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Shenandoah Vacation Packages

Would like water and morning coffee in the lobby

Not the greatest

We had a wonderful stay at this hotel. Easy check in. Great location near the airport. Super clean. Smelled really good. Good parking. Safe. Nice decor. Highly recommend.

Staff was extremely helpful and courteous and went above and beyond to make my stay comfortable. 10 stars if I could put it on here. Exceptional

Place was great didn’t have towels but host provided them in a timely fashion. Problem with this facility is there is no outside access past the lobby the rest of the area requires a magnet key fob system to move from area to next area to access you rental. If you arrive after hours there is no way to get to your rental bc the key fobs are inside the rental behind the locked doors. I arrived after midnight due to work schedule luckily the key fob system was acting up and I found one entry door not locked after walking around the outside of the facility twice. So check in after hours was the only problem.

Can we just put our card on file for this location EVERYTIME we visit Houston!! The host was very nice when I called her before check-in. Yes I was able to call her which means a lot because before finding this location I had a bad experience with no communication from the host which made me feel uncomfortable with my reservations. I will make sure to reserve this location everytime!!