Double Bed Room

  • Sleeps 2

View all photos for Xiao Fei Xiang Family Twin Room

1 bedroom, in-room safe, blackout drapes, soundproofing

Xiao Fei Xiang Family Twin Room

  • Sleeps 2

View all photos for Cozy Queen Room

1 bedroom, in-room safe, blackout drapes, soundproofing

Cozy Queen Room

  • Sleeps 2

View all photos for Business Queen Room

1 bedroom, in-room safe, blackout drapes, soundproofing

Business Queen Room

  • Sleeps 2

View all photos for Business 2-bed Room

1 bedroom, in-room safe, blackout drapes, soundproofing

Business 2-bed Room

  • Sleeps 2

View all photos for Bay View Suite

1 bedroom, in-room safe, blackout drapes, soundproofing

Bay View Suite

  • Sleeps 2

View all photos for Deluxe 2-bed Room

1 bedroom, in-room safe, blackout drapes, soundproofing

Deluxe 2-bed Room

  • Sleeps 4

View all photos for Deluxe King Room With Sea View

1 bedroom, in-room safe, blackout drapes, soundproofing

Deluxe King Room With Sea View

  • Sleeps 2

View all photos for Superior Twin Room City View

1 bedroom, in-room safe, blackout drapes, soundproofing

Superior Twin Room City View

  • Sleeps 2

View all photos for Superior King Room With City View

1 bedroom, in-room safe, blackout drapes, soundproofing

Superior King Room With City View

  • Sleeps 2

Similar properties

Daily buffet breakfast (CNY 48 per person)
Palace Hotel Shenzhen Luohukou
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.5 out of 5, Wonderful, 8 reviews
Palace Hotel Shenzhen Luohukou

About this property

Oriental Ginza Hotel Shenzhen

4-star Shenzhen hotel, connected to a shopping center in Futian
3 restaurants, an indoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a rooftop terrace, a coffee shop/cafe, and concierge services are onsite. Housekeeping is available on request.
Oriental Ginza Hotel Shenzhen offers 481 accommodations with safes and complimentary bottled water. LCD televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Wired and wireless Internet access is complimentary. Oriental Ginza Hotel Shenzhen features an indoor pool and a fitness center. 6 meeting rooms are available. This Shenzhen hotel also offers a rooftop terrace, tour/ticket assistance, and a garden. Concierge services and wedding services can be provided. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Oriental Ginza Hotel Shenzhen is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
Western Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
Chinese Restaurant - This restaurant serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 99 to 188 for adults and CNY 99 to 188 for children
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Chinese Restaurant
  • Western Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 99 to 188 for adults, and CNY 99 to 188 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Grand Mercure Oriental Ginza Shenzhen
Grand Mercure Oriental Ginza Shenzhen Hotel
Mercure Oriental Ginza
Shenzhen Grand Mercure
Grand Accor Oriental Ginza Shenzhen
Grand Mercure Oriental Ginza Shenzhen Hotel Shenzhen
Grand Mercure Shenzhen Oriental Ginza Hotel
Grand Mercure Oriental Ginza Hotel
Grand Mercure Shenzhen Oriental Ginza
Grand Mercure Oriental Ginza
Grand Accor Oriental Ginza Shenzhen
Oriental Ginza Shenzhen
Oriental Ginza Hotel Shenzhen Hotel
Grand Mercure Shenzhen Oriental Ginza
Oriental Ginza Hotel Shenzhen Shenzhen
Oriental Ginza Hotel Shenzhen Hotel Shenzhen

Oriental Ginza Hotel Shenzhen Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 173 out of 549 reviews
Rating 8 - Good. 257 out of 549 reviews
Rating 6 - Okay. 79 out of 549 reviews
Rating 4 - Poor. 24 out of 549 reviews
Rating 2 - Terrible. 16 out of 549 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Abraham

Business traveler
Stayed 1 night in Feb 2024

8/10 Good

Abraham

Stayed 1 night in Feb 2024

10/10 Excellent

Jason

Stayed 2 nights in Jul 2023

10/10 Excellent

Danish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Old but really good

The furniture in the room is super dated but it is clean, extremely spacious, has a kitchenette with a fridge/freezer and everything was in good working order. The view (on the bay) was fantastic. Pressure in the shower was great, hot water immediately. The only issue we had was that the AC temperature did not seem to go up when we wanted it to, it just stayed at 23C, which was too cold for our baby but we turned it off and opened the window and that was fine. It was lovely to be greeted by housekeeping staff in the corridor whenever we passed, you don't always get that.Free parking and a a great location, very close to OCT Harbour, Shenzhen Bay Park..
Stayed 2 nights in Aug 2020

6/10 Okay

Fabiano

Liked: Cleanliness, room comfort
Disliked: Staff & service

You are on your own.

The English speaking staff, didnt understand English. Example: no one could give us restaurant hours. Pointing to pizza on menu talking to English Speaking waiter, I got spaghetti. 2nd cup of coffee was only hot water added to same cup.
Stayed 3 nights in Jan 2020

6/10 Okay

Kwong Bik

Business traveler
Liked: Staff & service
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Traveled with partner
I cannot believe the water pressure is so bad, no cold water at shower, only super hot water during shower.
Stayed 1 night in Dec 2019

10/10 Excellent

Otto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

short stay in Shenzhen

This hotel was very comfortable to stay at and it was only 1 block walk to the nearest MTR station...very convenient for traveling to different parts of Shengzhen.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was in a convenient location, right next to the metro station. Nearby can find some local restaurants.
Stayed 1 night in Dec 2019

10/10 Excellent

Gerry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

2/10 Terrible

Ka Mei

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff really help ful.
Stayed 1 night in Oct 2019

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shenzhen October 19

Great experience stayed here many times and always a good service. Assistant manager LI Fan (Serena) very attentive and always on hand to make it a Pleasureable stay
Stayed 2 nights in Oct 2019

10/10 Excellent

Baiyan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Lai Ting

Liked: Staff & service, property conditions & facilities, room comfort

LT

Close to the subway
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Helpful staff, helped me on speed post, safe keeping of food. But after 2 days from checking out, I am still waiting for the reroof ¥2000 deposit
Stayed 2 nights in Jul 2019

8/10 Good

Siu Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet & comfortable

Stayed 1 night in Jul 2019

10/10 Excellent

Walt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well managed property, nice restaurant, good service.
Stayed 9 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the services are great and the staff is helpful, it is a pleasure stay
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great amenities. some local restaurants behind the hotel. Clean large rooms.
Stayed 5 nights in Jun 2019

8/10 Good

HYUKJUN

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great with the exception that we were woken up early both mornings of our stay by the hotel staff. The night we got in wasn't until nearly 3 AM due to a delayed flight, and someone not only knocked on the door at 8:30 to clean the room, but then opened the door to start cleaning! With such a late check in I wish the front desk had alerted cleaning staff. It was far too early to be cleaning on a Saturday. The next day we were woken up again at 8:30 because they were trying to deliver laundry to us, but it was the wrong room. We wanted a relaxing weekend, but unfortunately had both mornings start much earlier than we had wanted or expected.
Stayed 2 nights in Jun 2019